Between the 1st of April, 2022 and July 31st, 2022, Sleepmaker is offering each reviewer that posts a review a bed sheet set. This is only open to customers that register their beds between this period. This bed sheet set is the respective size of the Sleepmaker mattress that the reviewer has purchased. This applies to both positive and negative reviews. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Sleepmaker only provides one set of sheets for each purchase. For the Terms and Conditions regarding this, please see here. Previous Incentive period dates included February 1st until February 28th 2022.
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Queen, King, Super King, etc...Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
KailaPerth
- 4 reviews
My 2 1/2 year review.
Until I turned it around the first time, it was bad. Then I got a bit of comfort but it started sagging in the middle giving me back pain. It is now 29cm on the edge and I can sit on the side of the bed.
I don’t want to turn it around again as I can feel flat areas.
So I move across the other side of the bed which feels quite good. The other side measures 34cm high, and I can’t sit on the side of the bed and I have to climb up onto the mattress. While it feels comfortable, despite holding onto the side of the bed, (I am used to this) I find I have rolled down to the middle of the bed.
I can see more positive reviews here for other mattresses. Expensive does not mean quality.
Purchased in September 2021.
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pfgSydney, NSW
Very disappointed
Purchased Sleepmaker Cocoon approximately 3 years ago. First year was good but the product has deteriorated particularly over the last 12 -18 months. Our sleep quality has deteriorated and wake up with sore back and hips often. A mound has developed down the centre of the bed Very disappointed and department store where we purchased suggested we try sleeping in the middle of the bed to even it out??? !!! Now looking for new bed so we can sleep properly. This bed was supposed to be of high quality and really didnt think we would have to look for something else so soon.
Purchased in September 2021 at David Jones Retail Stores.
1 comment
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Good at first, but deterioates after a few months. Worst customer service ever.
After much discussion between my wife and I, we decided to spend the extra money and get the top of the line Sleepmaker Cocoon.
At first it was great, but with 3 months or so the bed had deteriorated to the point where I felt like I was sleeping in a ditch and was getting severe back pain.
Upon calling Sleepmaker, they came and picked up the mattress and sent a replacement one for us to sleep on as, like most people, we don't have any spare beds just lying around.
I knew the replacement mattress wouldn't be top of line, but what they sent me...Read more
is by another brand called 'Sleepbuddy' and it's literally THE WORST MATTRESS anyone has ever created. I can only assume the target market for these mattresses is the Australian Prison System, as nobody would voluntarily sleep on these things. Each time I call Sleepmaker to try to get this resolved, I get generic answers like 'We'll send an email to the repairs team telling them of your concern'. One agent even hung up on me when I didn't accept 'I'll tell the repairs team you're unhappy' as a viable solution to the problem.Purchased in August 2021 at Domayne NSW, Belrose for A$4,000.00.
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Find out how SleepMaker Cocoon compares to other Mattresses
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KDFGreater Melbourne (Outer), VIC
We love this bed!
Absolutely love our sleepmaker cocoon king bed. For the first couple of days I wasn't convinced as it was a bit hard but once it softened (only 5 days) we have been the 2 happiest people! We always get into bed saying how happy we are that we have this bed. The no disturbance from the other sleeper is amazing. This is the best purchase ever!
Purchased in June 2021 at Myer Retail Stores for A$2,750.00.
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Kirsty PalmerSouth East Queensland, QLD
- 2 reviews
- 1 like
Avoid at all costs
In 2014 i purchased the "sleepmaker ultimate dream" in a king size. The velvet top separated twice around the stitching.
It was sent away twice for "inspection and repair". It was the top of the range mattress, so naturally I refused a second repair and demanded a replacement.
I ended up getting the "coccoon siren contour" delivered as a replacement on the 20th of January 2022. The mattress was good for about 5 to 6 months then it detoriated quite significantly with the "comfort layer separating from the mattress and up to 4cm dipping thus ...Read more
causing severe back pain that i have never experienced prior, my husband has torn dics in his back and was also in agony every morning. Sleepmaker have since collected the mattress (October 7th 2022) and left in its place something that resembles a block of cement for us to "sleep" on in the meantime. I have approached sleepmaker requesting a refund so i can shop elsewhere for something of a higher standard. I was flat out refused a refund by sleepmaker. Whatever you do, Do not purchase SLEEPMAKER, their product quality and customer service standards are not what they used to be.Purchased in January 2021 at Sleepys ipswich for A$7,000.00.
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MRGPerth, WA
Not really the best
My back is killing me, feels like I'm sleeping in a dip every night. Was good at first but after a year of sleeping on it, I do not recommended.
After having the mattress repaired under warranty, and remodelled at my expense, I am now seeking a refund for major failure
Purchased in November 2021 at Domayne for A$3,300.00.
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maxeenPerth, WA
most comfortable bed i have bought
my new mattress is very comfortable and supportive, my husband says he has been sleeping very well and waking up without soreness and aching back, and also less disturbance from partner when moving in bed.
Purchased in June 2021 at myers for A$4,900.00.
1 comment
Sleep Ninja X.SleepMaker
Thanks for taking the time to review your Cocoon Maxeen, we are thrilled to hear you're enjoying it.
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
AmyVictoria
- Queen
- Verified purchase
Absolutely beautiful, like sleep on a cloud
I’ve only had my new mattress for a week and absolutely love it, for the first time in a very long time a actually wake up without a sore back. It’s firm yet very very soft, I felt like I was sleeping on a cloud and loved the way it hugged my body, wish I bought one a long time ago. Not forgetting my husband he loves it too.
Purchased in July 2021 at Myer.
1 comment
Sleep Ninja X.SleepMaker
Hi Amy
Thanks for taking the time to let us and others know the difference your new mattress is making to your sleep - we are so pleased to hear you are enjoying your Cocoon and your zzz's!
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
SteveSouthwest, VIC
We love it!
Super comfortable and just the right amount of firmness.
No partner movement issues at all.
We wake up well rested.
Coupled with the adjustable base we have never been so comfortable in bed.
Purchased in July 2021 at Myer Retail Stores for A$2,000.00.
1 comment
Sleep Ninja X.SleepMaker
Hi Steve
Thanks for taking the time to let us and others know the difference your new mattress is making to your sleep - we are so pleased to hear you are enjoying your Cocoon and your zzz's!
The SleepMaker team
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Find out how SleepMaker Cocoon compares to other Mattresses
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Jane
- 2 reviews
Excellent quality and comfort
I am so excited with my new purchase, a King Cocoon mattress. After visiting lots of different stores and brands, the new technology in the spring system won me over. I took my daughter and she too bought one. Joanne, the sales consultant was great to deal with as she gave me good advice comparing the different mattresses.
Purchased in June 2021 at Myer for A$3,299.45.
1 comment
Sleep Ninja X.SleepMaker
Hi Jane
Thanks for taking the time to let us and others know the difference your new mattress is making to your sleep - we are so pleased to hear you are enjoying your Cocoon and your zzz's!
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
KenGreater Melbourne (Outer), VIC
Happy with my choice
My mattress was nearly 20 years old and although quite comfortable, I thought it best that it was replaced. I went to a couple of mattress places but they were just sales-people. The staff at Myer were more helpful, and among those they suggested that I try was the Sleepmaker Cocoon. I bought it, it was delivered on time, and so far so good. I honestly can't say that it is noticeably much different, but it is comfortable, is not causing any difficulties, and I am sure that it will serve me for may years.
Purchased in July 2021 at Myer Eastland.
1 comment
Sleep Ninja X.SleepMaker
Thanks for taking the time to review your mattress, Ken.
We hope you enjoy many nights of blissful sleep!
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
AndyGreater Melbourne (Inner), VIC
- King
- Verified purchase
So restful I can’t get out of bed
After suffering a bad neck and since purchasing my Sleepmaker cocoon my nights sleep are much better with longer periods of deep sleep. The mattress is super comfy and supportive and I am total impressed with my purchase.
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JW75
- 3 reviews
- 1 like
Lovely Sleep!
Nice mattress, beautiful on top, lovely feel yet still firm.
Very comfortable and we like the extra padding on top and protection of the mattress.
Great night sleep for all.
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The reviewer stated that an incentive was offered for this review
Fred MGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very comfortable with good support
Just recently purchased King Cocoon Compassion from Bedshed. Very comfortable bed with plush feel and good support, particularly important as wife and I both have hip and lower back issues. No sleep disturbance if one is a restless sleeper.
Purchased in July 2021 at Bedshed.
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The reviewer stated that an incentive was offered for this review
KenSydney, NSW
- Queen
- Verified purchase
Fantastic bed purchase from Domayne
Tested many beds at many shops and came back to Domayne to get the Cocoon Broadway.
I have a bad back that needs special support and this mattress was superb.
Impressed by the quality and the 10 year warranty.
Purchased in July 2021 at Domayne NSW, Liverpool.
1 comment
Sleep Ninja X.SleepMaker
Hi Ken
Thanks for taking the time to review your mattress, Michael.
We hope you enjoy many nights of blissful sleep!
The SleepMaker team
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The reviewer stated that an incentive was offered for this review
Find out how SleepMaker Cocoon compares to other Mattresses
Know better, choose better.
AniSydney, NSW
- 2 reviews
- 2 likes
Cocoon Queen Plush mattress
We brought Cocoon queen mattress from Domayne store.
I already used to sleep on a softer mattress and I never used to have back issues earlier hence we brought softer mattress again.
Now from the time I started sleeping on the cocoon mattress, I have back pain every day.
Purchased in July 2021 for A$2,200.00.
2 comments
Sleep Ninja X.SleepMaker
Hi Ani
Can you please advise your warranty claim number so we can further investigate your case?
Thanks
The SleepMaker team
Hi there,
I have registered the mattress but i did not receive the warranty claim number yet?Hiw do I get it?
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The best we could find.
We spent all day, went to 8 different mattress shops and by far this was the most comfortable mattress. We also loved the lack of movement from partner getting in and out of bed. I have had terrible pain laying on my side and back on my old mattress, but can feel none of that on this mattress, we are really looking forward to many years of great sleep now.
Purchased in July 2021 at Sleepy's for A$1,899.00.
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The reviewer stated that an incentive was offered for this review
CindyGreater Melbourne (Metropolitan), VIC
- Queen
- Verified purchase
So good we bought a second!
We purchased a sleepmaker cocoon with my parents from Myer in the city. Joanne was friendly and very helpful, encouraging us to take our time and make a knowledgeable choice. The mattress is so comfy and supports my father’s back which is a huge plus. My parents were so happy with the mattress that we decided to come back to buy one for us!
Purchased in July 2021 at Myer Retail Stores.
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The reviewer stated that an incentive was offered for this review
JuliePerth, WA
Partner disturbance minimised
The reason for a new bed was simply to minimise partner disturbance. We were thinking we would have to go down the 2 x King Single Beds joined together in order to reduce partner disturbance however when we tried the Sleepmaker Poise King Sized Cocoon mattress we were amazed at how stable it was with minimal rocking and rolling. Supports the lower back very nicely. Too early to say whether it will hold it's shape.
Purchased in July 2021 at Bedshed WA, Claremont.
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The reviewer stated that an incentive was offered for this review
IngridSouth East Queensland, QLD
- Queen
- Verified purchase
Excellent choice
Bought a Sleepmaker Silver Undara Mattress and am extremely happy. It provides the ultimate comfort and support for my husband and I who suffer from arthritis of the shoulders and back.
Purchased in July 2021 at Myer Retail Stores.
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The reviewer stated that an incentive was offered for this review
Questions & Answers
DavidS1asked
After testing Sleepmaker beds in the retail shop we chose the Cocoon Black King Singles one in Contour and one in Support.
My question is this" The mattress's are not a soft as the ones tried in fact sleeping on them is like sleeping on a park bench. I have been advised that 30 days it takes to wear a mattress in.
Can you advise why the two styles of mattress tried in the shop demonstrate the plush softness anticipated however the supplied do not? I would not expect the shop floor mattress's would have been " Broken in" for 30 days of use before being installed at the retail outlet.
Please advise
1 answer
Within a few months the mattress will be totally rooted, buy another brand. Seriousley
Virginia P.asked
Hopeasked
Hello, I am looking to buy the Medium Jervis in the cocoon range. Can anyone tell me the depth of the sheets required? The one question I forgot to ask and I cannot find any info online. Many thanks!
2 answers
Coccoon are terrible. Dont bother buying one.
Sheets, i highly recommend Lorraine Lea Linen
50 cm wall bottom sheet is preferable.Cocoons are the best on the market if you look after it correctly
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pfg
a response from Sleepmaker would be appreciated