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RebeccaSydney, NSW
- 4 reviews
- 2 likes
- Domestic Travel Insurance
- Verified customer
Straightforward great coverage
I used 1cover for domestic insurance, as it covers my whole holiday and rental car excess. It is cost effective and provides great coverage on all the things you might not even consider when travelling within Australia.
I have used 1cover for both domestic and international and cannot fault them (although I haven’t made a claim).
1cover also keep in contact with you the whole time, which I love. Especially if your extending your stay.
I will keep going back to use 1cover, thanks :)
1 comment
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Good peace of mind for car hire and mobile phone insurance while travelling
I think cover is always really good value, I’ve never actually had to claim on my travel insurance but I do feel more relaxed having it. Actually makes my holiday experience far more relaxing as at worst I’m going to pay $200 for the excess if things go really wrong. Ie accidentally crash car or loose mobile device.
1 comment
Customer Service R.1Cover
Hi Ben,
It's great to hear our policies helped provide you with peace of mind while on your trip. It's fantastic to know our customers can relax because of their cover.
We hope you had a great time o... Read more
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
ShazSydney, NSW
- Domestic Travel Insurance
- Verified customer
Peace of Mind Cover
My mother and I recently travelled to Tasmania on a Cruise, it was great to know we had cover if air lifted from our Ship unexpectedly. I didnt relise that although I was only traveling to Tasmania Australia that my health insurance wouldn't cover this. Thank you 1 Cover
1 comment
Customer Service R.1Cover
Hi Shaz, It's great to hear our policies helped provide you with peace of mind while on your trip. It's fantastic to know our customers can relax because of their cover.
We hope you had a great time ... Read more
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Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
Know better, choose better.
- Domestic Travel Insurance
- Verified customer
Perfect car hire excess solution!
Great cover for a fraction of the cost of car hire companies excess reduction! And I was covered for normal travel insurance on top!! It's a no brainer. Super easy quote and online purchase. Highly recommended.
1 comment
Customer Service R.1Cover
Hi Kevin, Rental Vehicle Excess cover is certainly a popular part of our travel insurance, it saves you a good chunk of $$ where you'd usually be paying high daily fees to remove or reduce rental exce... Read more
ss through your hire company or pay out of pocket yourself for the full excess amount in the event of a claim. Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it! Sophie@1CoverSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
Craig MerwoodBrisbane
- Domestic Travel Insurance
- Verified customer
The Only Travel Insurance I Will Buy
I keep buying this travel insurance because I know if I need to make a claim I have no doubt that I will be paid out. THAT IS PIECE OF MIND. That is why I have used this company more than 10 times. I have made 2 claims and been paid out fast on both of them. Love this product.
1 comment
Customer Service R.1Cover
Hi Craig, Thank you for your continued support and for the confidence that you have placed in us, we appreciate your trust and loyalty.
It's great to know that our policies helped provide you peace o... Read more
Similar opinion? Write a review on ieatwords.com.au!
Gary SPerth
- Domestic Travel Insurance
- Verified customer
Terrible service! Trying to make excuses to delay the payout
I am claiming for some lost items but they are making excuses and not willing to contact the Australian Federal Police to obtain the report relating to my claim.
I tried to obtain the report myself but Police say the insurance company has to do it on my behalf.
I asked to speak to a manger at 1 cover but non was in the office and no call back ever took place.
Got a settlement letter after a month of waiting promising payment in week, but it was 2 weeks ago.
Never use this insurer again!
1 comment
Customer Service R.1Cover
Hi Gary, I'm sorry to hear that you are unhappy with our service, this is the opposite of what we strive for, I will contact you via private message for further details so that I can look into this for you. Sophie@1Cover
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Jan WiersmaMelbourne
- 2 reviews
- Domestic Travel Insurance
- Verified customer
Peace of Mind
We've used 1Cover travel insurance many times each year for several years.
1Cover's policy purchase process is simple and quick. The policy represents excellent value for money, and provides essential peace of mind.
Thank you
1 comment
Customer Service R.1Cover
Hi Jan, I’m glad you found our policies competitive and our service easy to use. It's always encouraging to hear such nice words from a satisfied and loyal customer.
Thank you for choosing 1Cover an... Read more
d for taking the time to leave us a review, we really appreciate it.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
First time use of 1Cover
This cover was super easy to sign up for, and offered competitive cover and pricing. I did it on my phone in the airport car park!
1 comment
Customer Service R.1Cover
Hi Pepita, I’m glad to hear that you found our policies competitive and our service easy to use.
It means so much when we hear a customer tell us how happy they are with our service & pricing.
Thank... Read more
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Review collected in partnership with 1Cover
Joseph SElizabeth South
- 5 reviews
- 1 like
- Domestic Travel Insurance
- Verified customer
Really easy to order and great value!
Great prices, great coverage, and great user interface. Was easily able to register an existing illness and was offered an amended product at a great price on the spot. Great service.
1 comment
Customer Service R.1Cover
Hi Joseph, I’m glad you found our policies competitive and our service easy to use. It's always encouraging to hear such nice words from a satisfied and loyal customer. We always strive to offer excep... Read more
tional service. We hope you had a great time on your trip and thank you for taking the time to leave us a review, we really appreciate it! Sophie@1CoverSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
Know better, choose better.
- Domestic Travel Insurance
- Verified customer
love this cover
I've not needed to make any claim thankfully seems to be a reasonable process. I have switched over to 1cover and will be purchasing the annual travel insurance policy later this year (covers 12 months travel).
1 comment
Customer Service R.1Cover
Hi Melinda, It's fantastic to hear that you have been happy with your experience with 1Cover and are planning to take out the Frequent Traveller policy. It is certainly the easy and economical way to ... Read more
cover your travel. Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it. Sophie@1CoverSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
love this company, always buy travel insurance from you
Great value and good claim process - very easy company to deal with. Policy is very good value and I would recommend them to anyone needing travel insurance . Keep up the good work
1 comment
Customer Service R.1Cover
Hi Jo,
Big thanks for the kind words and continuing loyalty, it means the world to us. I am so pleased that we could assist with your claim and that you found the process easy and straightforward wit... Read more
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- Domestic Travel Insurance
- Verified customer
Easy, fast, unbelievable, super amazing experience
it is the first time to claim. I just followed the steps and uploaded required documents and claim was successful in less than 1 week. It is definitely wonderful !
1 comment
Customer Service R.1Cover
Hi Zhihao,
It's great that you had a super amazing experience with us! We aim to provide legendary customer service from before you purchase your policy up until we issue your claim reimbursement. We... Read more
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- Domestic Travel Insurance
- Verified customer
happy
very very happy. didn't have to claim which is great for us. But felt good that if we needed to we could. Very glad they covered me and my children. Having two kids with chronic illness it was hard to get even though they are mostly well. Cover one cost a bit to get the cover but gave me peace of mind.
1 comment
Customer Service R.1Cover
Hi Vanesa,
It's great to hear that we were able to offer you and your children cover and were able to provide you with that peace of mind whilst on your travels. We hope you had a great time on your ... Read more
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Don't leave home without it!
I have been using 1Cover for years and recommend to my children when they also travel. I have made claims in the past (easy and quick payout), thankfully didn't have to make a claim this time!
1 comment
Customer Service R.1Cover
Hi Alan,
Thank you for your continued support and for the confidence that you have placed in us, we appreciate your trust and loyalty.
It's great to know that our policies helped provide you peace of mind while on your trip. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Great experience with this company
Very satisfied, very quick and easy to deal with when having to make a claim . Will definitely use again and will recommend to family and friends for their travel insurance
1 comment
Customer Service R.1Cover
Hi Weisy,
I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. Happy customers are our number one goal!
Hope you're exci... Read more
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Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
Know better, choose better.
- Domestic Travel Insurance
- Verified customer
Good cover for me
Policy was easy to setup and cost effective compared to most policies. If the domestic travel insurance had an option for a daily rate eg. 1 or 2 days then I would use more often.
1 comment
1Cover T.1Cover
Hi Larry,
Glad to hear that you found our policies competitive and our service easy to use. Our Domestic policies can be taken out for a day or two for any trips that you are taking more than 50km awa... Read more
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Shocking
The policy was easy to set up but when trying to make a claim different story. Ringing from a ship is not easy as you have to go through operator on board the ship before you get transferred, and then when i do get transferred saying no they can't find me in the system that I am not insured with them. So now I start to panic and think maybe I went with someone else. While Still on the ship I try another insurance mob and they so no I am not with them. For some reason i couldn't find any emails from the insurer who I had gone with. So then I go ...Read more
and check my bank account and see who I've paid for travel insurance and sure enough it's the group 1cover who I first rang where my cover is. We were only on the cruise for 3 days in Sydney so I waited till we were back in Sydney to let them know that I am insured with them only to be told that I am not covered. By this time I get a copy of my cover and ring a different department to find out I am covered for the cruise that the consultants that I spoke to weren't aware that I was covered. Then told my access is $100.00 so all I'll be getting back is $80.00 makes you wonder why take insurance in the first place. Not happy jan.1 comment
1Cover T.1Cover
Hi Tony,
We regret that you were upset we experienced poor customer service - it is the exact opposite of what we pride ourselves on. I'm disheartened to hear that you had a less than adequate experience with our customer service representatives. ... Read more
Could you please provide me with your policy number by emailing me at [email protected]? It's important to me that I follow this up. Sophie@1CoverSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Quick and Easy
Straight forward and easy. I would recommend them for your travel insurance even though, the policy was one of the more expensive compared to other providers. It covered everything I needed covered.
1 comment
1Cover T.1Cover
Hi Sammy,
We like to think we're different from other insurance companies, we offer everyday value prices on our policies whilst still maintaining a high quality product.
So whilst our competitors ha... Read more
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Review collected in partnership with 1Cover
MarlaAdelaide
- 10 reviews
- Domestic Travel Insurance
- Verified customer
Perfect for frequent traveler like me, recommended for family and friends.
I purchase this for domestic travel, I went to Sydney for Christmas Holiday and my luggage got damage due to stairs accident, and I made a claim for luggage repair and its easy and fast, Their price are affordable too.
1 comment
1Cover T.1Cover
Hi Maria,
Domestic travel insurance can be just as important as Overseas travel insurance, and certianly on this trip it came in handy for you.
It means so much when we hear a customer tell us how h... Read more
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Shirley GrantBass, Victoria
- Domestic Travel Insurance
- Verified customer
Easy online set up
Policy was easy to set up, but medical cover inclusion on domestic cruise was unclear in the PDS. I ended up phoning 1Cover twice to clarify the extent of cover. I was assured That purchasing the Cruise Pack covered me but I could not find any reference to that in the PDS. I was told page and paragraph where confirmation could be found but I still found the wording somewhat vague and not reassuring. This made me a little nervous throughout my trip. A clearer separate paragraph for Domestic Cruises would be a helpful addition.
1 comment
1Cover T.1Cover
Hi Shirley,
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
This is something that I have passed on to the relevant ... Read more
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Review collected in partnership with 1Cover
Questions & Answers
Prabesh T.asked
Can i just get a rental car insurance that i am driving to sydney from Melbourne and back?
1 answer
Customer Service R.1Cover
Hi Prabesh, You can still purchase a Domestic policy which includes Car Rental Vehicle excess, however it does come with the benefit of cancellation and luggage cover. Let me know if you require further assistance. Regards, Sophie
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Customer Service R.1Cover
Hi Rebecca, Thank you for the kind words. It's always encouraging to hear that we are continuing to provide a reliable and affordable product.
er. We are looking forward to providing you with legendary service for your next trip. Regards, SophieIt's fantastic to hear from a satisfied and loyal custom... Read more