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DevSydney Surrounds, NSW
guaranteed results
kash and Geeta from UNO team were amazing. The support and advice were spot on. no hidden fees, all questions were answered in complete transparency. Bravo great job. Thanks again.
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RichardGreater Melbourne (Metropolitan), VIC
UNO have been fantastic!
The UNO team have been fantastic from the start. Right from the first assessment all the way to settlement. They help us with finance that other providers wouldn't. Amanda and Crystal were terrific, managing the loan applications, chasing up details and making sure everything was on track. I am very happy with the chosen provider - my expenses are down and borrowing power up! Great work and thank you both!
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Neale C.South East Queensland, QLD
Finally some real customer service!
I can honestly say that this has been the best financial customer service experience I have ever had.
Jason and Crystal rang back or emailed when thewy said thewy would.
They always responded to y calls and emails the same day.
They were super helpful in guiding us throughout the process of refinancing, and even suggested things that I had not considered that actually saved us more money.
The rate was much better than my original ANZ loans whom I had been with for many many years.
I cannot recommend highly enough the team from UNO!
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CLAUDIASydney, NSW
- 2 reviews
- 1 like
Jason Jehan (Uno, refinancing home loan) is a stand-out star - hope he gets my biz!
Shopping around banks/brokers to refinance my home loan - Jason Jehan (Uno broker) continues to be the most reliable, patient, persistent (in a good way, called back when he said he would or I'd ask him for more time or a reminder) and is the only broker so far who volunteered to negotiate a better rate with my current bank on my behalf - knowing if he did a good job (which he did), the only gain for him is potential future goodwill (which might equate to me calling him if I consider refinancing again). Well, here I am - giving him a glowing re...Read more
view and want to say a big thank you, too. I'm still weighing up my options, but the more I have - the more comfortable I'm feeling going with a broker like Jason who I know is working for my best interests always - plus Uno's policy to keep customers informed re any new red hot deals every month (or whatever interval that suits you) is GOLD - as opposed to my current bank who might have called me less than 5 times in 15 years. Go Uno - and JJ, it's not over yet - I still want you as my broker!
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AshCanberra 2600, ACT
- 8 reviews
- 8 likes
Great service
I took out a home loan earlier this year to buy my first property and it was in less than ideal conditions - the owners suddenly kicking me out of my rental meant that I was moving on buying at least six months to a year earlier than I had planned to and had a tight timeframe to settle, and having read a lot of horror stories about how hard it was after the royal commission I was totally spooked and worried I wouldn't get finance. I was also doing it on my own on a single income. Kash and Joanne were extremely helpful to someone who was a bit c...Read more
lueless about the process and quite a bit stressed, and reassured me so I felt confident to make an offer. I got a great rate, and there were no issues on the bank side with settlement or anything else, and I love my little home. Very happy with the outcome and would recommend Uno to others.Similar opinion? Write a review on ieatwords.com.au!
Reliable and Consistent
Great rate sourced for both our home and investment loan. Remonda, our contact, kept us in the loop throughout the entire process and settlement was completed without any issues. Overall we have been pleasantly surprised at how smooth the entire process actually was.
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Exellent
The rate was good. I really have no complains with the customer service, my support workers worked
hard to secure me a loan. My sincere gratitude to the entire team.
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Steph1618Richmond-Tweed, NSW
Excellent, easy and practical
I spoke with Tom regarding our existing homeloan. Service was excellent and the outcome was great- I was able to get a significant rate reduction from our loan which will save us thousands. Would definitely recommend.
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Kirsten RyanCentral Highlands and Goldfields, VIC
- Verified customer
Amazing customer service
Crystal Bowman has been my contact for home loan support and she has been outstanding. I am so grateful for how friendly and understand she was. She answered all my questions, was very prompt in her replies and helped me to understand the process. I also worked with Tony who helped me to set up my loan initially and regularly checked in to help with the process. I will be recommending UNO to all of my friends and family based on my experience with you- thank you!
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Michelle M.Greater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Just what I needed - each step of the way
They bent over backwards to make each step of the process as pain-free as possible. I'm now going to save $'000s off my home loan. Carol & Kushal were amazing - knowledged, patient, understanding & professional.
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L33thalGoulburn Valley, VIC
- Verified customer
What a difference UNO has made
I would like to provide my honest and genuine thoughts on our 100% positive experience with UNO Homeloans.
My awareness of UNO began with my regular check of my credit rating through one of the websites offering this service. One day, it mentioned refinancing options/offers, which was something I'd been thinking of for a while. I clicked the UNO link. One of the best decisions I've made. I received contact from Maria the same day. Maria is lovely and was understanding of our current situation, meaning we were in a fixed rate arrangement on o...Read more
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Review collected in partnership with Uno Home Loans
Good service
Very positive experience - the team was very responsive and proactive, which helped make the process smooth and stress free. Team was flexible when I had last minute requests and always accommodating.
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Sobin
- 2 reviews
You Never Disappoint with UNO
I have re financed my home loan through UNO. I have received expected valuation for my property and beyond expected interest rate!
The whole application process managed extremely professionally and settled this matter smoothly. I would like to mention communicating with my consultants were so easy. I have received immediate answers every time I contact via e mail.
UNO consultants were excellent.
Thanks Kym, Colleen,Annette & Jay.
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Re-Financing Home Loan Made Simple
Great Girl Gang (Maria, Kym, Colleen & Annette). Refinancing isn't as easy as you are led to believe & I was so grateful to the UNO Team who (a) help me find the best home loan (b) take me through each step in a friendly manner that made sense through all the legal & finance jargon (c) keeping me informed of exactly what was going on & expediting the who process with ease, calm & efficiency. So if you are thinking of refinancing, don't put it off. Just give UNO a call & you'll be glad you did :-) !!
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Amy B.Central West, NSW
- 2 reviews
- 1 like
- Verified customer
When local brokers wouldn't assist, Uno were life savers
We tried 2 local brokers, thinking keep money local and help local business, but neither maintained any contact with us.
So I phoned Uno after seeing their ad on tv. I had no real expectations, just wanted a better rate on our loans and a slightly better structure.
Uno were amazing!! Initially I spoke with Maria who listened to my wants and needs and was confident they could be achieved. Maria put me in touch with the broker Stephen who was knowledgeable and friendly. He set everything up how we wanted it and got us a great deal. Remonda h...Read more
andled all our forms and the settlement process, she went away for some time, but her colleagues stepped in to assist. Remonda would reply almost instantly and no question seemed to be a hassle to her. We settled today and the process has been beyond our wildest dreams. I would recommend Uno to anyone and everyone!!Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Perfect help for home loan!
Customer service was very good. Akin and Tiffany were extraordinary in doing their job and guiding me through this loan process. Financial guidance from Akin was excellent. Really helpful and thank both of them.
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Review collected in partnership with Uno Home Loans
Maddie R.Greater Melbourne (Outer), VIC
Thank you UNO! Excellent service.
As a first land buyer, I was refered to UNO via ibuildnew. Getting a loan wouldn't have been possible without the help from UNO, the team made the whole application process much easier, Kym and the team have kept my mother and I informed about the process whilst dealing with the paperwork. Kym liased with the lenders based on my situation and presented a detailed description of the fees. No hidden costs at all, highly recommend UNO to friends and family!
Many thanks to the wonderful service by Kym and the rest of the team Colleen, Annette and Maria.
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- Verified customer
A great way to refinance your home loan
They take all the hard work out of both finding the right home loan and then dealing with all the paperwork hen dealing with the bank. I don't think we would able to go ahead with our renovation if we didn't go trough UNO.
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Review collected in partnership with Uno Home Loans
WOW That was UNO easy !!
My refinancing through UNO could not have been made any easier, on my end without the hands on concern / follow upping of Crystal. The finder and the done dealer of a great rate Stephen and the intro to a great team Jason. Have already given ya’s a plug at work.
Cheers and many thanks.
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PerseveranceHobart, TAS
Perseverance Plus!
A Uno Expert, Sandra, called us, we shared our objectives and gave her our details. She knew what to do straight up, and within a few days got back to us with a realistic valuation for our land and a plan to get our construction loan.. Unfortunately, Plan A lender didnt work, but Sandra assured us she ' was in our corner' and would get our required finance, and did ! Our association was 2 months long, but there were no costs for us from UNO. If it wasn't for Sandra and then Crystal (the paperwork guru ) at UNO, the whole process although a tad stressful for us, would have taken much longer, if at all. Thank you UNO.
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Questions & Answers
sharonasked
so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
kind regard
No answers
Alex D.asked
Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?
1 answer
Vincent T.Uno Home Loans
Hi Alex
Thank you for your query, Please email Chris on [email protected] and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Many thanks
Vincent
Sunny M.asked
Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?
1 answer
Vincent T.Uno Home Loans
Hi Sunny
Thanks very much for your inquiry and apologies for the delay. Please email me at [email protected] and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris
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