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Reviewer Photos & Videos
Excellent
Ordered at a busy time of year (just before Christmas) and was pleasantly surprised at how quickly the order arrived. Would order from Vitality 4 Life again. Many thanks to them.
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Excellent
Excellent product, great price and super fast delivery. Would recommend and buy from again.
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Excellent
Excellent customer service and speedy delivery would shop with this company again. Excellent customer service and speedy delivery would shop with this company again
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Favorite shop!
Vitality 4 life is one of my favorite online shop, your product are always have excellent quality and your prices is reasonable for the good! I always come back for more products!
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Excellent
Excellent service. Very happy with the Oscar900.
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graham
- 2 reviews
- 3 likes
Excellent
When starting out on a change in diet, juicing seemed the easiest option, choosing a juicer, not such an easy option. called the vitality office and was given a thorough questioning on why I was looking to buy a juicer and was directed towards the one that suited me the best, and now I love my Atlas Whole, it is perfect for what I need, thank you vitality...
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joLake Macquarie
- 7 reviews
- 3 likes
Excellent
Very helpful and informative, they really know their products
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Wonderful service
Wonderful service! Thank you so much!
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Very impressed
The set-up for on-line purchasing was both safe and very straightforward. We were also very impressed by the short delivery time and the protective packaging of the product ordered. It was better than any other we have seen. Congratulations to you for the quality of your service.
Lisa and Nick Carter
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Excellent service
I received excellent service first buy from this company and I cannot find anything at fault great customer service and fast delivery will be buying from this company again
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Geoff C******
- 4 reviews
- 15 likes
Do not even attempt to honour a product warranty
An expensive oscar neo da 1000 purchased from vitality4life has broken the processing screen on it's fourth use. They have a stock response to any warranty claim. They accuse you of abusing the product and deny warranty. Do not deal with this business. Go to a large department store that will honour warranties and entitlements under law such as a product be fit for use.
Fanstastic pre sales
No after sales support unless you want to buy another or a part at for big dollars
2 comments
What a load of BS. I did all that with photos as you requested and got a parroted 'not our problem' reply. I stand by my review and warning to others. Now just think about the sales you have lost b... Read more
ecause off your bad service, as you are now. I purchased a replacement screen elsewhere.Similar opinion? Write a review on ieatwords.com.au!
The JuicerMelbourne
Great Product - Dreadful Company (Vitality4Life)
The product is fine thus far, however the distributor Vitality4Life double charged me on my credit card. Completely unwilling to help and refused to refund the extra charge. Spoke to several people in the company and was essentially told to go away and let my bank sort it out. My bank were completely bemused and told me they'd never come across a company like this, who even after being presented with the evidence still refused to refund. My bank charged them back and I have my funds now. Appalling company - stay away from them. Buy the juicer from overseas or anywhere but not these clowns.
Product is well built and engineered.
Can see that you would need to replace the juice strainer / auger fairly regularly if you use it a lot.
1 comment
Vitality L.Vitality 4 Life
Hi There, We have only had one such instance of this situation and were advised by our bank that the payment was not duplicated by us and that it was an issue with the customers bank. Due to the priva... Read more
cy act we were unable to obtain details on your behalf with your bank so we required you to contact your bank direct to resolve. We also provided copies of our bank statement clearly showing no duplication had occurred and we had to no recharge from your financial institution and have not processed any form of refund as there was no duplication to charge against.Similar opinion? Write a review on ieatwords.com.au!
Cat_WillsEast Perth, 6004
Very helpful advice and great customer service
Called Vitalty 4 Life recently to ask them some questions about their juicers, I spoke with a very polite and informative lady who explained all about cold press juicing. I was very unsure about placing my order online through their website and it took a while for them to accept that I just wasn't happy offering my payment details via the internet and they took my order over the phone. received my product on time, with no hassles and I actually spoke to the same lady when I registered my warranty.
poilite, helpful, informative, answer all my questions
had to convince them I only wanted to purchase over the phone and not online
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mcalarySouth East Queensland, QLD
- 24 reviews
Impossible to get any information on inventory or shipping
I bought a product sold by Vitality4Life but advertised through a discount website. It was a massage chair and had to pay the full price immediately. A month after payment and a week after the stated shipment date I had not received the item. The discount website finally got back to me and could not tell me anything as it was to be shipped directly from the warehouse of Vitality4Life. I called Vitality4Life and was told they would check and call me back. They did not. Their system had no information on my order except that it was on the s...Read more
ystem as being placed. I called again several hours later and they could not tell me anything, including if they even had any inventory of this item. I am now in the unfortunate position of having to wait another two weeks to get a refund through the discount website. Poor communication, unreliable systems1 comment
Vitality L.Vitality 4 Life
Hi mcalary,
I am very sorry that you did not have an enjoyable experience with Vitality4Life. Thank you for providing this feedback, as it allows us to re-assess our customer-management protocols and... Read more
work on delivering you better, more reliable and speedier service.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rita Dasked
I ordered aquqsana water filter 8/11/119 order number 100034306 and the taps leak
May I have replacement tap fittings as is faulty?
Name is Rita Di Noia
Address is [details removed]
3 answers
Vitality L.Vitality 4 Life
Hi Rita we are sorting this out for you now, warm Regards Bec V4L
It may need an old tap fitting
Thank you
Vitality L.Vitality 4 Life
Hi Rita this has been sorted. Sending you some parts today. Regards Bec V4L
Bertha g.asked
I need to buy tritan filter .I'am Houston Texas.What I do?.thanks
1 answer
Vitality L.Vitality 4 Life
Hi Bertha, could you kindly contact our USA customer support at [email protected] that way they can have your email address and contact you from there to sort you out a new filter. Warm Regards Vitality4life.
Vivekharinasked
Hi. I am interested to buy the oil press machine. Could you please share a video of how the product works?
1 answer
Vitality L.Vitality 4 Life
Hi Vivekharin, so sorry about the delay. We will be filming a video very soon. If you have any questions regarding the oil press please contact us directly 1800 802 924 thanks Vitality4Life.
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Vitality L.Vitality 4 Life
Hi Geoff, Apologies for delayed response. We would love to hear from you so we can assist, feel free to email my directly via [email protected] or alternatively let us know best contact details and we would be happy to call you direct.