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Woolworths Comprehensive Travel Insurance is no longer operating/trading. See all Travel Insurance.
Comprehensive yet cost effective policy with a very easy and efficient claims process
I purchased the comprehensive policy for a recent trip to Bali, the premium was approx. $66 with a $100 excess. I ended up getting sick and needing to see a doctor....$430 later. I lodged the claim online while I was still away and the claim was processed and deposited within my bank account within 5 days. I wont hesitate choosing Woolworths travel insurance for my next trip.
- Insurance claim madeYes
I always take out domestic travel insurance when I travel and hire a car. My flight ended up being cancelled and I had to quickly buy another to get me back on track for my holiday. Lucky I had purchased comprehensive WW policy, so with all my documents sent through the claim was processed very quickly. WW were easy to deal with and completely professional, would easily purchase travel insurance from them again.
- Insurance claim madeYes
Woolworths paid my claim after TigerAir cancelled our flights from Melbourne to Sydney and left me stranded. We had to fly Qantas at massive expense ($800 each one way)
Claim was easy to submit using the claim form. It took about 10days between submitting the forms and getting the cash in my account.
My only critisisms are:
The emergency help line wasnt much help. They didnt offer to try and book new flights. Just told me to make my own way home and then put in a claim.
Well worth $55 for 3 days cover for a long weekend.
- Insurance claim madeYes
Hi Alan, thanks for sharing your review about our Travel Insurance cover. We're glad to hear we were able to assist you in reimbursing your expenses for your unexpected flight. We appreciate your sugg...
Read moreestions for our Emergency Help Line and will most definitely share your feedback with our Insurance Management Team for their consideration. Thank you.
We purchased our comprehensive Woolworths policy online because they were very competitive. While in Scotland, we had a death back home in Australia. Returned for the funeral and then resumed our trip. Two different claims, one for cancellation fees for the part of the trip we missed and one for unexpected costs in getting home and back to resume the trip were paid in full. Very happy with the email communication.
- Insurance claim madeYes
Hey Steve, thanks for sharing your positive feedback with us. Please accept our deepest condolences for your loss. We're very glad we were able to assist you with your claims while you were abroad and...
Read more able to get you back over to continue your trip. We hope you have a fantastic day ahead :)
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Lost my items on the trip and got my claim declined showing that items were left unattended in a pub
This is the biggest scam of this century. I lost my items in Thailand in a tuk tuk... and my claim got declined showing that the item were left unattended in a public place. Are you for real!!!!!
Who wants to go through all the hassle???
I am going to go to consumer affairs...
You guys need to be stopped....
Scammers...
- Insurance claim madeYes
Hi Jamil,
Please respond to our private message.
Thank you.
- 2 reviews
- 3 likes
Never Never Again buy or recommend Woolworths Travel Insurance, Poor call Center support, Slow resp
Very disappointed and regretting that I bought comprehensive travel via Woolworths websites for my husband trip to Hong Kong for visiting his unwell mother who is hospitalisation. Accidents happened that I sprained my ankle badly with fracture bone that emergent medial assistance via revert charge back to Sydney local number but directed to Call centre at Philippines.
This is only beginning of nightmare, took them three days and two visits of doctor's consultation ( mind you I can not walk for a long distance even with crutchers ) for the M...
- Insurance claim madeYes
Thank you for processing our comprehensive travel insurance claim so quick and no hassle. I am very impressed with your continued prompt and courteous service. Over all positive 5 star ***** experience.
- Insurance claim madeYes
Hi Mary, happy to hear you were happy with our prompt service and thank you for sharing your experience on this forum. Thanks
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Quick service, no complicated stuff.
Good choice for value.
Great coverage and customer service.
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Hi Rae, thanks for sharing your review of our Travel Insurance cover. We're sorry to hear you had fallen sick during your time in Bali. We're pleased to hear we had been able to promptly settle your c...
Read morelaim and have your reimbursement deposited within your bank account so promptly. Thanks again for choosing Woolworths Travel Insurance for your time abroad.