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Qantas Frequent Flyer, Altitude Rewards, Velocity Frequent Flyer1 question from our users
pedroasked
am using westpac altitude platinum credit card complimentary travel insurance going to usa and columbia in july 2016 have read all the fine print i think and on reading smartraveller they suggest you get in writing confirmation that you are covered etc ring westpac get put through to the phillipines and no they will not give it to you in writing same line as long as you met the conditions in the policy you are automatically covered any thought ????
2 answers
Wouldn't trust anything they say if they won't give it to you in writing. Go into a branch and ask there. If you still don't get a straight answer contact a Travel Insurance Specialist.
I used to have a Westpac Gold Card and a "Gold Overseas Travel Insurance" policy came with it. The "conditions of use" booklet had a table of benefits and this certainly provided all the relevant details you need. I would expect you could pick up a copy of the "conditions of use" booklet from your nearest Westpac branch. It may be called a "product disclosure statement" these days but if Westpac says its offering free travel insurance with your card then printed details of that insurance should be readily available.
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