Sunbeam Cafe Barista EM5000 Questions & Answers (page 3 of 7)

How do I use the Sunbeam Liquid Descaler for the EM 5000?
The manual suggests to purchase the liquid which I did, but then goes on to only explain cleaning the machine using the vinegar method. Makes no mention of how to use the descaler liquid!?

Also my machine is producing warm coffees, not hot at all like a coffee should be ... What could be the reason for this?

Hi,
I bought the machine last week just recieved today. The coffee porta filter very hard to turn in and also cannot turn the portafilter to the recommended "locked"... ...even when without any coffee in the basket. What should I do?

Hi, bought this from last week and is the first time to use it today. Found it no response after turn the machine on ( no lights showing for any button of the machine). Just wondering is that a fault?

what is the best grind for the machine

I bought this machine a week ago, the milk is way too frothy. Adjusting the froth knob makes no difference. Is this a fault? I have the receipt, but no longer have the box, so not sure what to do.

I bought this machine in march and it has stopped producing water then it will then it wont if I remove the water holder it does make the sound like it is out of water but if I turn it off then on it does what is going on I DO NOT HAVE THE RECEIPT but i have a bank statement saying on purchased it from BIG W so I wondering can I return it

I bought an EM5000 in January. Worked very well until recently. Started leaking water after dispensing the coffee and wouldn't froth. Returned it to Big W 14/5/19 and replaced it with another one. The second one would only froth when the knob was turned all the way to full on but that was ok for me. 3 days ago it started to not produce froth at all. I use the clean functions each day for both the milk dispenser and the brew head clean. Should I also take this one back to the store?

I have had the Em5000 for almost a year now and recently it has stopped frothing the milk. It still pumps a small amount of milk into cup and lots of steam, just no where near as much as it used to and it's not frothy just warm.

My em5000 makes too much milky froth and not enough coffee what is wrong?

I bought this machine at the beginning of May 2022,after unpacking,I noticed that there’s only one coffe basket for double coffe,what should I do ??

My machine makes too much milk foam even on the lowest setting

Hi there, I have bought the EM500 almost 2 years ago suddenly the machine is making a very loud noise or almost not noise at all when I press the button for the coffee to be poured. In addition, coffee will barely come out and it sounds like gurgling inside the machine. Tried to see if cleaning was an issue or if the water reservoir was blocked but it all seems ok. I vinegar clean the unit several times and no luck. Can someone please help?
Kind regards

What could be the problem since my machine doesn’t produce adequate amount of coffee that comes out from the machine? It just comes in small amount when i pressed any butt for coffee. Can someone help me what to do? Thank you

My EM5000 has stopped drawing up milk - this is the 2nd machine I have had with this issue - It is cleaned as per the instructions after every use . Is there anything I can check to fix this?

I’m considering on purchasing a Sunbeam EM5000 and would like to know if the boiler is made with stainless steel. I would like to stay away from plastic boilers as I am concerned that the harmful chemicals used to create plastic may leach into my coffee over time.

I just bought it today. The milk dispenser does not work at all. Even with water nothing comes out of the nozzle

My em 5000does not draw the milk from the full container we have steam. I have pulled it all apart and cleaned every possible piece from the top of the milk container, put back together every which way. I still get little milk. Also done the vinegar clean Other suggestions please

Is there an easy way to get the metal filter out of the part that holds the ground coffee . We have to prise it loose with a knife as the fit is so tight!

Why does my coffee always taste weak. I tried a sample coffee at our local shopping centre, tasted great. Purchased the coffee but just didn't taste as good in my Cafe Barista EM5000. Quite disappointed.

At the back of the milk holder is a small plack piece that can and does come out very easy.... Without it the machine won't work because this particular piece pushes a sensor I'm guessing.... Because it's so small and comes out of the milk container I'm just curious if this small part can be brought seperate incase it does get misplaced..