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Reviews

1.9

70 reviews
5
(4)
4
(4)
3
(10)
2
(15)
1
(37)
  • Build Quality
    1.6 (11)
  • Value for Money
    1.1 (12)
  • Ease of Use
    1.2 (10)
  • Cleaning & Maintenance
    1.3 (11)
  • Pool Size
  • Noise Level
    2.8 (11)
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Juny

JunySouth East Queensland, QLD

  • 6 reviews

Zodiac T3 pool cleaner

published

We purchased the Zodiac T3 pool cleaner in May 2018. Now, we have only used it for less than a year and the diaphragm has broken. Since we got it, we have started to take its nightmare every day. It doesn't surround the pool, it's very low power, and it stops so often doesn't matter how you change the power choice anyway. Now our swimming pool has grown up a lot of green algae. It has brought us so much trouble. We do not recommend anyone to purchase this item at any price.



Date PurchasedMay 2018
Mike

MikeBrisbane

Diaphragm splits every 3 months

published

Cleaner works well until the diaphragm splits...just below the yellow reinforced section. If sounds like a common problem, costs
Almost $40 to replace each time. My recommendation is to go with a different cleaner as we have spent over $150 in the past 18 months replacing this poorly designed product. I would love it if zodiac could replace my cleaner with a different model of provide me with an alternative diaphragm that will rectify this reoccurring issue.

Date PurchasedApr 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Mike. Your Cleaner has a 2 year Warranty. Please call us on 1300 763 021 to discuss your issues. Thanks.

Teco

TecoNew South Wales

Twist and Lock Zodiac T3 Barracuda Pool Hoses

published

The twist and lock hoses that come with Zodiac T3 cleaner appear to be of very poor quality and do not meet Australian conditions as the hoses have only lasted 2 years and now are all disintegrating and need replacement.. They are very expensive to replace with prices for 10 x 1 metre ~ $150 +/-.
If I had found previous reviews of these hoses I would not have bought the Zodiac T3 pool cleaner.
These hoses are proprietary and you are stuck with using them unless you cut your costs and get a no name cleaner that uses standard hoses.
Beware of these hoses unless you want to pay through the nose to replace them every 2 years.

Date PurchasedOct 2016
6 comments
Zodiac
Customer C.Zodiac

HI Teco. Thank you for your review, We are sorry to hear that you have had these issues. Your Cleaner would be in warranty (2 year warranty). May I ask if you have spoken with our Customer Care team? Thanks.

Teco
Teco
Zodiac
Customer C.Zodiac

Hi Teco, Can you please inbox me your email address? Thanks.



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jakiep

jakiepdelaneys creek

diaphragm #6

published

diaphragm splits every couple of months, even with the spring on the head at the lowest suction setting would be good if the diaphragm lasted, it gets stuck in the corners too but when new the suction is good probably cheaper to just buy a generic one from bunnings instead of always replacing parts

Date PurchasedJun 2016
2 comments
Zodiac
Customer C.Zodiac
jakiep
jakiep

funny you should say but the new one just broke as well! i have a plate on and yes i have checked the suction level the diaphragm splits in the same place every time

Very good, issue is with the diaphragm, replaced three diaphragm in two years

published

Cleans leaves from the pool no issues, overall happy, but needs better diaphragm, given this is where the cleaner has to work the hardest, does not get in the way when swimming, leaves pool lovely and clean when in use, shouldn’t have to replace the diaphragm on a regular basis though

Date PurchasedAug 2016
1 comment
Zodiac
Customer C.Zodiac

Hi Graham, Thank you for your review. We have taken your Feedback onboard also. Happy Swimming!

Jonny bravo

Jonny bravoPerth

  • 8 reviews
  • 16 likes

One major problem

published

This cleaner is fine in our concrete pool, goes everywhere, up walls, along stairs etc. The only issue is with the diaphragm design. The yellow T section is fuse moulded into different material leaving a much too thin join. Being that this is the hardest working part,it fatigues at the bottom of the T and ruptures. This is the weakest link and severely lowers the working life.
12months in and I’m on to my second diaphragm. The old design lasted a lot longer.

Date PurchasedSep 2017
7 comments
Zodiac
Customer C.Zodiac

Hi Jonny. Sorry to hear of your issues. May I ask what suction level you are running your Cleaner?

Jonny bravo
Jonny bravo

As per OEM recommendation.

Zodiac
Customer C.Zodiac

Can you please provide the actual reading as per the Pool Pulse?

Mick

MickHunter Region, NSW

  • 2 reviews
  • 8 likes

T3 is rubbish

published

I have had this unit for about 15 months, it gets stuck in corners regularly I have replaced the diaphragm 4 times I've just ordered 2 more. At this rate its costing more than a complete set up!. There is no branches or leaves going in the pool, surely there must be something Zodiac can do to improve the unit?

Date PurchasedJul 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Mick. Sorry to hear of these issues. May I ask if you have contacted our Customer Care team?

Jomann16

Jomann16South East Queensland, QLD

  • 53 reviews

I should have read the reviews before buying this...

published
Date PurchasedJul 2018
3 comments
Zodiac
Customer C.Zodiac

Hi there. Sorry to hear you are having issues. May I ask if you have called our Customer Care team for help?

Jomann16
Jomann16
Zodiac
Customer C.Zodiac

Hi, Thank you, we will pass on your Feedback. However, we would still be happy to speak to you and see if there any adjustments we can suggest to get you up and running. Please let me know if you would like to accept this offer, Thanks.

Another unhappy customer

published

I agree with all the other poor reviews of this product.
We've had our for about 2 years now but this cleaner has driven me crazy from day one.
I have to clean it out every day as the smallest leaf stops it working.
The hoses also tangle continuously and need to need to be straightened everyday as well.
We are on about our sixth diaphragm too.

Date PurchasedSep 2016
1 comment
Zodiac
Customer C.Zodiac

Hi Tina. Sorry to hear that you have had these issues. May I ask if you have spoken to our Customer Care team? Thanks.

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T3 Diaphragms suck

published

This product is rubbish. I've had to replace the diaphragm so many times since I bought it, I've lost count. Surely Zodiac can see this as a major design fault, with so many complaints. If it was a vehicle there'd be a recall to replace the part. Myself and others will be taking their business away from Zodiac as I believe the newer models also contain the same diaphragm.

Date PurchasedJan 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Adam, Thank you for your feedback. There are many factors that contribute to the diaphragms needing to be replaced, if you would like to discuss this, please call us on 1300 763 021 or send a DM and we can call you. Thanks.

Paul.A

Paul.A

  • 2 reviews
  • 4 likes

Eats diaphragms non stop.

published

Good cleaner when it is working but you only have to look at it the wrong way and the diaphragm busts open.... considering a single diaphragm is about one fifth (1/5) the price of an ebay cleaner kit (which includes hoses and spare diaphragms) why would you buy this heap of crap?

Date PurchasedJun 2014
1 comment
Zodiac
Customer C.Zodiac

Hi Paul. May I ask if you have spoken with our Customer Care team or would be interested in discussing this issue? Thanks.

richard

richardcoffs harbour

R3 zodiac

published

i actually won an R3 from a poolwerx competition today, i had been eyeing one of these off for a year or two when going in to get my water tested and was over the moon when i got the call saying i won one, took it home, set it all up had the suction set at the 21/2 as stated in the brochure, and it works for a while and then stops, then gets stuck in the same position in a corner of the pool and found myself today constantly going out to see if it was still working or stuck in a corner, i ended up just dismantling it and tomorrow i will put it back in the box and sell it on buy swap sell, lucky i didn't spend the money on it because i would have been really disappointed.
would not recommend at all

Date PurchasedApr 2018
4 comments
Zodiac
Customer C.Zodiac
Zodiac
Customer C.Zodiac

I have sent a PM to request for details, Looking forward to hearing from you.

richard
richard

that's fine, no need I sold it on the weekend on buy swap and sell, thanks anyway

Disappointed compared to the G3 zodiac

published

Having used the G3 previously I was very disappointed because the T3 keeps getting stuck with gum nuts n any small debris. I belief it’s the design of the diaphragm because it’s got ridget sides and it makes it difficult to let debris through. With the cost of replacement I have no choice but to cover my pool with the blanket. Hope zodiac can help me solve my problem.

Date PurchasedJan 2018
1 comment
Zodiac
Customer C.Zodiac

Hi Ran, Thank you for contacting Zodiac group Australia. We are sorry to hear about the issue you are experiencing, however, as per our website, the T3 cleaner is not suitable for large debris like twigs, gum nuts, eucalyptus leaves, Thanks.

Cowboyfan

CowboyfanCentral Queensland, QLD

  • 7 reviews

Average cleaner

published

I have found this product to really have a mind of its own, there are days when it just purrs away and does it’s job quite well, the next I have to shake and bump the cleaner every few minutes to get it to start pulsing again, The suction is always around the recommended 2.5 to 3. There are times when it will just sit there doing nothing then the next moment I look up it’s working fine. It has used about 3 diaphragms in the last 4 years, not cheap at around $35 although it is a relatively easy job to replace. The cleaner when it works does a good job even climbing the walls although it can be stuck in corners occasionally. Would I recommend it to family, not sure. It works more than it doesn’t but can be a frustrating tool at times.

Date PurchasedJan 2014
Bob

BobPembroke Pines

People seem to complain about how long the diphram lasts.

published

I am a 2 pool owner and own 2 barracudas, one for each pool. Yes the diaphragm does not last for 2 years, so order one online for less than $10 and get over it. Yes you can spend 45 or more at a pool store......I order 3 online so I have a few spares. 2 pools and 2 barracudas. I couldn't be happier. I have had one of my 'Cudas since 20o1 and the other I got for the second pool in 2012.

Date PurchasedJan 2001
1 comment
Zodiac
Customer C.Zodiac

Hi Bob, Thank you for your 5 star review! So good to hear that your T5 Cleaner is doing such a great job, Happy Swimming!

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Tbird

TbirdSouth East Queensland, QLD

  • 2 reviews

Diaphragm is very bad

published

Replaced my old cleaner of 6 years with T3 and was initially happy with its performance but then like everyone else,the diaphragm failed. I was told to check the suction and it was correct at 2.5. Since then I've had to replace the diaphragm two more times and to top it off two of the hose segments have split-a very expensive exercise.I don't think this is good enough for a product that is only 18 months old.

Date PurchasedApr 2016
4 comments
Zodiac
Customer C.Zodiac

Hi Tbird. May I confirm if you have spoken to our Customer Care team in regards to this? We would be happy to help.

Tbird
Tbird

Hi
I did contact them when the first one failed at about 9 months and it was replaced. 9 months on and it has failed again. I didn’t contact this time as it was out of original warranty

Tbird
Tbird

In regards to the diaphragm

published

The system itself works fine but the diaphragms split/tear often. Anywhere between 3-6 months the unit stops and it is ALWAYS the diaphragm. It always splits in the same place too. Weak walls I think. Should improve the quality of the diaphragm. I can see having to replace periodically but not on a routine basis. We have also had to replace the wheel deflector, washers, etc but in 4 years I estimate we have replaced the diaphragm at least 10 times. About to look at a different cleaner. It starts to add up

Date PurchasedAug 2013
1 comment
Zodiac
Customer C.Zodiac

Hi, Thanks for your Feedback and your review.

.Zodiac T3 diaphram

published

Bought it in July and have had to replace the diaphram twice. The first time it took 4 weeks to get a replacement finally Club Piscine Joliette took one out of the floor model now it it is cracked again. Must be a defect in the diaphrams as there are so many reviews about it.

Date PurchasedJul 2017
1 comment
Zodiac
Customer C.Zodiac

Hi Gary, Thank you for your Feedback. Can you please confirm where you are located? Thanks!

Jen

JenSouth East Queensland, QLD

  • 5 reviews

Works wonderfully well for a while

published

I replaced an old model with the T3 and was very happy for a while, but it has cost hundreds in parts replacement each year. While the unit looks like only a couple of parts, there are many and all have to be periodically replaced. It is constantly falling to pieces in the deep end of my pool, no matter how hard I (or my pool shop) try to screw it together. It cleans well when it is working, but the bits do not stay together. Sorry but this model is a lemon. Other family members have different cleaners without having to constantly replace bits.

Date PurchasedJun 2013
1 comment
Zodiac
Customer C.Zodiac

Hi Jen, Sorry to hear you have had issues with the Cleaner. If you do require help, please call us on 1300 763 021. I have also recorded your feedback and will pass this on for you. Thanks.

reg

regBrisbane

  • 2 reviews
  • 5 likes

WARNING: PURCHASING THIS PRODUCT WIIL END IN TEARS, FRUSTRATION AND STRESS.

published
Date PurchasedJan 2017
1 comment
Zodiac
Customer C.Zodiac
Page 2 of 4
See all Zodiac T3 Suction reviews

Questions & Answers

Mark H.

Mark H.asked

Has genuine zodiac t3 diaphram got 12 months warranty?

No answers
Lynette W.

Lynette W.asked

Our zodiac t3 keeps breaking diaphragms . It is two years old so no warrantee. Our local pool shop have replaced 3, Two for free but will not replace any more . If it is a suction issue how can you lower the suction beyond the lowest position ?

3 answers
Greg
Greg

No problems with diaphragms. Earlier issues now resolved and now operating fine.

Steve R.
Steve R.

I have replaced mine about 6 times. They are the worst designed units.

Steve R.
Steve R.

And just like that another one broke on my cleaner. It lasted about 6 weeks. What a joke.

Mark R

Mark Rasked

I just bought a Zodiac T3 and the hose is sucking air so that the cartridge filter is not filtering. Had almost cleared the green issue in the pool and went to clean the bottom . When I got home from work the stuff was in suspension in the water again. Is there a way to seal the joints?

No answers

Get an answer from our members and Zodiac representatives

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