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Reviews

4.7

80 reviews
5
(72)
4
(2)
3
(0)
2
(1)
1
(5)
  • Product Quality
    4.8 (64)
  • Return Claim MadeYes (0) · No (78)
  • Shipping
    4.9 (42)
  • Customer Service
    4.1 (18)
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Richard

RichardSouth East Queensland, QLD

  • 2 reviews

Best online experience ever

published

Bought an Induction cooktop on a Sunday afternoon. I was very sceptical when they said it would be delivered Monday lunchtime at 12.50. But it was ! With their own truck ! To Noosa !!
At the exact time. never before.



Tim

TimVictoria

  • 3 reviews

Top notch sales service only topped by awesome delivery service

published

Great prompt service

published

Was very happy with the complete process, ordering online was a breeze.I purchased a fridge and it was delivered the next day,delivery guys were amazing and very helpful,would highly recommend to anyone!



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Highly recommend Winning Appliances

published

Fantastic company to deal with. Goods arrived in a couple of days. Would highly recommend to all who want great service and products. I will always deal with this company for future purchases.

Lisa

Lisa

  • 2 reviews

Great service

published

I received great service from the start of the call, identification of the product all the way through to keeping me up to date on delivery. I was surprised by the next day delivery.

Antino

AntinoSydney, NSW

  • 8 reviews

efficient in communicating

published

beware when buying, one day the item you put in your cart is X amount, the next day its Y ammount, they will change the price depending on various factors automatically, so if you want to pay for petrol at $1.80 instead of $1.36 go ahead as an analigy, but great great service and phone skills, they eventually reduced the price to what i had clicked on the day before

Dung.T

Dung.TGreater Melbourne (Outer), VIC

  • 2 reviews

Awsome

published

Got a Franke sink and tap combo. Price was good and shipped to me next day. Happy customer! Thanks to Saul and team for this pleasant transaction. Highly recommend these guys.

Les S.

Les S.Sydney, NSW

Couldn't be happier.

published

Best price, delivery and installation on a new Samsung washing machine.
I will happily order from you again next time. Delivered as quickly as promised, installed and ready to go.

Phil W.

Phil W.South East Queensland, QLD

  • 2 reviews

Really Top Service

published

I rang through an order because I wanted to price match. They gave me great prices, and ordered in a product they don't normally sell. Delivery was on time.
A very professional customer oriented attitude, rare these days. Thank you.

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Two weeks past delivery date and still nothing!

published

Ordered fridge filter online, delivery was to be two weeks after order was placed. (A bit longer than expected but no real problem) A week before delivery I was advised the delivery would be moved back a few days which was also not a problem. This date came and went and I did not receive my filter. Emailed the store and got no response... emailed again a few days later and got a prompt reply from the store manager advising me they would be in contact the next day to sort it out. Then nothing. 2 weeks past the original delivery date and I have still heard nothing and still have no filter, very frustrating. Very poor all round service.

1 comment
Winning Appliances
Customer ExperienceWinning Appliances

Hi Tom. I'm sorry to hear about the poor communication you have received. Can you please send us an email to [email protected] with your invoice number and best contact details so we can look into this for you.

Melinda Nisbet

Melinda NisbetSydney, NSW

  • 2 reviews

Fantastic Service !

published

As a customer that frequently uses Winning Appliances again I received great service and great communication for delivery and installation every time we do business with you, you never disappoint.

ChrisR

ChrisRSydney, NSW

  • 4 reviews

Seamless

published

Product is exactly as anticipated. Delivery was on time and I was kept up to date on arrival on the day. Installation was not possible on the day so Winnings refunded the very reasonably installation cost but quoted on the reconfiguration required to ensure compliancy. Very happy with the outcome.

Eve

EveSydney, NSW

  • 2 reviews

The best online retailer Ive dealt with in a long time.

published

I recently ordered a hot/cold tap from Winning Appliances. Cheaper than all of the other vendors, super fast delivery with a 2 hour delivery window and excellent communication and updates.

Kim B.

Kim B.

  • 2 reviews

Promised a delivery date twice and failed both times

published
1 comment
Winning Appliances
Customer ExperienceWinning Appliances
Mak

MakGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Very professional service

published

Very happy with Winning Appliances. Best price and fantastic delivery and installation team with free delivery and removal of old appliance. Would recommend this company to anyone interested in good service and very competitive pricing.

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Nicole

NicoleSydney, NSW

Excellent service and ease of purchase.

published

Easy to navigate the online shopping system to find what I needed. Excellent fast delivery with friendly service. Quick installation of new product, taking away the old appliance. Will certainly use Winnings again!

Simon_M

Simon_MGreater Melbourne (Inner), VIC

Crooks - they take your money and don't deliver your goods. Nor will they return your calls

published

I ordered an electric blanket. My credit card was debited ($30 more than the RRP on a product with free delivery). I never received a transaction confirmation email. I have no customer reference. I have called their customer service number couldn't get through and requested a call back. It's never been received. I have emailed them and still heard nothing. My bank are chasing them to get my money back. There are other options out there. Use them!

1 comment
Winning Appliances
Customer ExperienceWinning Appliances

Hi Simon,
We're sorry to hear that this has happened, if you would like to send us an email to [email protected] with your contact details and your order number if you still had it, we'd be happy to look into this matter for you

Debbie Mowatt

Debbie Mowatt

  • 5 reviews

Can’t fault from order to delivery

published

I ordered a dryer online Monday afternoon. Delivery was Wednesday morning. This came from the Newcastle store. It was an easy, smooth process. Great communication from winning from sale to 2 texts regarding delivery time. The 2 delivery men were friendly and pleasant. New dryer in and old taken away. Winning beat any other stores prices by $84 plus free delivery! So happy with our experience

Scott5469

Scott5469Sydney Surrounds, NSW

  • 2 reviews

Did not deliver on date booked - refused to assist

published
1 comment
Winning Appliances
Customer ExperienceWinning Appliances
Mike W

Mike W

  • 2 reviews

Fantastic Service

published

We ordered a new fridge for our office. It was delivered within 24 hours, connected by the friendly delivery team, and our old fridge removed free of charge. The transaction was seamless, the communication clear, and we're so happy with our new product. Will definitely use Winning Appliances again.

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