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RichardSouth East Queensland, QLD
- 2 reviews
Best online experience ever
Bought an Induction cooktop on a Sunday afternoon. I was very sceptical when they said it would be delivered Monday lunchtime at 12.50. But it was ! With their own truck ! To Noosa !!
At the exact time. never before.
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TimVictoria
- 3 reviews
Top notch sales service only topped by awesome delivery service
Keen pricing on the web led us to consider buying our new fridge from Winning Appliances. Living in country Victoria, we’ve always been (often justifiably) pessimistic about delivery of appliances. Missed delivery windows, damaged goods, delays etc. all worried me. Well, I’m pleased to say Winning Appliances absolutely nailed the whole delivery service. I was advised in the morning of my pending delivery and given a more accurate window during the day. The final estimated delivery time saw the truck turn up less than 60 seconds behind estim...Read more
ates! The drivers took absolute care of the appliance and the house with no damage. All the packaging was removed and the whole service delivered with genuine customer satisfaction in mind. My faith in big box retailers offering a proper delivery service has been restored.Similar opinion? Write a review on ieatwords.com.au!
Great prompt service
Was very happy with the complete process, ordering online was a breeze.I purchased a fridge and it was delivered the next day,delivery guys were amazing and very helpful,would highly recommend to anyone!
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Highly recommend Winning Appliances
Fantastic company to deal with. Goods arrived in a couple of days. Would highly recommend to all who want great service and products. I will always deal with this company for future purchases.
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Lisa
- 2 reviews
Great service
I received great service from the start of the call, identification of the product all the way through to keeping me up to date on delivery. I was surprised by the next day delivery.
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AntinoSydney, NSW
- 8 reviews
efficient in communicating
beware when buying, one day the item you put in your cart is X amount, the next day its Y ammount, they will change the price depending on various factors automatically, so if you want to pay for petrol at $1.80 instead of $1.36 go ahead as an analigy, but great great service and phone skills, they eventually reduced the price to what i had clicked on the day before
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Dung.TGreater Melbourne (Outer), VIC
- 2 reviews
Awsome
Got a Franke sink and tap combo. Price was good and shipped to me next day. Happy customer! Thanks to Saul and team for this pleasant transaction. Highly recommend these guys.
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Les S.Sydney, NSW
Couldn't be happier.
Best price, delivery and installation on a new Samsung washing machine.
I will happily order from you again next time. Delivered as quickly as promised, installed and ready to go.
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Phil W.South East Queensland, QLD
- 2 reviews
Really Top Service
I rang through an order because I wanted to price match. They gave me great prices, and ordered in a product they don't normally sell. Delivery was on time.
A very professional customer oriented attitude, rare these days. Thank you.
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Two weeks past delivery date and still nothing!
Ordered fridge filter online, delivery was to be two weeks after order was placed. (A bit longer than expected but no real problem) A week before delivery I was advised the delivery would be moved back a few days which was also not a problem. This date came and went and I did not receive my filter. Emailed the store and got no response... emailed again a few days later and got a prompt reply from the store manager advising me they would be in contact the next day to sort it out. Then nothing. 2 weeks past the original delivery date and I have still heard nothing and still have no filter, very frustrating. Very poor all round service.
1 comment
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Melinda NisbetSydney, NSW
- 2 reviews
Fantastic Service !
As a customer that frequently uses Winning Appliances again I received great service and great communication for delivery and installation every time we do business with you, you never disappoint.
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ChrisRSydney, NSW
- 4 reviews
Seamless
Product is exactly as anticipated. Delivery was on time and I was kept up to date on arrival on the day. Installation was not possible on the day so Winnings refunded the very reasonably installation cost but quoted on the reconfiguration required to ensure compliancy. Very happy with the outcome.
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EveSydney, NSW
- 2 reviews
The best online retailer Ive dealt with in a long time.
I recently ordered a hot/cold tap from Winning Appliances. Cheaper than all of the other vendors, super fast delivery with a 2 hour delivery window and excellent communication and updates.
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Kim B.
- 2 reviews
Promised a delivery date twice and failed both times
I rang 5/10/2019 to see if a fridge was in stock the person I spoke to said he would check and get back to me Tuesday, Never received a call.
I rang back 10/10/2019 to see if it was in stock and I was assured it was with a sister company and if I ordered on line I would get an email say delivery for 11/11/2019 but to ignore this as he would ensure it was delivered 11/10/2019.
No text was received 11/10/2019 confirming delivery so I rang and was told there was as mix up and it had missed the truck but it would definitely delivered 12/10/2019. I...Read more
1 comment
Customer ExperienceWinning Appliances
Hi Kim,
We're really sorry to hear that you had this poor experience with us and that you were never contacted back . If you would like to send us an email with your invoice number and your contact ... Read more
details through to [email protected] so we can be in contact with you about this matter?Similar opinion? Write a review on ieatwords.com.au!
MakGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very professional service
Very happy with Winning Appliances. Best price and fantastic delivery and installation team with free delivery and removal of old appliance. Would recommend this company to anyone interested in good service and very competitive pricing.
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NicoleSydney, NSW
Excellent service and ease of purchase.
Easy to navigate the online shopping system to find what I needed. Excellent fast delivery with friendly service. Quick installation of new product, taking away the old appliance. Will certainly use Winnings again!
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Simon_MGreater Melbourne (Inner), VIC
Crooks - they take your money and don't deliver your goods. Nor will they return your calls
I ordered an electric blanket. My credit card was debited ($30 more than the RRP on a product with free delivery). I never received a transaction confirmation email. I have no customer reference. I have called their customer service number couldn't get through and requested a call back. It's never been received. I have emailed them and still heard nothing. My bank are chasing them to get my money back. There are other options out there. Use them!
1 comment
Customer ExperienceWinning Appliances
Hi Simon,
We're sorry to hear that this has happened, if you would like to send us an email to [email protected] with your contact details and your order number if you still had it, we'd be happy to look into this matter for you
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Debbie Mowatt
- 5 reviews
- Online store
- Verified customer
Can’t fault from order to delivery
I ordered a dryer online Monday afternoon. Delivery was Wednesday morning. This came from the Newcastle store. It was an easy, smooth process. Great communication from winning from sale to 2 texts regarding delivery time. The 2 delivery men were friendly and pleasant. New dryer in and old taken away. Winning beat any other stores prices by $84 plus free delivery! So happy with our experience
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Scott5469Sydney Surrounds, NSW
- 2 reviews
Did not deliver on date booked - refused to assist
We purchased items and fully paid for them, selecting a delivery date on their system. All looks pretty seamless and good at this point. We had lined up installers to arrive to install our new appliances for the day after delivery.
On the day of delivery we called in the morning to establish what time they were coming.
The agent said that no one was infact coming today, no one can deliver later in the day and that no deliveries were available the next day either. Basically, get in line again. We couldn't even pick the items up. Installers ...Read more
1 comment
Customer ExperienceWinning Appliances
Hi Scott,
I would like to investigate this situation. If you would please send your order details to [email protected] we would like to look into this for you. Should you have any furt... Read more
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Mike W
- 2 reviews
- Online store
- Verified customer
Fantastic Service
We ordered a new fridge for our office. It was delivered within 24 hours, connected by the friendly delivery team, and our old fridge removed free of charge. The transaction was seamless, the communication clear, and we're so happy with our new product. Will definitely use Winning Appliances again.
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Customer ExperienceWinning Appliances
Hi Tom. I'm sorry to hear about the poor communication you have received. Can you please send us an email to [email protected] with your invoice number and best contact details so we can look into this for you.