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Reviews

4.8

257 reviews
5
(231)
4
(15)
3
(1)
2
(4)
1
(6)
  • Transparency
    4.9 (95)
  • Customer Service
    4.9 (97)
  • Loan TypeVariable Rate (70) · Fixed Rate (13) · Split (5)
  • Application Process
    4.8 (83)
  • Timeliness
    4.8 (83)
  • Loan used for
    • Refinancing (39)
    • First Home (21)
    • Investment Property (6)
    • Home Construction (5)
    • Second Home (3)
    • Renovation (2)
  • Loan Term26.216 years (37)
  • Online Tools
    4.7 (35)
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Dev

DevSydney Surrounds, NSW

guaranteed results

published

kash and Geeta from UNO team were amazing. The support and advice were spot on. no hidden fees, all questions were answered in complete transparency. Bravo great job. Thanks again.



Richard

RichardGreater Melbourne (Metropolitan), VIC

UNO have been fantastic!

published

The UNO team have been fantastic from the start. Right from the first assessment all the way to settlement. They help us with finance that other providers wouldn't. Amanda and Crystal were terrific, managing the loan applications, chasing up details and making sure everything was on track. I am very happy with the chosen provider - my expenses are down and borrowing power up! Great work and thank you both!

Neale C.

Neale C.South East Queensland, QLD

Finally some real customer service!

published

I can honestly say that this has been the best financial customer service experience I have ever had.
Jason and Crystal rang back or emailed when thewy said thewy would.
They always responded to y calls and emails the same day.
They were super helpful in guiding us throughout the process of refinancing, and even suggested things that I had not considered that actually saved us more money.
The rate was much better than my original ANZ loans whom I had been with for many many years.
I cannot recommend highly enough the team from UNO!

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CLAUDIA

CLAUDIASydney, NSW

  • 2 reviews
  • 1 like

Jason Jehan (Uno, refinancing home loan) is a stand-out star - hope he gets my biz!

published
Ash

AshCanberra 2600, ACT

  • 8 reviews
  • 8 likes

Great service

published

Reliable and Consistent

published

Great rate sourced for both our home and investment loan. Remonda, our contact, kept us in the loop throughout the entire process and settlement was completed without any issues. Overall we have been pleasantly surprised at how smooth the entire process actually was.

Exellent

published

The rate was good. I really have no complains with the customer service, my support workers worked
hard to secure me a loan. My sincere gratitude to the entire team.

Steph1618

Steph1618Richmond-Tweed, NSW

Excellent, easy and practical

published

I spoke with Tom regarding our existing homeloan. Service was excellent and the outcome was great- I was able to get a significant rate reduction from our loan which will save us thousands. Would definitely recommend.

Kirsten Ryan

Kirsten RyanCentral Highlands and Goldfields, VIC

  • Verified customer

Amazing customer service

published

Crystal Bowman has been my contact for home loan support and she has been outstanding. I am so grateful for how friendly and understand she was. She answered all my questions, was very prompt in her replies and helped me to understand the process. I also worked with Tony who helped me to set up my loan initially and regularly checked in to help with the process. I will be recommending UNO to all of my friends and family based on my experience with you- thank you!

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Michelle M.

Michelle M.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Just what I needed - each step of the way

published

They bent over backwards to make each step of the process as pain-free as possible. I'm now going to save $'000s off my home loan. Carol & Kushal were amazing - knowledged, patient, understanding & professional.

L33thal

L33thalGoulburn Valley, VIC

  • Verified customer

What a difference UNO has made

published

Review collected in partnership with Uno Home Loans

Good service

published

Very positive experience - the team was very responsive and proactive, which helped make the process smooth and stress free. Team was flexible when I had last minute requests and always accommodating.

Sobin

Sobin

  • 2 reviews

You Never Disappoint with UNO

published

I have re financed my home loan through UNO. I have received expected valuation for my property and beyond expected interest rate!
The whole application process managed extremely professionally and settled this matter smoothly. I would like to mention communicating with my consultants were so easy. I have received immediate answers every time I contact via e mail.
UNO consultants were excellent.
Thanks Kym, Colleen,Annette & Jay.

Re-Financing Home Loan Made Simple

published

Great Girl Gang (Maria, Kym, Colleen & Annette). Refinancing isn't as easy as you are led to believe & I was so grateful to the UNO Team who (a) help me find the best home loan (b) take me through each step in a friendly manner that made sense through all the legal & finance jargon (c) keeping me informed of exactly what was going on & expediting the who process with ease, calm & efficiency. So if you are thinking of refinancing, don't put it off. Just give UNO a call & you'll be glad you did :-) !!

Amy B.

Amy B.Central West, NSW

  • 2 reviews
  • 1 like
  • Verified customer

When local brokers wouldn't assist, Uno were life savers

published
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  • Verified customer

Perfect help for home loan!

published

Customer service was very good. Akin and Tiffany were extraordinary in doing their job and guiding me through this loan process. Financial guidance from Akin was excellent. Really helpful and thank both of them.

Review collected in partnership with Uno Home Loans

Maddie R.

Maddie R.Greater Melbourne (Outer), VIC

Thank you UNO! Excellent service.

published

As a first land buyer, I was refered to UNO via ibuildnew. Getting a loan wouldn't have been possible without the help from UNO, the team made the whole application process much easier, Kym and the team have kept my mother and I informed about the process whilst dealing with the paperwork. Kym liased with the lenders based on my situation and presented a detailed description of the fees. No hidden costs at all, highly recommend UNO to friends and family!

Many thanks to the wonderful service by Kym and the rest of the team Colleen, Annette and Maria.

  • Verified customer

A great way to refinance your home loan

published

They take all the hard work out of both finding the right home loan and then dealing with all the paperwork hen dealing with the bank. I don't think we would able to go ahead with our renovation if we didn't go trough UNO.

Review collected in partnership with Uno Home Loans

WOW That was UNO easy !!

published

My refinancing through UNO could not have been made any easier, on my end without the hands on concern / follow upping of Crystal. The finder and the done dealer of a great rate Stephen and the intro to a great team Jason. Have already given ya’s a plug at work.
Cheers and many thanks.

Perseverance

PerseveranceHobart, TAS

Perseverance Plus!

published

A Uno Expert, Sandra, called us, we shared our objectives and gave her our details. She knew what to do straight up, and within a few days got back to us with a realistic valuation for our land and a plan to get our construction loan.. Unfortunately, Plan A lender didnt work, but Sandra assured us she ' was in our corner' and would get our required finance, and did ! Our association was 2 months long, but there were no costs for us from UNO. If it wasn't for Sandra and then Crystal (the paperwork guru ) at UNO, the whole process although a tad stressful for us, would have taken much longer, if at all. Thank you UNO.

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Questions & Answers

sharon

sharonasked

so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
kind regard

No answers
Alex D.

Alex D.asked

Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?

1 answer
Uno Home Loans
Vincent T.Uno Home Loans

Hi Alex
Thank you for your query, Please email Chris on [email protected] and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Many thanks
Vincent

Sunny M.

Sunny M.asked

Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?

1 answer
Uno Home Loans
Vincent T.Uno Home Loans

Hi Sunny
Thanks very much for your inquiry and apologies for the delay. Please email me at [email protected] and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris

Get an answer from our members and Uno Home Loans representatives

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