Always easy to deal with the guys at penrith, they're more than happy to help. Great selection, always have what I need and even more that I want. Cheers fellas.

Bought exactly what I needed today over the phone from Paul.. had the website in front of me and he gave me all the search codes to find everything I wanted to look at.. great dude. Great customer service

Great service good advice was working through his lunch but still didn't hesitate to help out
Don't live on syd so was helpful to organise delivery for the screws to come for machine

Friendly and easy going guys. Served by Paul today, who helped in every possible way and I left with what I wanted. Thanks heaps guys.

PERFECT salesmen! really understood what I wanted and closed a great deal for me, definitely be back to see Paul

Paul was extremely knowledgeable on the products and helped me select a Milwaukee kit that would best suit my requirements as a mobile Boilermaker/welder. Definitely an asset to your company.

Excellent service as always ( on this occasion provided by Damian). Thoroughly professional and helpful advice. Extremely competitive prices. Recommended seller.

Sydney Tools will definitely be my 'go to' next time I'm looking for tools thanks to Jason at the Penrith store.

Eddie was fabulous, rang back when he said he would and couldn't be more helpful, will definitely shop here again.

Awsome customer service from paul pemberton top bloke willing to help and look after you in any way he possibly can! Will definitely do more shopping at sydney tools through paul!

Paul from Sydney tools in Penrith was extremely helpful and made me feel very welcome. 10/10 would shop again. Would also go to Thailand with him

I have been dealing with Sydney Tools now for 8 months and by far Damian Duvey is the best sales person I have ever delt with . Nothing is ever a problem even if they have run out of stock he will organise what ever I need within 24 hours or even the same day from another store .
Even when the closest store is not the Penrith branch that Damian works at I will ring him and he will organise pick up from another branch . 5 stars for Sydney Tools and a BIG 10 out of 10 for Damian Duvey .

Thank you Paul Pemberton for your product knowledge which has once again helped me to purchase the right tool for the job! I Love this shop! My wife hates this shop! Lol. Keep up the great service! Cheers

Paul is a dead set legend, help me find exactly what I wanted and had a good chat too about common interests.

Will definitely be there for whenever I need more tools

Thanks Sydney Tools Penrith! Always a pleasure dealing with you! Great price matching and service! Paul is especially good to chat to! Thanks!

Damien is really great to deal with very responsive must follow in Jamie's footsteps great dealing with u both as I spend to much money there haha aaaaa team

Thanks Paul Pemberton for your excellent service and tool knowledge.
Another great experience at Sydney tools, my 3yr old was even stoked

been shopping sydney tools for years still the best for quality and matching prices
Good customer service
well done Paul

Paul L from Sydney tools Penrith has one of the highest customer service experiences that I have seen to date from any retail outlet.
he will go out off his way to help you with product info and the best value for money for my needs.

I would recommend anyone looking for tools of the trade to go and see Paul I am sure he will help just as much as he has helped me over the past several months.
Every time I am there he will greet me with pleasure and from inspection of product too payment it is of the highest of standards. he even assists with loading the ute so customer service doesn't stop at payment like most shops these day

thanks again Paul it is much appreciated

Paul was great and very friendly and very easy to get exactly what I wanted. Was the first time at Sydney tools and won't be the last