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Reviews

4.1

94 reviews
5
(65)
4
(8)
3
(2)
2
(5)
1
(14)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (4)
  • Customer Service
    5.0 (5)
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Reviewer Photos & Videos

Low Gforce weak machine

published

Tried this machine and felt no exercise benefits cheap machine just like all the rest of them only giving a massage effect :(



1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Reformer + Long box - service like no other

published
1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Love BioChef High Performance Blende - & love great follow-up service from Vitality 4 Life

published

Vitality 4 Life online shop: Purchased the BioChef High Performance Blender"

I bought the BioChef High Performance Blender from the Vitality 4 Life online shop in 2015 and hardly used it that year. I did notice it was slightly loose but paid no attention to it - it was working fine. Mid 2016 started using it heaps and slowly the shaft got looser until by end of year was un-useable. I sent it back to Vitality 4 Life who then replaced the unit - over 18 months after purchase - the company followed through on their guarantee.

This is a great value blender sold by a great company and both are thoroughly recommended!!!!!!



1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Phil, thank you for your review! Glad to hear we were able to help you out to get you blending again. If you have any further queries please do not hesitate to get in contact on 1800 802 924. Kind regards, V4L

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  • Verified customer

Love my juicer!

published

After lots of research I ordered the latest model Oscar juicer last week and it arrived on my dorstep in less than 48 hours. Very impressed and pleased with the service. I've been using it since then and am super happy with it - great quality, very quiet, does a wonderful job of juicing greens and anything I've put in it so far - no clogging at all. Love the red on my kitchen bench. It's a pleasure to finally have a quaility machine. Looking forward to eperimenting with making 'icecream' with frozen fruit.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Review collected in partnership with Vitality 4 Life

Romana

RomanaPort Moresby PNG

Can't live without it

published

I have diabetes 1 and love that it can keep my circulation in check. I have always been of small build and exercised, but the vibrodisc does what nothing else can do in a very short period fo time - i've been using it for many years now and definately couldn't live without it

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Good, but breakdowns stop it being perfect

published

We purchased an older model Aquasana under bench filter years ago under the water4life program. Just as well actually, because we have had several breakages of the case or the caps. Vitality4life have been pretty good at replacing them - although on one occasion we had to wait several months until stock came in from overseas. Good filter, but be ready with a jug filter to use for a while if you get a breakage.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Not Happy.

published

I purchased one a couple of years ago when they were selling them on TVSN. Mine only lasted a short while after guarantee even though I only used it a couple of times. I rang TVSN to complain and they put me onto vitality. They didn't want to know me. I loved it for the short time it worked. I replaced it with another brand which I don't like as much but at least it works. When I bought mine I received some little yello cloths which I love and would love to buy more of.

3 comments
Vitality 4 Life
Vitality L.Vitality 4 Life
Bobbie
Bobbie
Vitality 4 Life
Vitality L.Vitality 4 Life

Excellant service

published

I purchased Little Yello. There was some issue and Vitality4Life replaced the unit. I received best customer service in my life time.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Gunvant, that's great to hear. We're glad we could provide such wonderful service to you. If you have any questions with regards to your unit in the future, please do not hesitate to get in touch. Kind regards, V4L

  • Verified customer

Don't stand by their product

published
2 comments
aleesha_m
aleesha_m

After posting on Facebook, have heard from the company and are currently in the process of actually getting my issue dealt with. Have been offered a new machine, so will update as necessary.

Vitality 4 Life
Vitality L.Vitality 4 Life
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shayne

shaynesydney

  • 3 reviews
  • 1 like

Excellent product and worth every cent

published

bought the Vibroslim for my wife she loves it as does my sister now she wants one too .. So I am buying one for her too !!! great company to deal with

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Shayne, thank you for your review! Glad to hear the whole family are enjoying using our VibroSlim machines. Please feel free to call us on 1800 802 924 if you have any queries regarding any of our products. Kind regards, V4L

  • Verified customer

No hassles

published

I received courteous, supportive and excellent service from your representative without any hassles.
The service was efficient and didn't take very long.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Zeezee, thanks so much for your 5 star review. We're very happy to hear that you had a such a positive experience with our customer service team. If you have any further queries, please do not hesitate to get in touch again. Kind regards, V4L

Review collected in partnership with Vitality 4 Life

Michael S

Michael S

  • 2 reviews

Good product and great service.

published

The product shipped quickly and was exactly what I was after. The customer service was very friendly and they were right on to it when I had a minor issue when I unpacked the equipment from being shipped.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life
josh4033

josh4033Sydney

  • Verified customer

Assisted me with my enquiry but I didn't end up buying the mycook

published
1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Review collected in partnership with Vitality 4 Life

  • Verified customer

This is perfect! I love it!

published

This is fantastic! The lovely customer service staff helped me picked the right equipment, and it turned up exactly on time!

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Sarah, great to hear our customer service team was able to help you pick the right product! Please feel free to get in touch if you need any assistance at all on 1800 802 924. Kind regards, V4L

Review collected in partnership with Vitality 4 Life

aussiewingnut

aussiewingnut

  • 4 reviews
  • 4 likes

Do not trust Vitality 4 Life

published

I bought a massage chair that failed after about 10 months so I rang Vitality 4 Life immediately, they checked it was still in warranty (which it was) and promised an electrician will be sent out to have a look. After many phone calls and 2 years of no action they now say the chair is out of warranty, will never buy another Vitality 4 Life product again and will recommend the same to everyone

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi aussiewingnut, we are sorry to hear that you have had a negative experience with your massage chair. Please feel free to call us on 1800 802 924 if you would like to discuss repairs to your machine further. Kind regards, V4L

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DEREK K

DEREK KSydney

  • 2 reviews
  • 1 like
  • Verified customer

Feeling the Difference

published

Great value at the price offered and very fast service. After trying and returning your oppositions product, I purchased from you. It is what I want and I know I am feeling better from the first use. I do feel your User Manual needs updating as it is very basic and has mistakes in it.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Derek, thank you for your review! We are happy to hear you are enjoying your new product, and we appreciate the constructive feedback as we are always working to improve our products and services. V4L

Bec M

Bec MNEWCASTLE

  • 2 reviews
  • 6 likes

Terrible after sales service, Do not expect any warranty claims to be honoured.

published

I have had the Oscar Neo for less than 2 years and just recently the Auger screw broke while the machine was in use. Vitality 4 Life customer service is absolutely disgraceful, basically blaming me for using the machine the wrong way (which I wasn't, I was puree'ing dates!!!) and telling me I need to pay for new parts! What is the point of a parts and labour warranty when this company won't honour it?

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Bec, we are sorry to hear that you have had issues with your Oscar Neo. We would be happy to look into this again further for you, please get in touch with us on 1800 802 924. Kind regards, V4L

Auger

published

I have waited nearly 3 months for the auger, when will you have some available, I have contacted Vitality 4 life several times and no one can tell me when the augers will be available. Very unsatisfactory service.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi there, we currently have the 'auger' part available for some of our juicers if you would like to give our Customer Service team a call on 1800 802 924, we would be happy to help. Kind regards, V4L

Peter M

Peter MSouth East Queensland, QLD

  • 9 reviews
  • 11 likes

Terrible customer service - faulty product

published

Coming up to two years ago I purchased a massage chair. At the start their service was great and even their support team would respond promptly. I have had a number of problems with the chair and they were prompt in organising for their technician to come out to service the product. However, over the past 6 months, that has all changed. The chair is in an unusable state and I have had the technician around on a number of occasions and till this date has been unsuccessful in repairing the chair. I have had very little response from the business over the past month or so. My advice would be to beware - they are fantastic when you purchase but if you need their assistance or support down the track, that's when problems would surface.

2 comments
Peter M
Peter M
Vitality 4 Life
Vitality L.Vitality 4 Life
Debbie

DebbieHobart, TAS

  • 3 reviews

Four months to receive replacement parts

published

It took 4 months to receive my order for replacement filters and in that time I received no communication or updates from the company unless I badgered them. I was promised a timeframe that then passes...many times.
It was annoying to have purchased expensive filters I then couldn't use while I waited for parts and particularly when there was no follow up from the company.

1 comment
Vitality 4 Life
Vitality L.Vitality 4 Life
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Questions & Answers

Rita D

Rita Dasked

I ordered aquqsana water filter 8/11/119 order number 100034306 and the taps leak
May I have replacement tap fittings as is faulty?
Name is Rita Di Noia
Address is [details removed]

3 answers
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Rita we are sorting this out for you now, warm Regards Bec V4L

Rita D
Rita D

It may need an old tap fitting
Thank you

Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Rita this has been sorted. Sending you some parts today. Regards Bec V4L

Bertha g.

Bertha g.asked

I need to buy tritan filter .I'am Houston Texas.What I do?.thanks

1 answer
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Bertha, could you kindly contact our USA customer support at [email protected] that way they can have your email address and contact you from there to sort you out a new filter. Warm Regards Vitality4life.

Vivekharin

Vivekharinasked

Hi. I am interested to buy the oil press machine. Could you please share a video of how the product works?

1 answer
Vitality 4 Life
Vitality L.Vitality 4 Life

Hi Vivekharin, so sorry about the delay. We will be filming a video very soon. If you have any questions regarding the oil press please contact us directly 1800 802 924 thanks Vitality4Life.

Get an answer from our members and Vitality 4 Life representatives

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