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Zookal Questions & Answers
5 questions from our users
unknownasked
if I would order a book today by speed post how many days it would take and how to apply for speed post option. can u please respond to my question ASAP
2 answers
To my understanding, if you place an order with Zookal before 2pm on a business day, and the item ordered is in stock, and you paid for express delivery of your order, Zookal guarantees the order will be delivered to you by the next business day from the time it dispatches from their warehouse.
However, Zookal has advised that Australia Post does not deliver to all postcodes via it's Express Network - check if they do at this link - https://auspost.com.au/parcels-mail/sending-in-australia/delivery-areas-within-australia.
Zookal S.Zookal
Hi there,
As Daniel has said, express postage is 1 business day to VIC/NSW/QLD, however some post codes within these states are out of the express network via AusPost so it could take a little longer to reach you if you are within those areas.
Please don't hesitate to contact us at [email protected] if you need further information!
Hildaasked
Hi there!
It is still available the book:
"Business and Corporate Law" by Fitzpatrick?
and when it would be delivered?
1 answer
Zookal S.Zookal
Hi Hilda,
Thanks for your enquiry. We are able to help you resolve this issue, if you would like to email us at [email protected] with your order number we will look into this.
-Julia from Zookal
Suy Sasked
What will my book come to me?
1 answer
Zookal S.Zookal
Hi Suy,
Thanks for your enquiry. We are able to help you resolve this issue, if you would like to email us at [email protected] with your order number we will look into this.
-Julia from Zookal
Agnes Liasked
I have ordered an uni book 2 weeks before but I still didn't receive by shipping, anyone how can I track it without sign up in Zookal?
1 answer
Zookal S.Zookal
Hi Agnes,
Thanks for your enquiry. We are able to help you resolve this issue, if you would like to email us at [email protected] with your order number we will look into this.
-Jody from Zookal
Timasked
I have recently purchased a book, however I have ordered it too the wrong address. Has anyone else experienced this, were they helpful?
1 answer
Zookal S.Zookal
Hi Tim,
Thanks for your question. We are able to help you resolve this issue, if you would like to email us at [email protected] with your order number, we can arrange for your textbook to be shipped to the correct address.
- Tracey from Zookal
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