Weber Baby Q Q100 Questions & Answers (page 2 of 4)

Hi Katie, you can definitely purchase a new hose. Call us on 1300 301 290 and have your serial number handy and we can organise one for you. Thanks!

Hi Cav, I am assuming you've got an electronic ignition (with a lightning bolt on the button)?
If so, you just need to hold the button and turn it left (anti-clockwise) and the button should just pop off, revealing the battery behind it. Check that there isn't any corrosion inside the battery hole before placing the new one in.

Let us know if you have any further queries.

Hi Yoong, there isn't any difference to the barbecue, other than the Q1000 series are the updated versions of the Q100.

Hi Mr Ahshum, thanks for getting in touch.

It can mean either there is a bit of debris burning at the ignition point- ensure that this area is clear from food, fats or juices from previous cooks.
Or it can be that there isn't enough gas pressure to push the gas around the entire tube; is your gas cylinder full?

Let me know if you have any further questions.

Hi Chad,
all the hose/regulator/valve assembly are universal across the Q range. If you need any further information, please let us know.

Hi Tania, thanks for getting in touch. The cart suitable for your Baby Q would be this one https://www.weberbbq.com.au/weber-accessories/q-portable-bbq-cart/

Hi Matt, thanks for your question.

Can you please confirm which country you're in? The parts of the gas connections are different from country to country, so by using another countries gas fittings you're potentially creating a gas-related risk.

Regardless, we'd love to help. Can you please call us on 1300 301 290, and we'll organise some new parts for you.

Hi Henriette, thanks for getting in touch and we're sorry to hear you've been having issues with your Baby Q.

It's great that you've tried brushing your burner tube, and this is a typical quick-fix that tends to work most of the time. If it doesn't then we recommend removing the burner tube completely by taking off the screw securing it to the cook box and soaking it in hot, soapy water and then allowing it to air-dry before putting it back in. This should dissolve any blockages you've got within the tube.

We would also recommend cleaning around the ignition point as something may be sitting there any catching alight.

If you've got any further issues, please feel free to call us on 1300 301 290 and we'll gladly help.

Thanks again.

Hi Tiger, thanks for getting in touch.

No, in short, you can't. To do so would mean you have to damage the lid (by drilling a hole) and therefore voiding your warranty and potentially ruining your lid's ability to cook effectively.
Can I ask why you feel the need to do so? All of our recipes are done by setting rather than temperature, so you can follow along easily without a lid thermometer. If you really need to know the internal temperature of your barbecue, perhaps a Bluetooth thermometer or hand-held thermometer would be better suited. We have a range of thermometers on our website if you're interested.

Alternatively, you can purchase a premium lid with a thermometer from our head office on 1300 301 290. Thanks

Hi Rissa, thanks for getting in touch.

Ideally you would roast with both grills on, then the convection tray and trivet on top of that. This allows the convection style of cooking that the Q's are designed for to work properly, and you will get the best from your barbecue if you use it this way.

Using a half-hotplate can reduce the effectiveness of the heat and flavours circling around the food and creating the famous Weber flavor.

If you have any other questions, please let us know.

Hi Rob, thanks for getting in touch. We're run by the Australian representatives for Weber and cannot comment on altering your gas fittings as we are not across UK gas standards - definitely reach out to UK Weber via www.facebook.com/webergrillsuk or their website https://www.weber.com/GB/en/home/.

Good luck on your mission!

Hi Carol, thanks for getting in touch. When you say small flame, is the flame blue or orange? If it's small but blue and hot, then that is typically normal of the Q barbecues.

If it's small, weak and orange, you may have a blockage or a hose/regulator and valve issue - we can have a more in-depth conversation and talk you through the issue if you call us on 1300 301 290.

Thanks

Hi Tam, thanks for getting in touch. I would say that because you're using an enamel roasting dish, that would take a lot of heat from the barbecue to heat up, and would therefore not allow your barbecue to reach high temperatures.

When you're roasting, we recommend that you don't use a roasting tray, but rather a convection tray and trivet system, on which you place your meat ontop of the trivet directly, allowing the fats and juices to drain away. This video might be helpful to you: https://www.weberbbq.com.au/video/q-convection-trays/ - if you need any further help, please let us know.

Hi TOKO, thanks for your question. Can I ask what you mean by low? Is the flame small, but blue? Or a yellow/orange colour? If it's blue, then this is typical for it to have a small flame, but if it's orange/yellow, then there may be a blockage or an issue with your regulator. Try giving it a brush over with a wire brush to clear any debris (when the barbecue is off and cool), and see if this helps. Otherwise, we'll be glad to help.

We'll need some more details about your barbecue, along with your contact details. Can you please email us at [email protected] and we can go from there? Thanks TOKO

Hi Arno, we don't recommend that you use any gas bottle that is smaller than 4.5kgs for your Weber Q. Smaller canisters have not been tested or approved to use with our barbecues. Thanks for your question!

Hi Alison, thanks for your question. We can understand your concerns but reassure you that although gas must be respected as a dangerous material, it's a simple process once you get the hang of it.

Your gas bottle can be removed from your barbecue, providing that both the gas bottle itself and the barbecue are off at the time of doing so; it's a case of unscrewing the hose from the bottle connection.

If you have any other concerns, please call us on 1300 301 290 and we'll gladly help.

Hi Richard, thanks for your question. Can you please give us a call on 1300 301 290 and we will be able to organise a spare part for you. Thanks!

Hi, thanks for your question.
We recommend that you only use one breakfast plate or hot plate at once, leaving half of the grill open to promote airflow and even heat distribution. If you cover both sides of the Q cooking area, then you run the risk of a build up of gas, and you won't allow the flavours to circulate properly around the barbecue. Hope that helps.

Hi Jo, thanks for your question.

Unfortunately, the Q100 stand (Rolling Cart) is now obsolete and no longer sold, as this style of Weber Q was replaced in 2014 with the updated Q1000. Our best suggestion would be to keep an eye on the second-hand market or to find a suitable surface (noncombustible) to place the barbecue on. Your Q1000 cart will not fit the Q100; apologies for any inconvenience.

Hi Francesco,
We would recommend that you thoroughly clean the entire inside of the barbecue, and take out the burner tube so you can get rid of anything that could be catching around the ignition. Warm, soapy water should clean through all the grease or fats inside the cookbox, and ensure they're all dry before placing them back inside. If you're still having issues, please call us on 1300 301 290.