I’ve recently purchased Stratco raised garden beds which I would recommend as an excellent product. Easy to assemble, looks good and value for money. Staff at Thornton we’re very helpful.

A number of off the shell products were ordered from this store. Due to builder's instructions some of the items no longer required. We contacted the store a day before picking up to change our order. The answer we got was that management would not allow it. Very inflexible and seemingly arrogant. Bunnings would be a much better place to shop.

I was looking for a material to lay over existing concrete pavers in a Queenslander room. I initially purchased a couple of sample tiles to evaluate them and then ordered more than 100 tiles to do the job. Fantastic! Quick and easy to lay. Great underfoot. So good, that I'm extending the same finish out the door and onto an adjacent deck!

You have to be impressed with the products at stratco. We saw the new Hamptons fencing in the catalogue and had to have it. We went in to check out the product and it was everything we hoped for. The only disappointment was to find out the post wich looked included for the price was additional. But the product was still of great value.

Normally when people work in a large hardware store it’s easy to get mixed up and forget to order something. But the Stratco staff always check my orders. It was like shopping with a friend who knew where to find everything. Thanks to Carmela who organised my fence panels while I was busy getting on the freeway in the opposite direction. She even got me a discounted price and redeemed my coupons for me. That’s what friends do and every dollar matters right now. Many thanks.

Having had a Sales & Service delivery background with a major financial institution I'm a 'service Nazi' whenever I go shopping. Absolutely no issues with the staff at this store - the sales guy (Chris I think) was welcoming and informative. I was initially reluctant to sign up to an offered loyalty card - an immediate savings was included with my next purchase. Something the 'green shed' down the road should consider!

Used Quick screening very good quality product at a reasonable price. Easy to assemble and no missing parts so a bonus. Looks very smick, customer service was excellent, well done Chris.

Visited the store, staff very helpful and obliging.
However I required 4 bags of Quick set along with the garden shed, the lady serving me had some problems with " This new system" and only put in 1 bag of cement, This one bag with the shed was delivered promptly with great communication from the driver.
Overall a good experience I should have checked the receipt at the store, otherwise excellent.
The delivery costs were quite high but it was 40 km away and the only other option was from other hardware operators whose product was inferior. Having used stratco products before I was willing to pay the premium cost

Guys were great with their advice. We bought two side gates. I would recommend them.to anyone that has a small odd job or those who provide a professional service.. cheers

Recent fencing purchase all done in no time with great advice. Had the stock in store and able to deliver in a few days. Exactly what I needed. Great Job!

Mikki approached me upon my arrival in this clean and well presented store, and from that moment he was so helpful and professional. Looking for fencing solutions, Mikki had all the answers and explained everything clearly. Fast, efficient and friendly service in a well equipped store.

When 60 bags of concrete are loaded into your trailer while you pay, you know your onto a good thing. Cheaper then Bunnings too! Will definitely be going back! Awesome.

Just recently purchased a garage workbench and storage system was a little apprehensive at first because if the cost but now I’m completely satisfied.
The quality and strength of the steel is great. It’s so nice to have something which is decent and well made and it was easy to assemble.

Bought 2 shelves for $60 what a bargain, easy to put together and carry a lot whilst there also bought a letter box again great price.
Very surprised by the range of products carried in store and great service from the staff

I went in store to buy a drill, the staff were very helpful, spending the time to show me around the store and helped me choose a drill. I also purchased a hedge trimmer, spare batteries and screwdriver set. I was also pleased with the price. Definitely going back to Stratco this weekend.

I tend to just go to Bunnings as it’s close. But this time I saw a Fb special on some roof ventilators. I couldn’t ignore this special and drove to Thornton to buy them plus other products. They were priced better, the service was friendly and they had 6 of the colour in stock. I drove home happy. I’ll be back!

For a first time DIY fence job the staff at Penrith were extremely helpful with options. Knowledge and assistance to make the sale quick and easy. The fence was made and ready for pick up before the due date.

1-Customer service very poor (arrogant attitude ). After the sale totally ignore the customer
2- kit instructions very confusing to follow, specially trying to identify the frame items
3- overall " very average "