??!

Reviews

4.8

257 reviews
5
(231)
4
(15)
3
(1)
2
(4)
1
(6)
  • Transparency
    4.9 (95)
  • Customer Service
    4.9 (97)
  • Loan TypeVariable Rate (70) · Fixed Rate (13) · Split (5)
  • Application Process
    4.8 (83)
  • Timeliness
    4.8 (83)
  • Loan used for
    • Refinancing (39)
    • First Home (21)
    • Investment Property (6)
    • Home Construction (5)
    • Second Home (3)
    • Renovation (2)
  • Loan Term26.216 years (37)
  • Online Tools
    4.7 (35)
Previous
Next
Michelle J.

Michelle J.Hobart, TAS

  • Verified customer

Would not hesitate to recommend Uno

published

Paul and Tiffany were nothing but professional and helpful. They were available for any queries or questions, and made the whole process incredibly seamless and stress-free. Can't recommend highly enough.



Review collected in partnership with Uno Home Loans

Helpful

published

I worked with Steve Liang on finding a loan with an improved rate. Steve is a very determined man who works really hard to find the best deal. Steve's communications were very good with lots of phone calls and emails explaining things. Uno were very professional.



Rechelle H.

Rechelle H.Metropolitan Adelaide, SA

No words to describe the service, Amazing!

published
Home Loans

Find out how Uno Home Loans compares to other Home Loans

Know better, choose better.



Compare all
Virginia

VirginiaSydney, NSW

Wonderful service

published

Kym & Colleen have been wonderful helping me purchase a new property nothing was a trouble and they were available at all times for my questions I would recommend their services to all my friends and family

Jane

JaneGippsland, VIC

Thank you UNO - Service Excellence

published

Customer Service from Jason and Steve was exceptional, they listened to my predicament, provided me with information that assisted me in making decisions in relation to getting a better interest rate and how the process worked, costs associated with the prospective change to my lender. Their response time was impeccable and I had a very positive outcome.

Very painful experience, would not recommend.

published

I never got the feeling they were working for me and were generally unhelpful. The broker I dealt with forgot about my settlement date and made me do all the work re-booking the settlement and chasing around - quite stressful for purchasing a first home. What made it harder was the lender didn't want to speak to me directly and told me to speak to my broker who was difficult to deal with.

Would highly avoid at all cost, as I don't think it would be hard to find a better broker. Really disappointing for my first experience. I'll be going direct to a lender next time of finding a better broker as all the people i've spoken to have had a vastly different experience.

2 comments
Uno Home Loans
Vincent T.Uno Home Loans
Tim
Tim

Email sent.

Tess

TessSydney, NSW

  • 4 reviews

Made it happen

published

Uno was my fourth broker and I was beginning to think it wasn’t going to happen for me mainly because of age. Uno was realistic in what I might expect. Remonda and her team were there from start to finish and I never had to wait too long to get a response !

Arvind

ArvindGreater Melbourne (Outer), VIC

A big thank you

published

Just want to say that your service is great and response time is fantastic.i would like to send my appreciation for the support provided by Geeta and Kash . They had been very helpful and patient with me. First class service. Would love to recommend you guys in my friend circle. Thanks again

Dream come true

published

I am so glad I came across Uno loans when I started looking at my loan options for my first home and I would definitely recommend them to anyone who has been struggling to secure a loan. Right from the beginning they were very professional and informative. I was quite nervous about my application but they made the whole process very pleasant and stress free. Most of my communication was done through email and there was no delay at all. Thank you Carol and Kash for making this possible for me. I cannot thank you guys enough!!

Home Loans

Find out how Uno Home Loans compares to other Home Loans

Know better, choose better.

Compare all

Great to deal with

published

Great experience refinancing my existing home loan. I found Akinola and Tiffany very helpful and professional. Great communication and explained everything in plain English. Extremely happy with the customer service and the service I received. Thanks!!

Fei

FeiGreater Melbourne (Metropolitan), VIC

Thank you

published

Akinola and Remonda have been very professional and helpful with my mortage application. They are both extremely patient and easy to communicate with. I'm very happy that I chose Uno and I feel very lucky to have Akinola and Remonda as my brokers. Thanks guys, well done!

Julie

JulieGreater Melbourne (Outer), VIC

What a great experience

published

The team at UNO were fantastic. Great Customer Service. They guided us from start to finish explaining all the costs and processes in layman's terms. We now own our first home thanks to UNO.

Rahul

RahulGreater Melbourne (Outer), VIC

  • 2 reviews

Great experience

published

Great experience refinancing our mortgage through UNO team. They discussed patiently what all features were required and accordingly gave options to me. Throughout the application, they were prompt and replied to all my queries with to the point answers and assisted us with the entire process. Ensured that all the committed cash backs were received by us.Thanks team.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Nikki

NikkiHobart, TAS

Amazing!

published

Extremely happy with the dealings we had with uno homeloans.
It was extremely simple, fast and we were kept up to date the whole time. Amazing service from the team at uno!

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Paul

PaulWide Bay-Burnett, QLD

Home loan

published

Very helpful and friendly knowledgeable staff, although was disappointed that final loan amount didn’t include fees and they were deducted from loan which left us short on settlement day. Overall very happy with experience

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Home Loans

Find out how Uno Home Loans compares to other Home Loans

Know better, choose better.

Compare all

Excellent Customer Service

published

The consultant handling the whole process was both helpful and professional. There were slight hiccups along the way but he saw it thru the whole way. He was always in touch with us and although we had never met but just spoke on the phone.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Marjorie A

Marjorie A

  • 2 reviews

Reliable and Exceptional Customer Service

published

I feel very satisfied with the assistance and exceptional customer service provided by Tim. He is very helpful, professional and had provided me detailed information that made me feel comfortable in my loan application. Overall, I will recommend them to anyone.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Ruben

RubenVictoria

All good....and all done in record time as well....

published

All good. No bad experience at all. The whole process was handled as efficiently as possible. The team was indeed spot on with their requirements ie not much of rework required in the whole loan process.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Renzo

RenzoBelconnen 2617, ACT

  • 4 reviews

Awesome service

published

The service provided by Uno home loans was amazing. They have been professional, reliable and have communicated throughout the whole loan process. We will be considering them for our future loans.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
MichaelV

MichaelVSouthwest, VIC

Excellent service and very helpful

published

Remonda was always quick with his responses and was very patient with us throughout the refinancing process. Would definitely use them again. The rate was very good, especially with our existing bank putting their rate up in the last week.

1 comment
Uno Home Loans
Vincent T.Uno Home Loans
Page 5 of 13
See all Uno Home Loans reviews

Questions & Answers

sharon

sharonasked

so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
kind regard

No answers
Alex D.

Alex D.asked

Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?

1 answer
Uno Home Loans
Vincent T.Uno Home Loans

Hi Alex
Thank you for your query, Please email Chris on [email protected] and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Many thanks
Vincent

Sunny M.

Sunny M.asked

Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?

1 answer
Uno Home Loans
Vincent T.Uno Home Loans

Hi Sunny
Thanks very much for your inquiry and apologies for the delay. Please email me at [email protected] and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris

Get an answer from our members and Uno Home Loans representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.