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Western Digital My Passport
WDBYFT0020B (2TB), WDBYFT0040B (4TB), WDBYNN0010B (1TB), WDBYFT0030B (3TB)
RatelSlangSouth East Queensland, QLD
- 5 reviews
So it died, after about 5 years
(The receipt to prove this is an authenticate review is on the corrupted drive)
Western Digital "My Passport" 512GB bought about 5 years ago to store some personal documents on, barely used (once a year at tax time to back up all my files). When I plug it in, light still flashes but windows won't recognise it anymore, can't access files in Explorer. It states "made in Thailand" on the back. I should have known better. Would rate it -1 if I could, I have now lost a lot of data which I should have been storing in the cloud so its my mistake. I hope these companies go under now that cloud providers prove to have a (long lasting) solution for data backups. Frustrated.
Purchased in April 2021 for A$100.00.
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Alex P.Greater Melbourne (Metropolitan), VIC
- 5 reviews
- My Passport
- Verified purchase
Nothing but hassles- does not work
Shows up on the western digital utilities but I can't access this. Difficult to access support for WD and was sent to sandisk, no idea what's going on.
Not happy with the price and quality, for this price I'd expect a lot more. Had many HD's with minimal problems here and there but nothing like this.
$300 for a faulty device which I've spent days backing up to. Never had such problems as I've had with this device. Use at your own peril.
Purchased in November 2021 at JB Hi-Fi for A$300.00.
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MamtaSydney, NSW
- 6 reviews
- My Passport WDBYFT0020B (2TB)
- Verified purchase
Great security features
This is compact and light weight. I chose white color which is great. It works perfectly and it is quite fast, especially if you use it with USB 3.0 port of laptop. There are 2 features of this external hard drive which I particularly liked. First, you can encrypt the disk with a password. So nobody else can see the contents of the drive or open any files. You need to enter the password to be able to access the contents of the drive. You can also set it up in such a way that it doesn't require password on your own laptop, but it requires ...Read more
password on other laptops. Second, this drive doesn't require any external power supply. So it is easy to carry anywhere. It also has software using which you can schedule automatic incremental backups, if you need.Purchased in June 2021 at Amazon for A$88.00.
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Find out how Western Digital My Passport compares to other Portable / External Hard Drives
Know better, choose better.
Michael B.Perth, WA
- 6 reviews
- 1 like
- My Passport WDBYFT0040B (4TB)
- Verified purchase
Works fine. USB is a bit slow - Drive has USB soldered on
Bought this drive to shuck for my mac. Turns out the USB is soldered onto the drive (instead of using a sata -> usb adapter). Really annoying - will not buy again.
Purchased in May 2021 at Officeworks for A$199.00.
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ShikhaSydney, NSW
- 4 reviews
Lightweight with 2 TB storage
Super light and easy to use backup device that comes in several fun colours. I chose dark blue. Its easy to carry with you and can attach it with a USB wire to your computer device. Has easy to use back up and security software and is compatible with Windows 10, 8.1 or 7. Wish it was wireless so it could connect to the computer via blue tooth but its value for money
Purchased in March 2021 at JB Hi-Fi Retail Stores for A$70.00.
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murcodSouth Australia
- 21 reviews
- 17 likes
Supplied software is a nightmare - won't work with Windows 10.
I bought this over a Seagate HDD due to WD also having an encryption option- so if it's stolen your data can't be accessed.
The nightmare began when I tried installing the supplied software- which is on the HDD itself or can be downloaded from WD website. There are three programs: WD Utilities, WD Security and WD Backup. WD Backup is the problem and it's the software that is used to set up the drive for doing automated backups.
I'm using Windows 10 and it's all up to date. WD Backup would either not complete the install or would begin run...Read more
ning but then fail to pickup the WD HDD as a target drive for backing up to (Windows Explorer picks it up fine, so it's not an issue with the drive not being detected by Windows.) Googling quickly showed this to be a common problem with the general "fix" (workaround) being to use WD Smartware as the alternative backup program. So I downloaded and installed it with no problems. I then tried setting it up for automated back ups and the same issue occurred- it also didn't pick up any WD hard drive to select as the back up drive! (The programs are locked to only work with WD hard drives.) I tried the help option in the software and it says it supports the My Passport HDD, but then Googled the issue and WD Help pages indicate the Smartware software doesn't support the My Passport HDD. I then found a suggestion to use the Acronis software supplied by WD (which is a locked down version of a full program- you need to pay to get a full working copy.) I quickly discovered the option to select certain folders to be backed up was locked out unless I paid for the full version..... I've logged a complaint with WD about the problem but don't hold much hope of getting a useful reply as plenty of other people have complained about the same problem on their help pages. I also ran through their full procedure for diagnosing and fixing Windows related problems (they link you to various Microsoft solution pages which run program to fix your Windows software), but there were no faults found.2 comments
It appears the problem is related to older PC's eg. that have been updated from Windows7 to 10. A brand new install on a new motherboard/ CPU and it works perfectly.
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loz100orange
- 13 reviews
Easy setup
Just as the guy from officeworks said plug it in and go. Only a few things to do for setup and it's all done. Very easy to use. Love the automatic backup. My laptop seems to run faster especially when logging onto the internet. Very inexpensive way to save important photos, documents - everything!!
Good price, weekly automatic backup
Nothing
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Questions & Answers
Aceasked
is it compatible with xbox one please?
No answers
Patrick C.asked
How to read my Word for Mac files and Adobe files and Excel for Mac files which I have backed up onto my WD My Passport (which I have modified to be Mac compatible), from my MacBook Air. Plssee the same question above but a much lengthier explanation
No answers
Patrick C.asked
Dear Folk,
I very recently purchased WD My Passport 4TB Hardrivw (Yellow colour). I have 3 older WD My Passport 4TB hard rives.
My problem.
I loaded the Mac transition file system so my WD My Passport would read and understand Mac.
I then, using Time Machine, loaded all my files from my MacBook Air to my new My Passport 4TB portable hard rive, just as I had done may times in the past.
During the transfer a popup occurred. It was to load NTFS for Mac. I did so, loading NTFS for Mac.
I completed the folders ad files transfer to my new WD My Passbook 4TB Yellow.
The problem. = I then identified several files and attempted to read them. They were Word for Mac, Adobe and Excel for Mac.
None of the files would open.
I have never seen this problem before.
Can you advise if I have done anything wrong?
PS. I know you can not work on files in WD MyPassport 4B but I did not know you could not open them.
I believe I have previously been able to open them.
Kind regards,
Patrick Crook
[email protected]
No answers
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murcod
I've since installed the WD Backup software on a new note book (also running Windows 10.) It actually works on this note book. WD support did try and help but I gave up as I wasn't interested in giving them remote access to the problem PC.