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88 questions from our users

connollypanels

connollypanelsasked

Twin Grill

Pork roast, how long per kilo?



1 answer
Graham Meyer
Graham Meyer

I have a roasting dish for the twin burner, it's an optional extra. Cooking time, go on line and buy a wireless cooking thermometer, select your meat and cooking preference and you'll have a perfect roast EVERY time, think about 1 1/2 hours but depends. I always take meat out of the fridge to let it get to room temperature before cooking.

bobcat

bobcatasked

Twin Grill LP Gas

How do I clean the internal body of the bbq? its aluminium cast and you should not use oven cleaner, what is good?

1 answer
Dot
Dot

Barbeques Galore were demoing cleaning one when we bought ours a while ago and they used a product called Barbie Sparkle by Bar-B-Chef. I finally got round to cleaning ours yesterday with it - so pretty greasy and Barbie Sparkle was brilliant. Non caustic - no gloves and I have sensitive skin!
And if you follow the instructions everything wipes off.
I did it outside over a drain but could have done it over a bucket like they did in the store.
I've now used it to clean some of the pots, etc. with baked on stuff and they have come up brilliantly too.
https://www.barbequesgalore.com.au/bar-b-chef-bbq-cleaning-spray-bcbs $12.95 a can.

cheza54

cheza54asked

Twin Grill LP Gas

can we cook 2 pieces of roast meat at the same time?



3 answers
Gompie
Gompie

Depends on the size of your piece of meat hey

crocky
crocky

Haha exactly Gompie. There's three sizes so buy the size you need. I would just like to be able to cook something at this stage.

Jason1986
Jason1986

You can cook two decent roasts (like 2 whole chickens) at the same time in a twin Ziggy. weber sales people like Gompie won't mention that, because most people won't buy a Weber q when there's a better roasting option available.

True Junior

True Juniorasked

Twin Grill LP Gas

Just bought a twin bbq. Can't figure out where the drip tray sits on the bbq. Any ideas pls?!



1 answer
paul
paul

Open the door and slide it in at the top.

Gruva

Gruvaasked

Twin Grill LP Gas

I usually use the side burner on my current BBQ but I'm not sure if I could use the Ziggy using a frying pan over the heat, distance between the jets and the plate seems to be quite far away. Can anyone assist me with this please.
Cheers

2 answers
paul
paul

It's ideally suited for a wok!

Gruva
Gruva

Thanx Paul. Now I'm really not sure. Lol.
There is a deal ATM at our local BBQ galore store with lots of extras but $1000 is still a lot of money. Will consider.
Thanx for the reply.

donna1962

donna1962asked

Twin Grill LP Gas

One of the jets isnt working properly they may be clogged. How do u clean them?

2 answers
steve g.
steve g.

remove grilling plates, use an old tooth brush,give all the gas holes a good scrub.

Bryan
Bryan

On the odd occasion I have used a tooth pick in a couple of the holes to clear particle/fat build up.

Johkar

Johkarasked

Twin Grill LP Gas

I have the small "Ziggy" and I am a Qualified Chef. All those people who have trouble keeping the thing below 200, have you actually measured the temperature with an independent thermometer?
I have cooked roasts in mine and believe the fitted thermometer is at least 75 degrees out. The time it takes to cook a 2kg piece of pork tells me that when it is reading 300 is is actually more like 200.
I do vove it in my caravan though.

4 answers

the trouble with the baBy Ziggy is you cannot bake bread and cakes. I wanted something to do that. have no problems with my roasting.

steve g.
steve g.

seen some master pieces cooked in camp ovens with no temp gauge.. the ziggy should have no probs either .every oven will be different.a pointy knife is a great way to tell how the meat is cooking. gauge or no gauge.

Johkar
Johkar

steve g. I too have cooked great meals in my ziggy. All I am saying is that I paid for a BBQ with a thermometer and that thermometer is 75 to 80 degrees out.

Keysborough18

Keysborough18asked

Twin Grill

We have recently had the problem of the Ziegler twin grill flames constantly going out when the hood is in the down position. It didn't happen when lid is open. Would there be a reason for this? Barbecue is less than six months and only used about a dozen times so not a case of overuse.

7 answers
matey 52
matey 52

Sorry, I have not had this problem with mine. Best advice is to contact the retailer where you made the purchase.

Tipene46
Tipene46

I have experienced the same problems although I have followed the written manufacturers instructions on lighting the barbeque. After contacting the retailer the gas manifold was replaced. The problem persisted and the retailer then replaced the whole unit. As the problem has not been resolved and I consider the issue of flame-outs to be an explosive and potentially dangerous safety issue I will be meeting with the retailer to seek a full refund.

Ajs
Ajs

Have you been able to solve this problem, as we recently purchased one and having the same issue.

Louise

Louiseasked

Twin Grill

Can I take the heating elements out of my 2 burner Ziggy to give the shell a good clean?

2 answers
matey 52
matey 52

Hi Louise,
Better to check the instruction book for this! I have not had to remove the burners from my Twin Grill unit. After using three times, I use a good quality Spray'n wipe on the base bowl then wipe off with warm soapy water. Better to clean often and not let the oil/ fat bake on!
Hope this helps.

steve g.
steve g.

yes they were built and put together so they can be pulled apart. remove lid, may I suggest truck wash /tooth brush.before you dismantle.good hose off.

BW

BWasked

Twin Grill

We have the two burner ziggy and brown and having issues getting the perfect eggs and bacon. Any tips? !!!

3 answers
matey 52
matey 52

Hi Bw,
I have a two burner Ziggy and also bought the additional grill plate.
I use the flat side of the grill plate for my bacon and eggs and just use the one burner under the plate on the high setting with the lid open.
Perfect results every time! I use the same plate for burgers, chicken wings, chops and any meats that have a fair bit of fat on them.

BW
BW

Hi matey 52, We have the same plate and it keeps sticking to the plate.... Eggs end up looking like scrambled eggs and more bacon is left on the hot plate.

Do you or anyone else have this problem.

BW
BW

Success with the eggs..... Used canola oil medium heat and perfect eggs with lid shut.

PeterandMarg

PeterandMargasked

Twin Grill

I cannot get my 3 burner Ziegler to automatically light... It's a real pain having to always use a match. Anyone have a suggestion in case I am doing something fundamentally wrong?
Also where can I get a user manual on line?

3 answers
steve g.
steve g.

these are a new model [3burner] they should be covered by warranty....give the gas time to come thru.then press igniter..not in a windy area..

matey 52
matey 52

Hi guys, mine lights first time every time! Check your user manual, push control knob in and turn to high burner position while holding in.
Flame thrower should ignite. If not contact your nearest dealer for a demo or warranty.

PeterandMarg
PeterandMarg

Thanks for that. I guess I am now learning the importance of keeping receipts !!!!!

Alannap10

Alannap10asked

Twin Grill

So I'm finding that cleaning the grills can be quite hard without scraping all the burnt bits off. I've tried the BBQ wipes and also washing it with the soft part of the sponge.. I feel like I need to use the scourer! Is it ok to use the scourer? Or scrape off the the bits that are stuck?? Also the inside I found after ribs Alot of crumbs were left which stick to the bottom is it ok the scrape that off aswell?

4 answers
Christoph
Christoph

I usually take my grill inside to the kitchen/laundry sink. It does take a bit of elbow grease, but its easier than cleaning inside the bbq. You can use some pretty abrasive scourers and alkaline cleaners I havent had a problem with the enamel coming off. Just oil it after cleaning before putting back in the bbq!

Rodney Haydock
Rodney Haydock

Have you thought about using the bbq cooking mats especially with ribs and marinated meats. About to buy the ziggy bbq (cant wait)so dont know how well they will go. Cheers

Alannap10
Alannap10

What are BBQ cooking mats?! And where do I get them??

Lewie01

Lewie01asked

Twin Grill

I have just purchased a twin burner natural gas ziggy only to find that the hose (1.2m) is too short to locate the BBQ under an outside wall light. Can anyone tell me from where/whom I can buy an extended hose 2/2.5m in length? I live in Sydney, Australia. Thank you.

2 answers
Christoph
Christoph

Not 100% sure, but you could give reese plumbing a call because from memory the bayonet fittings for inside hoses should be the same for outside hoses

The Chilli Chick
The Chilli Chick

We just bought one too and the hose was too short. Barbarques Galore sell them if you haven't already got one.

Treena Partridge

Treena Partridgeasked

Twin Grill

I have just bought a twin burner and must be missing something because I cant light it for the life of me and yes I have turned the lpg bottle on full and half turns Yes I have tried using a flame thrower etc to start ignition but I still cant get it to light help

2 answers
Christoph
Christoph

:/ could be a dud, id get bbqs galroe to swap it

PeterandMarg
PeterandMarg

I have the same problem and what a pain it is!!! Were you able to solve it. If so how?
Also where can I get an instruction manual on line

19511013

19511013asked

Twin Grill

I have the small Ziegler & Brown barbeque come oven, I can not keep the temperature below 300 degree`s
which is way to hot for roasting, anyone have any answers to fix this ?

3 answers
Sunshine76
Sunshine76

If you're roasting, always set up the BBQ to cook indirectly with burner to low. I always use a roasting rack to ensure the food is elevated and heat circulates both above and below the food and use a drip tray which also acts as a heat shield.

You should find that the combination of the tray and the food in the BBQ will drop the internal temperature. Also you could add water or stock to the drip tray, to further reduce the temperature.

jjbbq
jjbbq

We had the same problem. Had to keep opening the lid to cool it off. So we took it back, and the sales assistant showed us that if you pull the heat adjustment knob off, there is a screw behind it to adjhst the flame. Know we can cook on low or high.

Where is the screw can't find it

Janet

Janetasked

Twin Grill

I have cleaned my ziggy heaps. But on this day I wiped the front of the BBQ near the Knobs and the paint came off and has left it streaks on it? I did not use anything different from any other time. We brought this on the 24/08/2014. It is only 12 months old, you would think that it would do this? What can be done about this?

1 answer
Harpo
Harpo

This shouldn't happen! The Ziggy appears to be made of cast aluminium with a baked enamel coating. Something is defective for the paint to streak unless you have used some corrosive cleaning compound inadvertently on the shiny surface. I use an oven/bbq cleaner on mine but take care to only apply it to the innards and not get any on the painted surfaces. As your BBQ is only a few months old I'd hot foot it to BBQs Galore and demand they fix or replace under warranty. A few months back the temp gauge on my ziggy cracked and BBQs Galore replaced it for me immediately, so they know how to give good service. As the ziggy is their own product they would be worried about this sort of defect appearing out of the blue. I'd also refer them to the reviews published on this site - good businesses like to keep a good reutation. Good luck.

Dave Russell

Dave Russellasked

Twin Grill

After heating our Z&B to cook a piece of pork, and after crisping at a high temp, we could not get the temp below 200c with one burner on low? We had to wedge the lid open 100mm to get the temp to drop to 160c and cooked in this condition for about 90 minutes. Surely the BQ should operate below200c without having to wedge the lid open. Anyone had this problem?

1 answer
Marto
Marto

Hi, I've not tried to cook at that specific temperature, but I would try half closing the valve to the gas bottle to see if that can reduce the gas flow to the burners.

Helen

Helenasked

Twin Grill

Does any of the BBQ Galore Stores do a discount price if buying bbq trolly hot plate cover & pizza block?

2 answers
Greyman
Greyman

The store I purchased mine from gave me a discount which equated to a free hot plate. I bought the trolley and cover with the bbq. Askand you shall receive.

Bryan
Bryan

I got a free BBQ plate plus a couple of free gas refills. You have to ask the question.

Leon Mckenzie

Leon Mckenzieasked

Twin Grill

Just bought the Ziggy left burner sounds like there is air rushing in, the flame stops working on 1/4 of the burner, after the BBQ warms up. What causes this?

1 answer
Greyman
Greyman

No idea mate. Contact bbq galore for advice. Mine is still going strong.

Dale

Daleasked

Twin Grill

Two small link chains came with bbq where are they attached to grill and are they necessary?

3 answers
pauly
pauly

As far as I'm aware, the chain links are to attach the gas cylinder to the bbq. In my opinion this is totally unnecessary & I have never seen this before. My bbq is running on natural gas so I just threw them in the bin.

Bryan
Bryan

The one chain is supposed to prevent gas hose from being stretched but as Pauly mentioned...totally unnecessary. The other small chain was included because of some obscure legislation requiring a plan (b) lighting device. I put mine in bin.
Bryan

Johnny
Johnny

The chain is there to secure the gas bottle to the trolley and is actually required to be used by the Australian Gas Association laws and if you claim any warranty issues they have a right to void your warranty if not being used.

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