BUYER BEWARE DONT BUY A SUBARU - We hit an animal whilst driving on a freeway and damaged our 2017 WRX. The car was reparable and has been at the smash repairer for TWO MONTHS WAITING FOR SUBARU TO BRING PARTS IN FROM JAPAN!!!! AND the parts are still a few weeks away!! This is serious contempt and disrespect shown towards Subaru customers. Subaru should keep the parts in stock in Australia but instead they save a few dollars and make us wait for them to bring the parts in from overseas when required...!! THAT IS A VERY POOR BUSINESS ETHIC AND ONE THAT SUBARU SHOULDN'T DO!! i WILL NEVER BUY ANOTHER SUBARU EVER IN BUSINESS OR FOR PRIVATE USE!!

Upon approaching the premises we were greeted by a bloke which was all fine, however as soon as we stepped in the showroom to have a look around, the vibe of the room was not very enthusiastic. We were ready to buy but because of the lack of engagement by the salesmen we were put off and did not want to deal with them.

I was very happy with the professional service that I received at Subaru Docklands when I purchased my new Outback. There was no pressure to buy add-on's or get finance that I didn't need. We agreed on a price acceptable to us both without any hassle, nice and easy just the way I like it, and I just love the car.
Well done Docklands, you've won me.

Have dealt with Troy a number of times and he is always competent and informative. Communication is great. Easy to get a hold of and email when needed. Thanks again!

Purchased a Schmick premium pack when I purchased my new Forester. We scraped the front bumper and needed it repaired. Called Schmick $50 later it was all repaired at home. They sent a text through six weeks later advising we needed to have the paint protection reapplied to the area at no extra cost. Can't get any better service than that.
Highly recommend Subaru, especially the staff at Narellan Subaru.

Excellent Service provide by David the assistant manager. They could have included a few more extras but genuinely easy to talk to and not to pushy.

Extremely impressed with the friendly service and the level of professionalism exhibited by the store's manager Ricky and his assistant Alex.
They were excellent too, with follow up checks and kind assistance as to my satisfaction with the new car.
Thank you Guys!! You have made me a very happy customer.

Had to take the car in to Cricks Springwood for a recall on vehicle.
Car faulted 20 mins after leaving - all hazard lights flashing -
Got issued with a $145.00 bill - which was never discussed - just presented on pick up.

Reported to the ACCC.

I had $26000. to spend on a second hand or demo xv model and they had one in Osmond park Subaru, tried to negotiate but was given a flat no with no options. Subaru Melville were a lot more helpful on a simular xv model,
very helpful and could not do enough for us and gave us a great deal, very happy. I will not be going back to Osmond Park Subaru.

I recently had an excellent experience at McGrath Subaru Service in Liverpool, NSW.
I am not even a customer but they were most helpful, even when it was clear they were very busy, when my Subaru broke-down nearby. They were responsive, polite, helpful and helped organise towing of my car to my regular garage, and even gave me a lift. They did not charge me. Thanks you very much Matthew Sultana and team.

Easter Monday, one staff member and very busy but excellent service and advice, and yes we bought a car .

When you are deciding to buy a new motor vehicle it is important that you are given all the information you require to make the right decision.This also needs to be without any sales pressure until you are satisfied about the vehicle you want to buy.
At Subaru Mentone I was really happy and pleasantly surprised by the approach and knowledge of the product that the sales rep demonstratedduringthe process that My wife and went through.We took our time and were really treated as genuine customers rather than a quick sale to. I visited all the 5 main competitive manufactures offering the compact suv and Subaru Mentone stood out head and shoulders above all with there attitude, approach and product knowledge.It was an easy decision to make .

Went to Eastern dealership Lilydale to look at the the Forester and Outback there was one salesperson in the yard when we got there who almost ran inside to get away so we looked for ourselves we were there over 30 mins and noone came near us- as we left we noticed 3 people inside enjoying their afternoon tea - won’t be back!!!!!!!!!!!