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Milio BaltasVIC, 3178
- 2 reviews
- 1 like
- Domestic Travel Insurance
- Verified customer
Easy Cover and Easy Policy
Good Value and Coverage for the Price you pay.
Just for piece of mind when travelling and highly recommended to take out.
Policy looks simple and easy to understand.
thanks.
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Have been booking 1Cover insurance for past 7 years, had no problems, always good & professional. Ke
Policy was good value, received excellent service & excellent customer support. My claim was approved & processed in a timely manner, very happy with outcome.
Thanks 1Cover, keep up the great work
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Quick Trip
Easy to use and at the right price. Quick trip interstate. Mainly wanted the extra cover for motor vehicle rental which works out about a quarter of what they charge with all the extras. Perfect for what I needed.
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Review collected in partnership with 1Cover
Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
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- Domestic Travel Insurance
- Verified customer
Look at the fine print
This policy did not live up to expectations. My flights to Cairns were cancelled by Tiger at the night before travel for 'operational reasons'. We already had hotels booked for the family. I had a nasty shock when I read the fine print which excluded cancellation of flights by airline. This meant I was out of pocket by $1300 for the alternative flights I was forced to buy to save our trip.
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Read the small print
My plane was delayed due to air traffic control hold up, this cancelled my hire car pick up, this insurance would not cover the extra costs incurred due to the delay because it was not part of what they cover.
Not happy Jan.
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Review collected in partnership with 1Cover
Elizabeth EichnerAdelaide
- Domestic Travel Insurance
- Verified customer
Great to have for peace of mind
Easy to set up and navigate website. Did refer a friend who took out cover but did not receive the gift card. Would take out cover again. Would like gift card though
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Review collected in partnership with 1Cover
Shane ClarkePerth
- 2 reviews
- Domestic Travel Insurance
- Verified customer
Peace of Mind
We needed insurance to cover the excess on our car rental and 1Cover was the best valued cover with the best reviews. 1Covers communication was excellent and online application simple, giving me the peace of mind needed. Even though we didn't need to use the cover having it certainly gave me peace of mind.
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Very happy with my choice
Very easy and satisfied with the registration. It took me 5mins to register for peace of mind. Also very reasonably priced. Was very happy my friend recommended 1Cover Travel insurance
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
1Cover is Travel Insurance that you can trust
We can honestly acclaim that 1Cover truly has you covered when travelling on holiday, we have been using this company for years now & know from personal experience that should the unexpected occur, that not only do 1Cover come through for you, they also do so with both speed & efficiency.
Luckily we have only had to make one claim over the years, when my wife became extremely ill with pneumonia on a cruise we took earlier this year. But the claim was processed without any problems.
The support service staff was both professional & friendly and we would recommend them to anyone (which we frequently do - to family, friends & colleagues
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Review collected in partnership with 1Cover
Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
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- Domestic Travel Insurance
- Verified customer
Hopeless
Paid for 'Comprehensive Domestic' for a cruise within Australia.
Apparently this provides zero cover for medical expenses, "I should have chosen the 'Non-Domestic' option", not sure why I would chose that option, when the travel was domestic.
Useless policy.
1 comment
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Great value for selected coverage
Have used 1Cover numerous times and they continue to be very competitive. Purchased online; no need to use their customer support for this as the coverage levels were easy to compare. First time ever I had to register a claim on insurance and the customer support was a pleasure to deal with and claim register process excellent.
1 comment
Barbara K.1Cover
Hi Peter,
Glad you found our claims process excellent and our customer support staff a pleasure to deal with, that's always encouraging to hear. ... Read more
We hope you had a great time on your trip (despite needing to lodge a claim), and we look forward to serving you again in the future. Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it. Kind regards, Kieran at 1Cover.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Easy to setup - peace of mind
I needed a cover for domestic travel mainly to reduce car excess. I noticed this company was reviewed well and was good value.
I made an enquiry before buying insurance. The person who answered my call was friendly. She offered advice on type of cover that suit me and how to extend the time if I needed.
I setup the insurance online and it was easy.
I did not make any claim so all went well.
1 comment
Andrew C.1Cover
Hi there,
Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback regarding our car excess policy we really appreciate it! ... Read more
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it! Kind regards, Kieran at 1Cover.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
Simon HollandPerth
- Domestic Travel Insurance
- Verified customer
Having returned home late
Having returned home late, i unpacked a few presents and left the rest till the following morning. i noticed my windows tablet was missing. I called to find out who I should report it to. [name removed] the guy I was talking to repeatedly asked me the same questions and kept asking me what I thought had happened. As far as I was aware id list my tablet. It may have fallen out or been stolen I'm not a psychic! I'd phoned to find out who I should report it to not be grilled. Having hung up feeling worse than I did already at the thought of loosin...Read more
g a few years worth of pictures. I was reliving it over again and again in my head. Fortunately when my wife came in she told me that she had unpacked it. I immediately called and let you know. I got through quickly even on a public holiday. Though if you want to be made to feel like a liar and crock then they're the people to call! The policy was easy to take out but by all accounts hard to claim should you need to. Having used them at least half a dozen times previously I think this will be the last! Having received the claim email very quickly and reviewing it, clearly [name removed] was more intent on trying to catch someone out than listening to what they had to say as he documented it as an iPad even though through the dozens of questions he asked I clearly stated on at least 2 occasions it was windows as the plane only support Android and ipads which I why I hadn't used it on the plane and why I didn't know if at that point I still had it...1 comment
Andrew C.1Cover
Hi Simon,
Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible.... Read more
We always strive to provide our customers with exceptional service, so It is highly concerning that you were forced to deal with a breakdown in communication. I'm glad you were able to locate your tablet and avoid the stress of having lost such a valuable device, which obviously held many memories important to you. I understand your frustration, and rest assured that your complaint and issues have been duly noted and escalated to the relevant department. Again, we apologise for not providing you with the exceptional customer service you deserve. Kind regards, Kieran at 1CoverSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
GaryAdelaide
- Domestic Travel Insurance
- Verified customer
Easy to setup
Good value when compared to others.
Easy to setup, buy early when you book your travel in case you have to cancel.
Confirmation and Information and emergency call numbers promptly supplied.
The car hire excess cover basically pays for the cost of the insurance.
1 comment
Andrew C.1Cover
Hi Gary, thanks so much for your feedback on our service, we really appreciate it. Glad you like the value provided by our rental vehicle excess cover. Kind regards, Dorian at 1Cover.
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Review collected in partnership with 1Cover
Nimal SSydney
- 2 reviews
- Domestic Travel Insurance
- Verified customer
Great way to save on rental excess insurance
I took out a domestic travel insurance after refusing the exuberant excess reduction from the car rental company. So easy to set up, completed registration while still at reception. Hit a kangaroo on the first day, and got an invoice for $1800. Sent a claims request when I got an invoice from the rental company. Swift claims process overall took about a week. I got paid in full for damages. No questions asked.
1 comment
Andrew C.1Cover
Hi Ninmal, sorry to hear about your accident (and the roo) but glad we were able to save you some money on your rental vehicle excess and assist you with your claim. Thanks so much for taking the time... Read more
to leave us a review, we really appreciate it. Kind regards, Dorian at 1Cover.Similar opinion? Write a review on ieatwords.com.au!
Find out how 1Cover Domestic Travel Insurance compares to other Travel Insurance
Know better, choose better.
- Domestic Travel Insurance
- Verified customer
A Simple Way To Arrange Travel Insurance.
Fortunately, I have not had any experience with a claim, so cannot comment thereon. I have utilised 1 cover on several occasions and found it easy to arrange cover despite my age which for some reason increases every year.
1 comment
Andrew C.1Cover
Hi Brian, you are not alone in this, frustrating to say the least. Thanks for taking the time to leave us a positive review, and wishing you happy and safe travels, Dorian at 1Cover.
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Review collected in partnership with 1Cover
- Domestic Travel Insurance
- Verified customer
Don't use, attempting not to pay legit claim
I purchased A1 cover for domestic travel insurance within Australia. The specific aim was cover my rental vehicle excess. Unfortunately I reversed into another car and damaged their door.
I made a claim and was told they don't pay any third party costs i.e. The other car damage! This despite their Product Disclosure Statement stating they will cover the costs of the repair for property damage which you are liable. The other person's car is their property.
I honestly feel that I've been defrauded. What kind of insurance doesn't cover the other car in an incident?!
I can see that I am going to have to take this to the ombudsman.
My advice, purchase your insurance elsewhere.
Stuart
1 comment
Andrew C.1Cover
HI Stu, I am sorry that you are not happy with the outcome of your claim. If you could please email your policy and claim number to [email protected] then I can escalate this claim for you. Kind regards, Dorian.
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- Domestic Travel Insurance
- Verified customer
Excellent all round.
On our recent family holiday to the Gold Coast, I used my new iPhone to video and take pictures of the kids splashing about in the swimming pool and on the water slides. My phone was in a brand new waterproof case which turned out to be NOT so waterproof. An emergency appointment at the nearest Apple store the next day confirmed that the phone was "damaged beyond repair" and that the nature of the damage was not covered under warranty. Needless to say, the stress levels skyrocketed because I had recently purchased the phone outright.
The 1Cove...Read more
1 comment
Andrew C.1Cover
Hi Sam, what an unfortunate event! I can definitely understand your stress in this situation, especially seeing as your phone had been purchased outright. Glad we were able to help you out, and thanks... Read more
for sharing your experience with us. Happy and safe travels, Dorian at 1Cover.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 1Cover
Nathan WolfMelbourne
- 2 reviews
- Domestic Travel Insurance
- Verified customer
Highly recommended
I recommend 1Cover to anyone travelling in Australia or overseas. The price is so much better than any other travel insurance and purchasing on-line is simple. On two previous trips I have unfortunately had to make insurance claims but on both occasions the process went smoothly. I wouldn't bother looking anywhere else.
1 comment
Andrew C.1Cover
Hi Nathan, thanks for taking the time to leave us a review and for being an ongoing 1Cover customer. Happy and safe travels, Dorian at 1Cover.
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Review collected in partnership with 1Cover
Jane
- 4 reviews
- 2 likes
- Domestic Travel Insurance
- Verified customer
When you rent a car you want cover for the ridiculous excess
I rent a car for domestic travel and if I take out the "extra" cover rental car operators offer on excess ($3500) it's around $20 a day making hiring a car expensive. I have health insurance so I only want cover for the excess. 1cover costs me one fee ($37 in this case for three days) saving me about $20 Yes the hire company will still hit you for the excess but at least you can get it back with 1cover Should you have a claim ( havent
1 comment
Andrew C.1Cover
Hi Jayne, thanks for the review, Happy and safe travels, Dorian at 1Cover.
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Review collected in partnership with 1Cover
Questions & Answers
Prabesh T.asked
Can i just get a rental car insurance that i am driving to sydney from Melbourne and back?
1 answer
Customer Service R.1Cover
Hi Prabesh, You can still purchase a Domestic policy which includes Car Rental Vehicle excess, however it does come with the benefit of cancellation and luggage cover. Let me know if you require further assistance. Regards, Sophie
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Andrew C.1Cover
Hi Luke,
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review. ... Read more
In light of your situation, we have refunded your policy in full, the amount of which will appear back in your account within 3 to 5 business days. I apologise if the wording of your policy proved to be a cause of confusion, however this issue will be addressed when we launch the new 1Cover product in May. I can assure you that we value your business and always strive to provide our customers with exceptional service, your complaint and issues have been duly noted. If you have any further questions please do not hesitate to contact me directly at [email protected] Kind regards, Kieran at 1Cover.