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Reviews

4.5

47 reviews
5
(35)
4
(8)
3
(1)
2
(0)
1
(3)
  • Value for Money
    4.5 (41)
  • Product Quality
    4.5 (40)
  • Return Claim MadeYes (1) · No (35)
  • Customer Service
    4.5 (42)
  • Warranty Claim MadeYes (3) · No (31)
  • Purchase PriceA$2,413.64 (11)
  • Installation
    4.6 (36)
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Edwina

EdwinaSydney, NSW

Happy with my savings!!!

published

Mark is easy to contact and quick to response, His customer service is excellent, he is helpful, i just had my quarterly and im pretty happy with that, i will recommend this to anyone looking for solar

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Trina
System Size6.6 KW
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Installation within Days - Surprised how excellent solar galaxy was!!!

published

Solar Galaxy provided me a quote that seamed to good to be true BUT:.
With only a $50 deposit paid I had a 6.6kw system installed, connected and running within 7 days.
Very professional, fast and efficient team of 5 guys installed the whole system in under 5 hrs for $2900 all up. Couldn't be happier.



Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased astronergy mono perc half cut panels with Solis inverter
System Size6.6 KW
Purchase PriceA$2,900.00
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Venkat

VenkatSydney, NSW

Great Job and Prompt Service

published

The solar panels and inverter installation was very smooth. Ricky and Charlie were very helpful and it was a pleasure to deal with them. The pricing was very competitive. Highly recommend Solar Galaxy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Great service and excellent value for money

published

Very happy with Solar Galaxy, very professional from the first phone call to the installation
Excellent value for money and the workmen did a great job, finished it all in just a few short hours and left everything nice and clean
I would recommend Solar Galaxy to anyone!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Job done by Solar Galaxy people is fantastic at very good price.

published

It was great experience to deal with Solar Galaxy. The whole team Mr. Ricky, Mr.Charlie and Mr. Manish made it very easy to understand the whole process and they even guided me toward next step. I would definitely recommend to my friends.

Customer Service
Value for Money
Product Quality
Installation
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Dajani Sunny

Dajani SunnySydney Surrounds, NSW

Very fast installation, good customer service.

published

Very fast installation which happened in 2 days time. Also the customer services ver good. I had good good service from the company and easily accessible .I agreed for the installation on Friday and they did the installation on Monday, which was really surprising.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeNo
Purchase PriceA$2,800.00
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The reviewer stated that an incentive was offered for this review

Hardeep K.

Hardeep K.Sydney Surrounds, NSW

Would Recommend!

published

Ricky was very helpful throughout the entire process. In particular, me and my husband were impressed by how professionally and quickly the process was completed. We would definitely recommend this company for anyone looking to switch to solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Sam

Sam

  • 2 reviews

poor after sales service

published

Rickyt will call you day and night until you sign the paper and once you sign the paper, you will not hear form him or anybody from that company.
its been 2 mothns and my solar is still not connected to grid

Customer Service
Value for Money
Product Quality
Installation
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Atin

AtinSydney, NSW

  • 4 reviews

Excellent service and very competitive pricing

published

I am very happy with the service starting from Sales to Installation. Very professional team. I requested for a newly launched invertor in the market and they went extra mile to source it within short span of time-frame.
Installer finished their job in 5 hrs and i was very impressed with the workmanship including sealing all the drill holes and even cleaning after they finished.

Highly recommended.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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Excellent service and great rates!

published

Right from the start, Ricky and his team were excellent. Great pricing, and very good quality work by the team of panel installers and electricians. The whole process looked easy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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Great customer service and experience

published

Similar to other stories didn't have a clue on solar panels but post installation I'm really pleased with the way they (Ricky and Munish) have managed the process from start to end. Helpful and very responsive at all times. Good price and great customer service, highly recommend the team.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Solar Galaxy
Harry S.Solar Galaxy

Thank you Satya for your kind words.
Customer satisfaction is our motto and we try our best to keep our customers happy and informed.

Ricky Singh and Solar Installations

published

When I planned to go solar, I had no clue. I connected Solar Galaxy through Facebook. From first call to installation Ricky Singh was very helpful. He explained every aspect of Solar Energy very clearly. I had no issue at all. I will recommend Solar Galaxy to anyone would like to install solar panels. Service give by Ricky was excellent.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Rajesh Saini

Rajesh SainiSydney, NSW

  • 2 reviews

..value for money

published

Good team
Value for money
Everything done on time as per commitments
Wish your team all the best... good
Installion was easy and done timely as promised saving and environmental friendly
Recommend for everyone

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Good service

published

Thank you! Munish and Mark, both of you were always so kind and helpful. So far so good, not any issues yet. Now we will be enjoying our free electricity at daytime!

Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis
System Size6.6 KW
Purchase PriceA$2,700.00
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Dee

DeeSydney, NSW

  • 2 reviews

Good Service

published

Installation process was OK without any hassle. Would recommend this company for a great job they are doing. The installation time took approximately 7 hours on a single storey house

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6,600 KW
Purchase PriceA$2,800.00
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This is perfect

published

That is easy but takes a long times (5-6hrs)
I do not have any issues with this company i am happy because they offered me a good price and the products are very good

Customer Service
Value for Money
Product Quality
Installation
System Size6.6 KW
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Ricky and Munish were both very helpful. They also provide a quality service and would definitely recommend.

published

Quick and reliable with installation. Install happened on scheduled date.
The company kept us updated along the whole process. Clean and neat job done
Pricing was economical compared to other installers.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$2,950.00
See all answers
Ramesh

RameshSydney, NSW

Good job

published

Easy contact and quick job done. Referred through friend and good price comparison to other solar company. Yet to come more shrprises. So far no issue as it is day 1.

Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased Solis
System Size6.6 KW
Purchase PriceA$2,600.00
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Haych

HaychSydney, NSW

This is perfect!

published

Very easy communication with Mark over the phone. Installation was very quick and easy. Very prompt response times with the guys at Solar Galaxy.

I would definitely recommend this company to anyone who is looking for a quick, easy and cheap solar system.

Thanks again!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,450.00
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team works quickly But takes the time to make sure you understand the process and that you are happy with the product

published

The guys were very nice, worked hard. Highly recommend using Solar Galaxy, would recommend to friends and family. After installation the electrician took me through the operating procedure to ensure I understood how it all worked

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$2,400.00
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Page 1 of 3

Questions & Answers

Rod Richardson

Rod Richardsonasked

Hi we are moving into a new home at HELENSVALE on the 9/12/2019. It is a four bedroom home with a media room as well. We would not be able to go ahead with installation of system until the 9/12/2019. Would it be possible to get a quote and for it to be done before the 1/1/2020, so as to get current rebate

Thanking you

Rod Richardson

1 answer
Solar Galaxy
Harry S.Solar Galaxy

Hi Rod,
Thanks for contacting us. Please give us a call tomorrow on 02 9119 2905 or 0430 480 499.

Steve

Steveasked

Hi
Which panels and inverters do you use on your 6.6kw installs
Thx

1 answer
bish
bish

Hi
Jinko 315 W

Get an answer from our members and Solar Galaxy representatives

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