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Splashes Spa World
- 2 reviews
Nice Spa -and Great service from Sam :)
We purchased a Byron Bay Platinum spa from Sam at Splashes. We also purchased EZ Pads to simplify the installation. The spa was delivered (lifted over the neighbours property using the truck mounted crane) without any problems - and Sam arrived at the appointed time a few days later to demonstrate the spa and how to use the chemicals, and to answer any questions. He also followed up a number of times later that day to check the spa was operating correctly.
As I have owned a spa for 20 years - I asked a number of detailed technical questions a...
Read morebout the operation and configuration of the spa and the controller to enable me to decide which spa would be suit me. Sam was very helpful. He was able to answer most of my questions - but when he couldn't - he found out the information and very quickly called me back. If you are looking to buy a spa - I would highly recommended discussing your requirement with Sam. I have provided only an average rating due to the experience with one of the other Splashes staff. When visiting the Marsden Park store, I met another staff member who became aggressive because I asked a lot of questions. He was not able to answer many of the question and in some cases provided incorrect information. Ironically he made a follow up phone call the next day to see if I had all of the information I needed - then when I indicated there was still a few points I would like to understand - he again became abusive and told me that maybe their competitor would like to answer all of my questions.
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