??!

Reviews

3.9

96 reviews
5
(56)
4
(13)
3
(7)
2
(2)
1
(18)
  • Product Quality
    4.5 (67)
  • Return Claim MadeYes (5) · No (67)
  • Shipping
    4.7 (33)
  • Warranty Claim MadeYes (5) · No (65)
  • Customer Service
    4.3 (22)
Previous
Next

Reviewer Photos & Videos

Cheryl

Cheryl

  • 2 reviews
  • 3 likes

Great product and great service

published

I am very happy with the bracelet that I ordered and impressed with the prompt and professional delivery. I would certainly be happy to deal with this company in the future.



1 comment
Thomas Sabo
VickyThomas Sabo

Hi Cheryl,
Thanks for your wonderful review. We're glad to impress you with the delivery service and the bracelet itself. We hope to see you online again soon.
Kind regards, Vicky

Review collected in partnership with Thomas Sabo

Tam

TamGreater Melbourne (Inner), VIC

  • 2 reviews

The staff are always lovely and helpful.

published

I think there is a good range in store but could definately use a little bit more as ring sizes i always need to order, The wait isnt usually very long though.



1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Raewyn

RaewynGreater Melbourne (Inner), VIC

  • 2 reviews

Sterling Silver Dove Locket

published

I lost my Thomas Sabo "forget me not" locket which was purchased 9 years go, it was a solid, heavy high quality silver locket which I absolutely LOVED, so I thought I would purchase another one that was similar. I ordered the sterling silver Dove locket which was similar in shape etc but was really disappointed in the quality. It was very thin light weight, not solid like a previous one, also smaller in size which was deceiving, the quality DID NOT reflect the price that I paid.



1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Jewellery Shops & Brands

Find out how Thomas Sabo compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
Kelly

KellyNorth-West & West coast, TAS

  • 2 reviews

Prefect shines and pretty

published

We buy the charms for my mother's bracelet we were very happy with the variety of charms at a very good price. We buy charms all the time from you guy.

1 comment
Thomas Sabo
VickyThomas Sabo

Hi Kelly,
Thanks for your wonderful review. The charms are lovely and there are so many of them to choose from. We hope you add to your charm collection for your mother's bracelet again soon.
Kind regards, Vicky

Review collected in partnership with Thomas Sabo

Angelo

AngeloSydney, NSW

More men’s jewellery

published

I think prices are getting more expensive than gold. Only purchase if item I like is on sale. Concentrate more on men’s collection of jewellery rather than women as they have larger range than men.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Philip

PhilipGreater Melbourne (Metropolitan), VIC

Taking your time.

published

Hi,

Just wanted to share how much I appreciated the service I received at Thomas-Sabo's Westfield Doncaster store. The sales assistant was patient and helpful. I had selected a number of items online but wanted to see them in person before making my final decision. It was a good thing as you don't appreciate the size or lack of until you see it.

The sales assistant did not rush me, offered alternatives and most importantly listened to what I wanted.

I wouldn't hesitate to go back.

Thank you.

1 comment
Thomas Sabo
VickyThomas Sabo

Hi Philip,
Thanks for sharing your experience at our THOMAS SABO Doncaster store. We will certainly pass on the feedback to the store that the sale assistant was patient and helpful. I'm sure they will see you again soon.
Kind Regards, Vicky

Review collected in partnership with Thomas Sabo

Room for improvement

published

The range varies and sometimes there are things that really attract me and at other times not. The quality is good but I found the beaded bracelets break after time. They should invest in something more robust or offer a re-stringing service..preferably free of charge. Pricing can be expensive. I love sliver but silver is the most economical form of a semi precious metal and sometimes I need to look elsewhere for silver jewellery because of the price range.

1 comment
Thomas Sabo
VickyThomas Sabo

Hi Jay,

Thanks for taking the time to write a review for us. Your feedback is really important. Please reach out to us on [email protected] if your bracelets have broken to see how we can help you.
Kind regards, Vicky

Review collected in partnership with Thomas Sabo

Love love my scarab ring!

published

I really love the design of the jewellery, it’s made really well and looks great when worn. The price is reasonable for the quality of the workmanship. It’s one of only small number of brands that offer an alternative to boring mainstream jewellery.

1 comment
Thomas Sabo
VickyThomas Sabo
Synove Bohlin

Synove BohlinSouth East Queensland, QLD

  • 6 reviews

Pretty Ring

published

Very disappointed as the ring delivered to me is at least 2 sizes too big (using your on-line Size Guide). - I ordered a size 54. I will now have to try finding a jeweler who can hopefully resize it at a reasonable extra cost. Otherwise the ring is lovely.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Jewellery Shops & Brands

Find out how Thomas Sabo compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all

Beautiful, great price and free engraving

published

Beautiful pink shade of rose gold. Not orangey like some kinds. So pleased, paired with a silver chain. The free engraving was beautiful. Ordered Thursday morning received pendant on Friday afternoon

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Gorgeous jewellery for all ages.

published

Ordered jewellery to send to a young girl overseas and was delighted as was she with her gift. It was very reasonably priced, presented beautifully in an attractive little box.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Lina

Lina

  • 2 reviews

Love shopping with Thomas Sabo

published

Easy to navigate site, products are always of the highest quality & gorgeous. I have been a long time fan of Thomas Sabo, for everyday wear. Superb quality & designs. Wouldn’t be without my jewellery!

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Elizabeth C.

Elizabeth C.Perth, WA

Can’t go past it!!!!

published

Every piece I have bought is just perfect.. always satisfied with everything from Thomas Sabo and the price is not over the top. And adding new things all the time.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Bel

BelAU

Beautiful! Exactly what I wanted!

published

The range and quality were great. Took me a while to find the perect earrings. There were no unexpected costs and my parcel arrived on time. Easy to order online.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Alys234

Alys234Sydney, NSW

  • 2 reviews

Good and friendly service

published

I like the design and products. The products price is affordable too. Unfortunately my rose gold bracelet colour has changed and can't be cleaned or nothing can be done to restore its original colour. It is a pity when I paid more for it than silver or gold bracelet.

3 comments
Thomas Sabo
VickyThomas Sabo
Alys234
Alys234
Thomas Sabo
VickyThomas Sabo

Hi Anita,
Thank you for getting back to us so quick!
We will contact you directly via email with more details on how we can look into resolving this issue with your bracelet for you :)
Kind Regards, Georgia

Review collected in partnership with Thomas Sabo

Jewellery Shops & Brands

Find out how Thomas Sabo compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
StephE

StephEMoora

Gorgeous jewellery

published

I have many Thomas Sabo pieces. It’s pretty much the only jewellery I wear. There prices are reasonable and I love how easy it is to order online. I have never been disappointed with anything.

1 comment
Thomas Sabo
VickyThomas Sabo

Hi Steph,
Thanks so much for your wonderful review. It's lovely to hear that THOMAS SABO is pretty much the only jewellery you wear. We hope to continue to delight you with your future online orders.
Best regards, Vicky

Review collected in partnership with Thomas Sabo

Alanna

AlannaGreater Melbourne (Metropolitan), VIC

Love the products, speedy online delivery

published

Love all my Thomas Sabo Jewellery, delivery through online is fantastic and quick. Always received with beautiful packaging. It’s a great company to shop with, online and in store. Communication is great.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

marcie j

marcie jSydney, NSW

  • 2 reviews

Frendly staff members and brilliant products. Good and organise to disply the shop it make eye catching all the time.

published

I like the karma beads line all. Necklace, bracelet and earing too.
I am really love to wearing on special day. Every body can ask me where come from.
I am so proud of mention it is Thomas sabo.

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

Natalie

NatalieMetropolitan Adelaide, SA

Perfect

published

Absolutely great customer service
I was so upset as I went into another jewellery store prior walking into Thomas Sabo in Rundle mall and they gave me the worst customer service until I walked into Thomas Sabo I had a great experience and bought exactly what I needed

1 comment
Thomas Sabo
VickyThomas Sabo

Hi Natalie,
Thank you for your great review. We are so glad the staff at our THOMAS SABO Rundle Mall Adelaide store provided such a great experience for you. We hope to serve you again soon.
Kind regards, Vicky

Review collected in partnership with Thomas Sabo

Love it all

published

Love all the items and shop both in ADELAIDE and Melbourne. Great service and usually a little something else thrown in with purchases. Don’t watch out for specials necessarily as I buy items for particular times such as birthdays etc. great stuff!

1 comment
Thomas Sabo
VickyThomas Sabo

Review collected in partnership with Thomas Sabo

See all Thomas Sabo reviews

Questions & Answers

Dianne G

Dianne Gasked

Online store

How do i have my black bracelet restrung

1 answer
Thomas Sabo
VickyThomas Sabo

Hi Dianne,
Thanks for reaching out to us. I can't apologise enough for not responding sooner. In terms of getting your bracelet restrung. Please reach out to our customer service team on [email protected]. They will direct you regarding your repair.
Kind regards
The Thomas Sabo Team

Flavietta

Flaviettaasked

Thomas Sabo

Hi I have a bracelet which broke (looks like fishing line?), I gathered up most of the beads. Can you advise me where I can have it restrung? Thank you

1 answer
Thomas Sabo
VickyThomas Sabo

Hi Flavietta,
We're sorry to hear your bracelet has broken! All Thomas Sabo products are covered by a comprehensive 12 month warranty against defects in material and manufacture. You can send your bracelet to the following address via a registered post to our Repairs Department including with your bracelet your proof of purchase, a cover letter explaining what repair you would like completed, and contact details:

Att: Repairs Department
Duraflex Group Australia
Level 1, 328 High Street
Chatswood NSW 2067

If you have any further questions please contact out team to assist you at [email protected]!

Kind Regards, Georgia

Jo H.

Jo H.asked

Thomas Sabo

My pearl charms have coating coming off. This means they are not real pearls. Just glass balls with a pearlised coating. What can Thomas Sabo do to help me?

1 answer
Thomas Sabo
VickyThomas Sabo

Hi Jo,

thanks for your question. Thomas Sabo sell a combination of both freshwater and synthetic pearl jewellery. The website or jeweller you purchased from should have information on if individual items are freshwater or synthetic pearls. We are not able to answer that without knowing which product you have. Either way, we'd be happy to help with your issue, but need more information to assess it. Please contact us at [email protected] with the product you have, where and when you purchased it from. We will need to ensure your products are genuine Thomas Sabo jewellery as well as assessing the issue.

Please let us know if I can be of further assistance.

Regards

The Thomas Sabo Team

Get an answer from our members and Thomas Sabo representatives

Other Jewellery Shops & Brands


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.