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KateGreater Melbourne (Outer), VIC
Great Customer Service
Great communication and very professional from beginning to end. Installation was a breeze and we're super happy with our system! The app has been great and is really useful in helping everyone in the household manage our energy use.
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Highly professional
SolarHub has been fantastic from the get go, they’re responsive and highly professional. They’ve communicated every step of the way and told me exactly what I needed to do and what would happen next.
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Solar install
Great work from all at Solarhub . Had our install last week and the guys were very helpful, friendly and did an excellent job. Good back up from the office from Jodi. No problems, other than cloudy skies, since it was installed.
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CraigGreater Melbourne (Outer), VIC
Totally professional organisation, great experience and service > Very Satisfied Customer
I had researched systems, panels, inverters & shopped around for some time receiving many different quotes on solar systems before coming across the team at Solarhub.
Receive a call from Frank, explained my solar needs & some shading issues, after initial contact was supplied with comprehensive & detailed quotations, system options & recommendations.
After some consultation & site visit by Frank the SolarEdge system ticked all the boxes.
System was installed last week & the professionalism from Jodi & the installation team I would recommend Solarhub to anyone looking to install Solar.
Again a big thank you again to the Solarhub team for making my Solar experience a pleasure.
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Even if the sun don't shine
We have had solar installed 2 weeks ago and we have been happy with Solarhub from the word go. From initial quote to installation, everyone has been professional and helpful with answering all our questions. Solarhub clearly outlined the process and kept us informed with what's to happen next. Even if the sun is not shining much in Melbourne right now, we are happy with the product and service. Great work and thank you very much Melbourne team!
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DannyGreater Melbourne (Inner), VIC
SATISFIED CUSTOMER
Overall, job well done from Solarhub.
On the day of installation the workers were professional and everything ran smoothly without any issues and the job was complete as advised. Thank you
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CoreylGreater Melbourne (Metropolitan), VIC
Great service, pricing and products
I have to express my appreciation for the way our solar panels installation has been handled and on time. From start to finish the pricing, sizing and installation was excellent! I am more than happy to confirm with prospective clients the attractiveness of dealing Solarhub and SolarEdge products.
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Sandra MGreater Melbourne (Metropolitan), VIC
Recommeded
From the comprehensive quotation to the efficient installation, it was a pleasure to deal with SolarHub. The site visit by Frank was very helpful and every aspect of the installation was well organised and went according to plan.
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Recommended rooftop solar installer
I approached 5 companies for quotes, Solarhub offered the most straightforward explanation and recommendations of the many confusing options with solar. This was followed up by an efficient installation. Recommended.
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Sam WGreater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Great experience and professional service
Were consultative and accessible through sales process and spent time in knowing my requirements and installation needs before providing options. Even made a site visit to consider installation challenges in two storey house. Site works was well organised and client expectations were well explained in week by week activity chart. On day of installation the crew were right on time and worked their way through very professionally and carefully. Managed the different cable routes efficiently overcoming constraints of an established house and ...Read more
meeting requirements for future expansion and battery location. Even replaced a couple of broken tiles on roof from previous events. Left the place neat and tidy. Post installation paperwork was completed by the office staff very quickly including the dealings with power company to reprogram electric meter. Now waiting for the power company to do their bit so that I can get the full benefit of the installation. Overall a very fulfilling experience dealing with Solarhub Victoria office.Similar opinion? Write a review on ieatwords.com.au!
Simon H.Greater Melbourne (Metropolitan), VIC
Tricky installation went well
The young guy leading the install did a great job communicating the process and consulting where needed. We had an unusual roof type (decromastic over corrugated iron).. but I was able to work the problem with them and we were able to move forward.
I've had the system now for a few months and the one thing I'd change is the layout of the panels. We could have had more of the panels on north facing roof surfaces, I'd say there was a space to put a least 6 of the 17 panels on a north facing surface (but we only have 2 north facing). North facing ...Read more
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George ZagonGreater Melbourne (Metropolitan), VIC
Great installation and mob to deal with
A difficult installation over several roof lines which took 3 people almost 2 days was handled with no fuss and no extra cost. Great experience and very competent tradies, and the sales process and after sales service was also great. I will be blowing their trumpet to my friends.
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Thomas KGreater Melbourne (Inner), VIC
- 2 reviews
- 2 likes
Not enough stars to reward this solar company
High Quality
Professional
Prompt service
Exaltant workmanship
Qualified Solarhub teamwork / not contractors
Frank and Jodi most helpful with everything we needed....
Well done SOLARHUB We are highly recommended to anyone for they solar needs ..
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Faith
- 2 reviews
- 1 like
Just wanted a reputable company and professional installation.
Discussed over the phone from satellite photo's. Was emailed recommended panels and inverter. Liked the panels but heard the inverter company could be trouble so enquired about another inverter (micro-inverters). Salesman had told me they were busy (February) so I told him to reply when he got a chance. That was a mistake . Two weeks later haven't even had an acknowledgement to my email. Shame really as I'm renovating an old house and wanted quality over price. Wasn't interested in getting lots of quotes. Just a reputable company and a professional installation. Never mind. Will purchase elsewhere.
1 comment
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Simon O'ConnorGreater Melbourne (Outer), VIC
Great to deal with, excellent price, excellent support
I'd shopped around for quotes for some time, either getting designs for systems that made no sense for my roof (it has partial shading during start and end of the day), or were wildly expensive.
Via SolarQuotes, I was given a call by Frank from Solarhub, and he detailed a system that ticked all the boxes I had (DC Optimizers, online reporting, enough power), and very much at a price that was within budget.
I initially thought it was too good to be true, based on the other quotes I had received, but agreed to the quote, and from that point on ...Read more
they were wonderful. Plenty of contact, very fast, and the system is producing an excellent amount of power. Plus the SolarEdge online reporting is fantastic on its own just to see how much power I'm using, and when. Completely recommend SolarHub.Similar opinion? Write a review on ieatwords.com.au!
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Dan KMelbourne
- Verified customer
The best Solar Company to work with From sales to Install and Support!
I Researched many solar companies around Melbourne for a solar panel system and only SolarHub ticked all the right boxes. Frank from sales was very responsive and knowledgeable, easy to work with selling only great products. Even gave me a free upgrade when it seemed that my preferred components may not arrive in time to meet my install day due to supplier issues. Jodi helped schedule the install, Najma got me monitoring and Greg and Christian got it installed and done in short order and in a professional manner regardless of complexities. ...Read more
Many solar companies exist that sub everything,do not offer after sales care and are only hollow shells of a company to sell cheap wares and then disappear when you have questions or problems. SolarHub is one of the few to stick with their customers and be responsive over the long term. Well Done SolarHub Team!Similar opinion? Write a review on ieatwords.com.au!
VonnskiGreater Melbourne (Outer), VIC
- 6 reviews
Great Company and Service
I can't recommend this Company enough. From my initial enquiry to installation they have been fantastic. The 2 guys turned up between the times advised. They were very friendly and got the work done in a professional and timely manner. Couldn't have asked for better service. Well done Solar Hub!
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BradGreater Melbourne (Outer), VIC
Professional clean installation
As per the other 5 star reviews, this installation went smoothly from the initial enquiry and design through to the finished hookup and final documentation. The installation team had 17 panels up in less than a day together with a very tidy installation of the inverter.
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TonyMelbourne
Great job
Nick and the team who did the install yesterday were polite, professional and efficient, communicated well with anything that required discussion and really good to deal with. We would recommend Solarhub to others following our experience. Much appreciated - the system is now kicking out close to maximum spec of wonderful renewable energy!
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David S.
- 2 reviews
Professional installation. Works as advertised.
The process was clear and well explained. The technicians were helpful, professional and installed everything within a day. The system works as advertised. Very happy to recommend SolarHub.
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Benn M.Solarhub
Hi Buster. Thanks for the feedback - we are sorry to hear that you were not happy with the service you received. We always endeavor to respond within 48 hours to a request for quotation but I suspect,... Read more
given we don't offer micro-inverters, that this is why we didn't respond in the usual fashion. Please accept our apologies for not making this clear during our initial phone call with you.