Once again my wife has updated her subaru
With a new one this time an XV 2022 from a 2016 Forrestor we down sized
From terry to mr Elias we were taken care of
They gave us the ins and outs these guys couldnt do enough for us and made us feel important
They understood our budget and worked with it to get my wife a subaru she is over the moon with .
What car sales from other dealerships need to know is be personal and patient with prospective customers as buying a new car is major and we have to get it right .
Mcgraths Subaru give no pressure sales and a lot of dealerships can learn from these guys.
A big thank you to Mcgraths Subaru now we have the perfect match as Mcgraths subaru servicing is the best also

Had My Subaroo diesel outback serviced here. Had catalictic converter light coming on all time as the wrong oil was placed into diesel. Found out with next service by other mechanic. Also had quote on a cracked windscreen to replace of $2350.00. Had it replaced by a Belfield company for ‘$260.00. I feel I cannot trust this Subaroo dealer any more

I bought a new Impreza. Had a great experience from Steve the sales rep. I sold my cruze a bit early on carsales before the impreza was delivered. Steve gave me a loan car for 4 days at no cost. Great deal also.

I spent 43k on a car and left feeling ripped off. I felt like a sucker and will Never go back. I did all the work in this deal. They tried to sell me extras at four times the rate of others. Several hundred dollars for floor mats and I forget the price for window tint but it was ridiculous. Be very careful if you deal with these people. If you do not do your homework you will get ripped off, and they will do it with a smile.

Forester 2012 Diesel, many thousands of $$ spent on Diesel Particulate Filter issues and continually denied by Subaru there was know issues with this model. Eventually traded in to another brand so I could actually have a working car. Lots of money out of pocket. Very expensive vehicles to fix and specialised tooling means the Subaru dealer has a monopoly on repairs. Stay away from Subaru.

My Subaru Outback has oil temp warning light, we brought it to service center to check. Was told we need to replace Valve Body which was cost $4k . I told the Service Center I need to speak to my hubby as it is expensive to fix. After speaking to my hubby, I tried to call 02-8892 9000 and select status of vehicle update many times but no one picks up my call. I did not expect such bad customer service from Subaru.
I would like to hear if anyone who has problems with their Subaru Value Body and customer service experience.

My wife and I visited this dealership on a very busy day, but Jenna the sales person could not have been more pleasant and welcoming. Gave a very detailed run through on the Forester and made a date for a test drive on the spot. Took us initially to show us all the safety functions etc. then let us take the vehicle for a very good drive, and no pressure at all to purchase. Made the purchase and trade in experience very easy.
When I picked the car up today, the young lady who handled the handover was brilliant. Went through the whole vehicle and functions with myself and my wife and was very friendly to our 3 year old granddaughter. A great experience all through with these 2 lasses. A credit to the dealership.

I had Darren Azzopardi as a sales person. He was very pleasant,calm and professional. He offered the best advise to me and my husband since we never had modern car before. We bought from him Subaru XV and we are sooooo happy. The rest of the Subaru team also were so friendly and polite. I love when sales people are not pushing you to buy. Darren took us for ride even tho we were not sure if we going to buy this car.Looking forward coming back to Essendon for my first service.

Leila and Emir Mutapcic

Just recently bought a Holden ss Ute from Subaru Penrith from Paul Beavis, within the three months warranty period there was a few issues regarding the vehicle. The way Paul and his Manager Robert Moody went outta there way in getting all issues sorted was outstanding. I live two hours away from the dealership and every avenue was tried to help me out even too the point of giving me a brand new car to get around while my car was getting fixed. I highly recommend team Subaru at Penrith and would definitely buy from them again and recommend them to friends.

I have been taking my car there for service since they opened in castle hill but after trying to spend money at their parts department I won’t be servicing my car there anymore.
Talk about amateur hour from their parts department.
Got the run around. Parts ordered and I turn up and they said they didn’t order them. Gave them all my details wow
Don’t use this Dealership.
Plenty of competition in castle hill for your car service.

We had our Subaru XV serviced at Wynnum Subaru Service Department 17/04/2019. In spite of being obviously very busy I was attended to immediately. The staff were very pleasant and helpful. The car was serviced and ready for pick up within the stated time frame.

Picked up my new XV yesterday,very happy! David and the team were attentive,informative and friendly. David knows his cars and spent a lot of time showing us the features,test drive and information. He answered all our questions knowledgeably. He even came in on his day off to do delivery and spent 2 hours showing me around the car. I highly recommend this dealership and will happily do business again in the future. A thouroughly pleasant experience. Thanks,Lucy.

Have just bought our third car through the Frankston Subaru dealership. Grant and his team provide an excellent service and very sharp pricing. Could not recommend highly enough - they are great people to deal with - straightforward, uncomplicated and have integrity. Would not hesitate to go back for a four in a few years.

I just purchased a second hand car and I’m not only happy about the product but also the service I received by sale executive Dejan was impressive.
I felt immediately comfortable with him he was both friendly and professional.

The service team at Trivett Subaru Parramatta provide excellent quality and service. Gail has always gone above and beyond her role, booking with her is always easy and seamless. She advises of arrival time, organises a loan car and keeps me informed of my service progress. Gail is an asset to the Trivett Subaru Parramatta family, her polite and helpful manner is why our company has stuck with Subaru throughout the years. Keep up the great work. Thank you