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TerrenceoPerth, WA
- 6 reviews
- 1 like
- Verified customer
Very streamlined process
When I first called Uno I must admit I was shuffled around a few times. Although once I got through to my broker and the home loan support team it really did move quickly and seamlessly. They helped me settle a loan with ing which suited my needs with a very competitive rates. I was actually surprised how quickly my refinance was carried out. And they seemed to do most the paper work for me which is perfect for me. Would definitely recommend again.
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Customer Focused
We have just re-financed, Stephen, Jason & Crystal were absolutely awesome, exceptionally professional & have delivered 10 out of 10 customer service!!!
Crystal from home loan support has been truly amazing, she stepped us through each process & kept us extremely well informed. She was very efficient in answering any enquiries and continually following up. A brilliant job, well done team UNO!!! I would highly recommend UNO, I believe they are unbeatable in rates & service!!!
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CheanSydney, NSW
Great Service
Had a great experience refinancing. There were a few forms but it was mostly online. The people we dealt with kept things moving along and were very efficient and pleasant to interact with. We will be saving a stack of money each month as a result. Glad we used Uno.
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JoshSouth East Queensland, QLD
Excellent company who helped me from day 1
I’m so glad I contacted UNO with my refinance. They have a great team and did a extremely good job. Thanks for all your help and I would recommend them to anyone
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DheerajSydney, NSW
- 2 reviews
- Verified customer
Great Service !
I recently got my home loan refinanced by Uno and Kash and Carol have been very helpful throughout the process and assisted/guided me on each and every steps with continuous follow ups.
Would highly recommend their services.
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V.M D.LSydney, NSW
True dedication to customer service and assisting our financing needs!
Our home loan was relatively small and we are self employed small business owners. Stephen at UNO never gave up on getting us the right loan product at the lowest fees and rates! Highly recommend UNO Home Loans to others out there who need finance. Thanks
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DanielSydney Surrounds, NSW
Outstanding customer service from Uno Home Loans
I am very pleased to say that the support and customer service I experienced from Carol Farah and Steven Liang of Uno Home Loans was absolutely outstanding! They were diligent and dedicated to helping me and my wife secure a new mortgage. Always friendly, Carol was always on the job chasing up the loan, sorting out any hiccups, finding out what was happening with all parties concerned. She made a difficult and stressful situation run so much easier, I am not exaggerating when I describe the service I received as outstanding; it is the only desc...Read more
ription that does justice to the extra effort Carol and Steve made. They were very professional and so easy and reassuring to work with. I will go straight back to them next time I need to refinance. I highly recommend Carol Farah and Steven Liang to anyone looking to raise finance.Similar opinion? Write a review on ieatwords.com.au!
SteveNorthern Region, NSW
- Verified customer
Great service
Even when we had some frustrating moments with the bank, Paul and Tiffany were great through the whole process. I can't recommend them highly enough, especially for first home buyers. Helped me with my own personal situation to find a good value home loan that suited everything I asked for.
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Review collected in partnership with Uno Home Loans
Leo C.South East Queensland, QLD
Really great to deal with.
I would recommend Uno to people looking for a good mortgage brokering service. Uno were supportive from beginning to end and were committed to helping us through the process taking a realistic and honest approach. A mortgage application is never easy, but Uno were great and I highly recommend them. I would like to acknowledge the support and efforts of Tony and Carol from Uno, sincerely appreciate their help.
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MikeSydney Surrounds, NSW
Recommended
Uno guided us through the whole process in a smooth & efficient manner. Great communication throughout the whole process, & prompt answers to all our questions. I would use again. Highly Recommended.
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Highly recommend! So helpful and saved me time and money
I worked with Paul from uno to identify the best option for my home loan. Paul was amazing. He looked at all of the lenders across the market as well as getting the best deal with my current provider. He really focussed on me as the customer rather than pushing products that do not suit. I trust that uno will keep in contact with me now to ensure I'm getting the best deal with my home loan moving forward. I feel like I'm in very capable hands and wont suffer from being charged too much by lenders because I havent stayed on top of rates and negotiated.
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KimMurray Region, NSW
Excellent service, couldn’t have asked for more
I refinanced my loan with uno . Mine wasn’t a straight forward refinance but nothing was a trouble to them. Great people to deal with . Stephen got me a great lower rate than what I was paying and remonda dealt with the rest. She was awesome!!! Nothing was a trouble for her. I don’t think I could have done it without her. Thanks so much. Very happy with the service. Would definitely recommend this service and deal with them again
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Rod RSydney
Great assistance, very friendly people to deal with, very, very patience team ....
I could not ask for a better company to help with my loan application. Having already a bit of background in the mortgage industry, they still helping me a lot on my decision. A very big thank you to UNO team, and looking forward to deal with you guys again in the future.
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Danielle from SydneySydney, NSW
Pleasantly surprised
I was referred to Uno by a friend and I was so impressed with them. I dealt with Sandra and her service was excellent - she rang me when she said she would and followed up when necessary. Sandra also completely surprised me by negotiating a much better deal with my current mortgage provider than I could do myself. I was bracing myself for weeks of drama in moving banks, but that was unnecessary!! Staying put not only saved me money, but also a significant amount of time and agony in moving the loan. Thanks Sandra, I highly, HIGHLY recommend you!!
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Assistance through the whole process
Uno was a great company to deal with. My broker was very informative and helpful. My application support manager went above and beyond with quick responses and great assistance with any enquires and fixing any issues.
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Great experience - couldn't have been easier!
Completing initial enquiry online was a breeze and the information and comparisons provided on their site were excellent. The customer service throughout the entire process was amazing and made everything so simple. The entire process only took 3 weeks from start to settlement - can't believe I waited so long to make the change.
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MaryPeel, WA
Fantastic Customer Service
I can't thank you enough for being right there with me along the way. Remonda's customer service is fantastic, her down to earth personality is a breath of fresh air.
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This could not be any easier than it is
Customer service very good, and it didn't cost anything no hidden cost and no issues, my satisfaction was a over the top time but really good and enjoyable and easy to do
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Nigel K.Wide Bay-Burnett, QLD
Very helpful
So good
Very helpful in supporting us the whole
Found us the best deal for us
These guys have looked after us very well
To have the options available for us to choose
The best deal
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SANDRASouth East Queensland, QLD
EXTREMELY THOROUGH COMPANY
Worked with Tony and Crystal. They were both extremely helpful in reaching my goal of refinancing my home loan. Being self-employed is a difficult task when it comes to refinancing but we all got there in the end. Thank you so much Tony and Crystal for all your help and understanding.
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Questions & Answers
sharonasked
so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
kind regard
No answers
Alex D.asked
Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?
1 answer
Vincent T.Uno Home Loans
Hi Alex
Thank you for your query, Please email Chris on [email protected] and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Many thanks
Vincent
Sunny M.asked
Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?
1 answer
Vincent T.Uno Home Loans
Hi Sunny
Thanks very much for your inquiry and apologies for the delay. Please email me at [email protected] and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris
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