Always purchased sunbeam, they were the best. Bought this kettle, and it just won't work correctly. Doesn't reach boil when set, always have to force the temperature when boil selected, then kettle won't turn off when boiled. Rang sunbeam helpline, "service"officer didn't want to know because I didn't have my receipt. Completely disgusted with sunbeam.
From now on, any other brand will get my purchase.

I used to like sunbeam products, and have had good experienced in the past with sunbeam. I received this kettle as a gift, less than 10month ago the kettle has been working intermittently for the last 2 months- today we will purchase a new kettle- not a sunbeam after this experience

Won't turn on

We have always preferred to buy Sunbeam Products but this choice of kettle has not been a good one. This was a gift so we are without the purchase docket to return it. We were very disappointed to find that the item developed a leak such a short time after we received it.
Temperature Control - Quietness - Heats Comparatively Quickly
MAJOR LEAK - out of the water level guage window

I have purchased 2 of these kettles & both of them leaked from the bottom. After the second kettle repeatedly leaked I phoned customer service & was told the only thing that could be done would be to return it to the store of purchase. Harvey Norman Bella Vista has closed! I will now avoid all Sunbeam products.

I am surprised at the negatives mentioned on this site.
This kettle does what it says on the box. With the added bonus of being as quiet as other kettles that boast at being silent.
All round solid kettle with a countdown timer and a temp guide.
Who wants to ruin a good tea at 100 degrees.
Boil it an wait for the temp guide to hit 75 for a nice Chinese green tea and you wont ruin the flavour.
Awesome work Sunbeam.

I bought this kettle last month for my new house and am very disappointed with the performance. While is is very stylish and the LED display is very kool the water is not very hot. It is at 'boiling' temperature, which is 100 degrees but by the time I've brewed my tea and added milk, my tea is cold. I've always thought of Sunbeam as a very reliable brand but this product has let them down. When guests are at my house they never drink hot drinks, complaining that they're too cold.
LED Display was very kool showing countdown to boil and the water temperature
The cooled down very quickly making it impossible to have a hot cup of anything

This is my third Sunbeam kettle in two years what rubbish leaks water out of the glass window down onto the base making it very unsafe and messy. When I approached Sunbeam I was told that because it was a replacement last August 2012 they don't not carry a warranty if they are a replacement item. What a load of rubbish!
Absolutely nothing
Leaks water noisy very unreliable

I purchased this kettle a few months ago, continually leaks at the base of the kettle, I have always purchased sunbeam products, but disappointed with this product. Has anyone else had the same problem? Other than the above, I found this kettle quiet, quick to boil and very stylish, but obviously I got a lemon!

Kettle feels solid but not too heavy. Easy to pour and refill as I like to refill kettle with water from my Brita jug. Lid opens with the press of a button on the handle. Would have preferred if the lid opened slowly rather than snap open. But design is great for one handed use. Love the LCD display. Can see exactly what temp my water is and decide if I need to reboil it. Beep plays once water boiled. Beep is noticeable but not too loud which is perfect for me. Variable temp great as I love my teas!
Temp display on LCD, solid construction and feel, not too noisy, gentle beep that sounds once water is boiled,
Preferred if lid slowly opens rather than snap opens, can look a bit like a blender

I love this kettle!
I love being able to select the temperature - I love that I can keep the water at the same temperature - as I am usually awake earlier than my husband.
I love that it has a timer on it (i am impatitent!) and it is very stylish - For left handed and right handed people it looks the same on both sides depending which hand you pour with!
Also pours really well and not too heavy.
Stylish, quality and the temperature selection is great
Was costly - however received a $15 discount and added 1 year warranty

It is well designed and built, brings the water temp up quickly and the controls are easy to use.
The filter, pouring spout, lid and handle are also worth mentioning as overall very good.

Have also used a variable temp Breville, I think the Sunbeam is quieter (and a little bit faster) to reach selected water temp.
Temp control very useful for herbal teas etc, and/or tastes and preferences