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Brad MooreBeaconsfield
- 2 reviews
- 2 likes
Exceeded all my expectations. I have a power sub station on my roof and will never pay for power aga
TL:DR: Solarhub is outstanding, I would definitely recommend them, they exceed all my expectations.
I'm not affiliated with Solarhub in any way. They didn't pay me for this review. I wanted to share an honest review of my solar buying experiences.
I found it hard to find a good solar company, most just wanted to make the sale. This was until found Frank and Chris from Solarhub. I knew what I wanted, and Solar Hub took the time to consult with me without any high-pressure sales tactics or being close-minded to any one single product.
I...Read more
f you are considering a high-end solar solution with Solarhub that includes a battery, you can ask for my details and I would be more than happy to speak to you, and if you live in the outer eastern suburbs of Melbourne you can come and see the system in action. You can check out my system online in two ways:Similar opinion? Write a review on ieatwords.com.au!
Professional and reliable expert team
The whole process was amazingly fast and the job was perfectly done. We wanted a quality optimized system with monitoring, from the contract stage to completion took only 4 days. The system is running fine with no issues so far. I had few questions post installation and Chris addressed them promptly. We highly recommend this team if you are after a quality service and system.
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Highly recommend Solar Hub
Knowledgeable team, very professional and friendly the whole way through. Got what I expected and it turns out that it is performing better than initially thought. The installation was challenging but it went very smoothly and so far, we've enjoyed seamless solar power ever since. I had a number of questions which came to mind post installation and all was answered promptly the next day, all by sending an email to Jodi and getting a call back from Chris the very next day. *Fantastic service.
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JamesCanberra
Fantastic Service and great product
Solarhub were fantastic from start to finish. Took the time to garner a good idea of the solar exposure our roof would receive with the surrounding trees and worked with us to achieve the best possible performance from the system. Installation was fantastic with no damage to the roof, all mess was cleaned up inside the house and outside, and we were given a very comprehensive run through on the operation of the inverter. Very happy!!
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FrankMelbourne
Great on the sale, quick to take the payment, minimal support afterwards
The title sums up my experience. 3 months later our panels aren't even connected yet and even more frustrating is that I am unsure how to do so or when they will be.
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A good experience
Following up the three quotes from Finn Peacock of Solar quotes we contacted Solahub. Frank visited and explained the whole process clearly. We were very pleased with the installation. The team was very efficient and fast. They were friendly and explained everything. We will recommend Solarhub to all our friends.
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NicMelbourne
- 2 reviews
- 3 likes
Exceeded Expectations
Having been completely overwhelmed by the whole solar process to begin with and having felt not quite right when meeting with some other companies, it was a breath of fresh air to have found Chris from Solar Hub. Honest, reliable, friendly, more than happy to explain all options to us and most importantly, he wasn't pushy and didn't apply any pressure on us to make a decision straight away. Installation was organised quickly and couldn't fault the installation team either. They were friendly, explained the systems well and left the house spotless. Solar Hub was definitely the right choice for us!
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Highly recommend Solar Hub
Chris and the team have been knowledgeable, professional and friendly the whole way through. The installation went very smoothly and we've enjoyed seamless solar power ever since. The only small thing would be the 'Smart App' we bought with the package has dropped out a few times but they've been very responsive with getting it back up and running.
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Excellent people to deal with
From the start all contacts with the Solarhub people were very positive. They were cheerful, knowledgeable, accurate and helpful. All questions were answered thoroughly. When the team came to install the system they were careful in their approach and got around problems with the layout of the building and access expertly. Since then the advice has been excellent. We are just waiting for the inspection but feel optimistic about an installation that has gone very well so far.
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normandMelbourne
- 3 reviews
Highly recommended
Professional business dealing from start to end. Have been engaged with several companies for quotes. This was the only company who understood my needs and able to provide the real numbers for comparison as well as the products I was looking for . Punctual to appointments and complete the job in time. Realistic quote for the job was a bonus.
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NellomELBOURNE
The Greatest Team Ever
I made my first Contact with Frank in the beginning of April 2017 ending my true search of over 10 solar systems companies and all of them had a lots to say and sell. I opted for Solar-Hub because of the excellent service I received from Frank & Chris from day one and the continuous follow up from the Office team headed by Jody, a fantastic person to talk to. On 10th of May when I first made contact with Frank who quoted to me for my project
Till the day I made my final payment, I have all good things to say about Solar-Hub.
Frank & Chris vis...Read more
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- Verified customer
Solar Satisfaction
From the first phone call Solarhub have been totally professional. Chris S. listened to my requirements and by the time I had finished he was able to outline the installation and options available. He sent me three quotes to consider and after I did some further research we settled on LG MonoX 300W panels and a Fronius Primo inverter. The installation was completed in one day within two weeks of quote acceptance. Installation was trouble free and completed within the day in spite of weather intrusion and the team was efficient in their work an...Read more
d tidy in their clean up at the end. They ensured that they walked me through the additions to the switchboard and the functions of the inverter and generally impressed with their competence. I have no hesitation in recommending Solarhub for any potential solar enquiry or installation.Similar opinion? Write a review on ieatwords.com.au!
Andrew L
- 2 reviews
- 1 like
- Verified customer
Review on SolarHub Installation
I have just had SolarHub complete a solar system install at my home, it was not an easy installation due to the panels being located on three different sections of my home. I was on a tight schedule to have the system installed, which they not only accommodated, but completed the work ahead of schedule.
The system was installed efficiently and a small issue I had with the conduit layout was addressed within 1 day of me bringing it their attention. A number of tiles were broken during the install, however, SolarHum warned me in advance of...Read more
the difficulty in working with the Boral Swiss tiles and the likelihood of breakage. Again, SolarHub replaced the tiles with spares and compensated me the repair cost and associated repointing costs without any complaint. The SolarHub team were courteous and polite at all times, they cleaned up after the job and were happy to assist in the integration of the new system into my Smart Home. I have no hesitation in recommending this solar company, they were quick to quote, came on-site to appraise the install issues first hand and were more than happy to accomodate my C-Bus Smart Home interconnects which made my installation a little more complex that the norm. Finally, on top of being excellent operators, they were 'sharp' with their pricing and willing to discuss ways to reduce the system costs to meet my budget whilst maintaining the system size.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very good at explaining the options
Choosing a solar system as a consumer is a tricky process. There can be complexities of where the panels go, many brands of products you may never heard of and the size of the system that meets your needs. In order to navigate an installation you really need someone you can trust and will take the time to explain the options. I found this in Chris S at SolarHub Melbourne.
Having spoken to a number of vendors Chris was the first to really explain the list of possible options. He was honest about each of the systems they were selling and how t...Read more
hey related in quality to each other. Also what the warranty actually means on panels (production vs product). He offered three quotes, the recommended quote being very competitive and the two others a little more expensive. In making up my mind Chris was happy to provide a number of different quotes from the original three and spent much more time explaining the systems. Chris also visited to show me the monitoring systems (although I am just down the road). In the end, based upon my reading and Chris' explanations I chose a SolarEdge System, 3.7Kw with Consumption meter and Jinko Panels. The installation was very good, they were careful to explain the positioning before drilling and made a very neat job of installing everything. They spent a good amount of time explaining what they were about to do and once it was set up taking me through the system. My only very minor criticism would be to bring a brush and pan when drilling inside, this might bother some people a lot more than it bothers me. Finally the system does exactly what I wanted it to. Each panel is working independently maximising the most out of my roof which suffers a little bit of shading and couldn't all be facing north (4 west facing panels). The monitoring gives me near real time readouts of consumption and production (I think its about 15 minutes). The iPhone app is great, I can check how much I'm producing and chose to turn on the dishwasher, washing machine etc when I'm producing most. I chose to make my system public and it can be viewed here (although not in real time). https://monitoringpublic.solaredge.com/solaredge-web/p/site/public?name=ReservoirAustralia&locale=en_AU#/dashboardSimilar opinion? Write a review on ieatwords.com.au!
Great system, power system almost self sufficient.
My solar panels, inverter and battery were installed in a timely manner, and operational on the same day, so started saving money on electricity immediately. Slight problem with installation was the electricity wires in my house were unusual, so minor problems with installation and wifi. Plaster repairs finished timely and to my satisfaction. Very happy with this company, and would definitely recommend it.
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First Sports Club in Brimbank to go Solar!
We were extremely happy with the whole process from quoting to installation and switching on of our system. The tradespeople were very efficient, and cleaned up after they had finished the job. The system is working very well and we expect to gain our benefits in the longer term.
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Solar energy system installation
I can't comment on the solar equipment as it is too early to tell. As far as the installation process goes, I was a little disappointed with this company and have lost confidence in the choice I have made. I was informed by their installation team that the salesman I had was sacked, which seemed unprofessional. Their communication with me was poor, failing to notify me of changes to arrangements as planned. They were slow to follow up with the inspection following installation and I would have liked some instruction on how to use the website to...Read more
see my usage etc. Other than these problems the installation team was pleasant and the receptionist has been helpful. I have not had any problems with the product so far, but I must admit I am feeling a little doubtful. I hope my confidence grows as time goes on. (I'm not really too happy with this impersonal review process either!)Similar opinion? Write a review on ieatwords.com.au!
Well done
The best of a reasonable to poor selection available in this industry. Service was exemplary, tradesmen were polite, respectful and clean. There was an issue with unit communications that has been resolved and some initial supply challenges which was expected over a Christmas installation.
The office staff were polite, informed and thorough.
Happy to recommend all aspects of this company to anyone looking for quality solar.
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Excellent service
From the moment l spoke with the rep for Solarhub to the installation and service l have been totally satisfied. Professional, friendly and informative every step of the way. l would highly recommend.
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Alok Chakravarti
- 2 reviews
- 1 like
Great service & good product
We got a 5KW solar system installed through SolarHub 3 months ago. The service was efficient, prompt and timely especially considering that we decide just prior to Christmas last year. The system has been running well to date. The panels and the other components we chose were on the expensive side but we have no issues at all.
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