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Reviews

1.6

18 reviews
5
(2)
4
(1)
3
(0)
2
(0)
1
(15)
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Kingy

Kingy

  • 2 reviews

Do Not Use Shop Around

published

Charged well over quote. Was quoted $99 call out plus cost of parts. Total bill was $340. Checked parts prices on E-Bay, overcharged by at least $150. Told will have 2 years warranty on parts and when I received invoice it stated 1 year warranty.

Jim

JimSydney, NSW

Dishonest company with bad customer service

published

I placed an online order, that I didn't receive. When I asked for a refund I was told there is no refund because it is not our fault that you haven't received your purchase. I then left them negative feedback because of their bad customer service, only to be contacted weeks later form the company owner asking me to review the feedback. I agreed and asked if I could be sent out the item I never received for free ( value $13 ). Owner said yes, and when I asked when I would receive it, I was told to stop contacting him

Barry Reader

Barry ReaderSydney Surrounds, NSW

Worst Tradesman I Have Ever Dealt With

published
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Great Service

published

I called this service a week ago. I received quick on time and super excellent service. The repair technician was knowledgable and courteous. Indeed it was a great job! I would highly recommend them.



MJP

MJP

  • 2 reviews

Don’t use this service

published
Susan

SusanSydney, NSW

Samsung French door fridge

published

Fast efficient service bringing correct parts with him . When I called staff listened to me regarding the problem with my fridge and this was passed on correctly. Very pleasant people to do business with.

Better get AIRTASKER

published

Decent service, as per booking etc.. however I just got overcharged for the labour - he did it to be exact in 38min ( so 4x $200 and I got charged $100 which is for 50mins ... Dude we all have watches and can count..

Next time I will choose a person with good reviews from AIRTASKER and pay less

Do not recomend this company to you

And because this website ask your personal information i will cut another star off :(

Linz

LinzSydney, NSW

  • 5 reviews

No stars would be better.

published

This company is just full of bull dust. The actual servicemen are okay, but they just muck you around in the office. I have had so many reschedules (this time and last time) and funnily enough when I get a bit cranky they squeeze me in (oh so kind) and then on the day (waiting patiently at home) I get a call "sorry we have to reschedule as the repairman has had to go home sick" - yep got that exact same excuse twice on two different repair calls and funnily enough both Fridays. Once maybe, but twice with the exact same wording - yeah right. They are crap. I have contacted my cook top manufacturer to tell them to send me out another repair company and have told the manufacturer about my abysmal experiences with this company.

Repeatedly incompetent, unhelpful and plain rude

published
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Wewakman

WewakmanSydney

Worst appliance repair experience -EVER!

published

Called them to fix my Samsung fridge. Turned up and ‘fixed’ the leak charging me $190 for the privilege. After a few days realised that the ‘fix’ hadn’t been done properly and gave them a call. They promised to turn up on a weekday, even confirming a time on the day. I took leave from work and stayed back. They never came and never provided me any warning or reason. When I called them to chat, i kept getting directed to their voicemail. I tried again the following day and left a msg saying I was very disappointed. Still no reply. Finally, i called them using a different number...however, as soon as they realised it was me, they hung up and transferred me to voicemail. The worst service ever. Avoid 1300798266...just not worth it!

Claude

ClaudeCamden

  • Verified customer

They don't refund - Stay away

published

I order a dishwasher part, they sent the wrong part so I called first to send back. After sending back the part (at my own expense) they didn't contact me. After a few phone calls and emails that got no where I am taking this to the small claims tribunal. Everyone effected by them should do the same.

Dali

DaliSydney

Terrible - don't go to them!!!

published

I agree with all the preceding. They completely scammed us. We called them asking if they would be able to repair our oven. Someone came to our apartment, had a quick look, and said that an element needs to be changed. He then said that he'd let us know how much it would cost to repair. They came back with a figure, and we thought it was too expensive, so declined the service. Well WE GOT CHARGED ANYWAY! Don't give them your credit card details!! This is soooo important. NO PRE-APPROVAL, NO PRE-AUTHORISATION. This place is a total scam.

Washing machine was fixed

published

Reliable honest person came out from Sydney appliance repair and fixed my Samsung washing machine highly recommend him to anyone with machine problems he was from blakehurst his name is Jerry

Penelope M

Penelope MSydney, NSW

  • 8 reviews

Avoid using this company - It took them four attempts on four separate days to install a washing mac

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Brian

BrianSydney

Awful - Stay Away!!!

published

Terrible service, doesn't return calls. Charged call out fees, didn't even fix the problem. After paying a lot of money and finally getting him in to 'fix' the oven, the whole power of the unit blew when the oven was turned on, and he has not returned any calls since. Have now had to buy a new oven as no phone calls are being returned at all.

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ozzie

ozzie

  • 10 reviews

No customer service

published

Have been trying to contact these people for a while now via their website enquiry and email. I have had no response at all. All I needed was a repair, but no-one has had the decency to respond to any of my correspondence or get back to me with a quote or to book a time/day for repair. How they can say they are Sydney's best fridge and washing machine repairs is beyond me and also their email starts with 'service'. What a joke!! Wouldn't touch these people if they offered me a "service" for free.

Baguette

BaguetteAU

  • 4 reviews

Stay away of this service if you can !

published
Reny

RenySydney, NSW

  • 14 reviews

Absolutely terrible. Do not use this one horse company!

published

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