The guys at Tentworld Burleigh went over and above in terms of customer service to ensure that I had the right replacement part for our Coleman Tent. Thanks so much for caring more about us and our imminent camping trip rather than a “sale”. Big thumbs up from me

I purchased my Engel fridge from Tent World and it arrived really quickly as expected. The whole process was very easy.

Extremely helpful, friendly and knowledgeable staff. Very comprehensive range. I have purchased everything from a fridge to a gazebo and swag with lots of smaller or even just a comparison visits. Each time is worthwhile.

Tentworld midland, fantastic and friendly service. Really know there stuff with great advise. Thanks Deanne for your friendly service today

I brought a waeco cf 50l for my 30th birthday. Had dramas with it straight away (within 2 weeks)
Called tentworld to tell them the problems, was given the run around noting happens until another 2 calls. Had to take it to a service agent which it has been there for 2.5 weeks apparently needs a
New control board which it dumbfounded me how a new fridge can need this. I have an upcoming trip I can't take my fridge on And I really need it. I'm so annoyed with the customer service and the whole experience.
I should have bought a engel and not from tentworld!!

Extremely disappointing that when I tried to return an unopened and unused product 2 days after purchasing it to be told no refunds can be given and store credit only would be provided. I do not understand why your online customers are provided with the option to return an item for a full refund but your in store customers are not provided with this same service.

Dropped into Warana store to pick up a hydration pack to use for a mountain climb a few Sundays ago. Wanted black in colour, nothing to fancy and between 2L and 3L. Shop assistant understood loud and clear. CamelBak Classic was the winner. Next stop... Big Hill, Queenstown, NZ.

I've shopped at Tentworld several times now and the result is always the same, great products at a good price and very friendly and knowledgeable staff. I arrived late Friday afternoon and had a pretty good idea of what I wanted. After browsing for a short time the staff were very quick to offer their assistance which was greatly appreciated, letting me know the options available. The new chair I bought has already been used a couple of times and is very comfortable and easy to carry, perfect for festivals/music events as the name suggests.

I have been into Tentworld @ Prospect in SA several times now. Nothing seems too much trouble for the people there. Brendon and Shaun even set a tent up for me to see before buying. They made the setup look easier than it was for my partner (as a gift). Gave me great advice on the right hiking style tent for my partner before showing me the Black Wolf Grasshopper 3 I ended up buying. I will build up my cache of camping stuff now over time......

We just purchased a tent from Nathan and the team at Brendale Tentworld. We couldn't have been happier with the service we received. Nathan seemed very knowledgeable on the products and listened to our needs as a young family starting out in camping. At no time did we feel there was a hard sell just a genuine interest in helping us find what we were after. Thanks for all the help we will be back!

Thankyou Nathan and the team at Brendale for your excellent service. Honest information and great value for money. We went to buy a tent and was looking to buy top of the range. We had done a fair bit of research. The information and assistance we received from Nathan was invaluable and we ended up purchasing a fabulous tent and not top of the range. Very happy

The Tweed Heads staff are amazing and very helpful, they are always willing to go the extra mile and know their products. My son needed his gazebo repaired and the staff their sourced the parts for him within 5 working days, as it's close to Christmas and many companies are closing they were still able to deliver the goods. I thoroughly recommend Tentworld Tweed Heads for all your camping and outdoor needs. Thank you

I purchased a Oztent RV4 from Sean at tentworld Prospect SA after getting the tent home and setting it up in my garage I realised that it was not going to be big enough for my needs .I rang Sean to see if I would be able to return the tent and upgrade to the RV5, Sean agreed to swap it out with no fuss .more than happy with the tent and customer service .

Went to a couple of shops but next time won't bother because Tentworld had everything we needed. The staff at the Fyshwick store were friendly and very helpful, the prices were cheaper than anywhere else.

3:30 on a Sunday afternoon, Windsor store. Late I know but, a willing customer I was. Went in to buy a tent and accessories. 3 ppl on staff, didn't see any other customers. We were left alone downstairs browsing. Only saw one customer and staff come down together in that time. Eventually, someone comes down and asks us if we need anything. I replied I would like to be sold some camping equipment and have some questions.I was curtly told I best know what I'm after as in two minutes time the staff don't get paid anymore.I know it was late on a Sunday but it was pretty damn rude. The fact that they ignored us for the time, didn't seem busy, no offer to help and were curt at the end simply makes me want to spend my money somewhere else.

We have used a cast iron oven since 1980 with great success on fire and gas, but needed something lighter as we have gone from fwd and off road van to motorhome.. Expected the spun steel to not be as good as our old cast iron job; but we are amazed to find it actually better in performance, whether frying, stirfry,roasting or casserole.Brilliant on gas, we use a diffuser from ozpig to simmer and roast, with this we can even use glass pyrex on the gas. Wouldn't have believed all this until we tried it, and now we have the bonus of lighter weight, easier cleaning, and don;t have to worry about cracking it. Wish we had made the change years ago. Staff at tentworld in Windsor Brisbane were knowledgeable and helpful.

The staff at Tentworld in Tweed Heads Sth have been amazing, super-friendly, knowledgeable and ever patient with my concerns. I will be referring any prospective camper there from here on.

I loved the fast efficient, service and great well made products, that we have received. We will recommend tent world to family and friends.

I compare prices before buying camping gear and nearly always come back to Tentworld. It has consistently cheaper prices on the gear I'm after and generally carries the brands I want too. I usually drop into the store for hands-on inspection and come away with the chosen article, but for this purchase the local store had none in stock so I ordered online. It was delivered within 3 business days.