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Nanny BCranbourne
No value in this tour
We did Alice Springs/Uluru trip advertised as 5 day tours only consisted of 3 and a half days, false advertising. Very expensive with little return. Whilst we had a couple of excellent drivers full of information, we were also told by one driver get of the bus quick I want to shut the door to keep warm and he did, and sent us off while he sat there. A holiday saved up for, for ages that was just horrendous. Never again. We will spread the word.
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kreidCalgary
We were "one" minute late for a tour! Saw the bus as it pulled away.
Booked a tour with AAT Kings in Uluru. We were late one minute (real time) for the bus, and watched as the bus pulled out and left us. Our hotel reception phoned them (ATT) immediately to ask them if they could come back and get us. The bus driver said they would be back to get us after stopping at the Outback hotel. Waited outside the hotel for half an hour and then our reception told us they were not coming back. Talked to AAT Kings directly but they said we have to pay the full charge and they were not coming back to get us. We offered to pa...Read more
y for a ride, cab or taxi to come and get us. Also asked our hotel (Sails in the desert) if someone could take us in the empty company van parked outside. Nothing was done to help fix the situation. We spent a lot of money with AAT Kings tours and we are so disappointed to end our amazing vacation like this, as we leave tomorrow morning. As much as I admit that being late is not right, they should at least give a 5 minute grace period. They (AAT) also told our resort they were coming back. Out $380.00 for the tour. Feeling sad about missing the tour and not being offered anything to help get us there. Would never ever ever ever book with them again. Extremely poor customer service!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
One of the very best days ever!
My daughter and I recently participated in your Litchfield day trip - it was amazingly wonderful. I wish to state that your representative, Paul Avery, was simply the best! He was very knowledgeable, friendly and courteous to all us passengers - we didn't want the day to end. Thank you so much, AAT Kings!
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Penguin Parade with Driver Steve
Booking with AATKings is smooth and the staff were able to answer any questions prior to the day of the trip to see the Penguin Parade. One word of advice, don't spend any extra for the Penguins Plus - the viewing platform is poorly designed so that half of the seating area faces the wrong way and an overhead light is aimed right in your eyes, hampering your changes of seeing the little guys come ashore. Penguins Plus is really Penguins Minus.
Driver Steve out of Melbourne did a yeoman's job of wrangling a busload of people who culturally ...Read more
seem to think that the times to reboard the bus after an attraction doesn't apply to them, making us late and cutting our time short for some of the subsequent stops. I say leave them behind and let them find their own way. Their rudeness impacts everyone else who manages to be on time. A warning about personal hygiene would be nice as some of the folks forget to bathe and use deodorant while on holiday. I think I'm ready to start booking private tours and doing a car hire.Similar opinion? Write a review on ieatwords.com.au!
Very disappointing
Would never do s coach tour again while hotels were clean very small you could brush you teeth while sitting on the bathroom. Only whistle stops saw nothing you drive all day lolng. Food terrible gor me same food everyday nothing different and nothing for vegetarians, no fresh fruit or vegetable all canned amd food all processed. After 1st week spent the rest throwing up. Cost $11500.00 for 2 adults will do my own thing next time
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A great, full day out
Mini bus trip to blue mountains, booked on line. The who.e say was brill. Our guide, Smoky, enrertaining, and knowledgeable. Safe driver, got us to every part and more, lunch and coffe stops were very good, food excellent. This was March 24th 2017
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TaliMelbourne
Great Blue Mountains Tour!
I visited the Blue Mountains on Saturday 17 March with AAT King 'Blue Mountains Adventure 005' and wanted to advise Joe was a fantastic tour guide.
Would highly recommend this tour!
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AAT Kings guides are great!
I recently visited Ayers Rock and did a string of AAT Kings Day Tours which were all fantastic. Their guides are what make the experience so unique. They are so knowledge and have many insightful stories to tell you about each site you visit. A highlight for me would be the Kings Canyon rim walk and sunset drinks overlooking Uluru. I would recommend this company to anyone! Great job AAT Kings!
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KateSydney
Fantastic day tours in Uluru!
I recently visited Uluru for the first time and booked a series of AAT Kings day tours as I was unfamiliar with the area and how to get around. The day tours were such a convenient way to experience the Red Centre, being picked up and dropped off at our hotel each day in a comfy air-conditioned coach. The guides and drivers were so knowledgeable, helpful and friendly, you can tell they really love their job and are so passionate about the region! I really enjoyed the drinks and canapés at the Uluru sunset followed by a scrumptious BBQ dinner. M...Read more
y top highlights were exploring the breathtaking scenery and landscape of Valley of the Winds and Kings Canyon. I learnt so much from our guides and really enjoyed getting to know them and the group of friendly travellers we met on tour each day.Similar opinion? Write a review on ieatwords.com.au!
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The worst company for tour
I use AAT KINGS for a trip on Blu Mountains and Cave. Their service is awful. More than 3 hours in the cave and only 30 minutes to take a picture of the Blu mountains. Terrible. Bus not secure even if they say that is safe to leave your personal belongings. Do not trust them.
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Jo and JohnKillarney Vale
Kings Canyon
We had a great day touring Kings Canyon with coach driver Beau and tour guide Sara who were extremely informative and professional. Worth the early start.Breakfast at Kings River station was very nice
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Kimberley
Recently my husband and I enjoyed an 11 day tour of the Kimberley with AAT Kings.Great trip and the tour director(Nellie) and driver (Daryl) are to be commended.Bus only half full and I am sure this was more enjoyable than a full bus of 50.We booked this trip through a local travel agent in Ballina.
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My wonderful 10 days of tassie
Have never travelled with AAT KING 10 day tour of Tasmania wonderful, experience driver TOM well knowledge tour guide MARGARET. AAT KINGS you won me over more tours to come.
ENDINO BELLA
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- Verified customer
Poor organisation and lack of communication.
Across Australia for 19 day trip through ATT Kings, couldn't fault the coach driver guide for their friendly knowledgeable and entertaining descriptions and information on the places being visited. Unfortunately the administration staff and organisers are not in the same class, to say the least incompetent, we where in Melbourne and discovered that the city tour we had booked and paid for clashed with the transfer to airport for our next destination so we could not do the tour. We arrived in Adelaide to a hotel that the company described as ...Read more
standard but we would categorise as substandard. Then later visiting Alice Springs found that the hotel hadn't been informed of our booking so causing us some embarrassment and upset before it was resolved locally. Finally on arrival in Sydney we where to be transferred to our hotel by redy2go a misnomer to say the least we waited over half an hour in the cold with no facilities by this time about twenty passengers were waiting when the bus eventually came we were the last to be called. We quite often had to be ready early in the morning for the coach pick up's and we then spent up to an hour collecting other people from hotels. I am not a travel agent but have organised my own holidays in the past with much greater efficiency. I have written to ATT Kings but to date have not had a reply. I certainly wouldn't use them again and have already advised friends who where waiting to see how we faired. You would be far better of doing your own booking as the staff employed by them are most definitely not up to the job.to a hotelSimilar opinion? Write a review on ieatwords.com.au!
MikeUttoxeter
Tasmanian Wonders a complete let down
I could go on and on about this extremely poor tour - but all I can say is that I would look elsewhere if booking a tour to Tasmania. The tour bus was not AAT Kings and with only 1 exit door for 50+ travelers. The accommodation was low grade. The stops were limited and in poor locations. The tour guide seemed to have more knowledge of Australia and California rather than Tasmania.
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KSKCHENNAI, INDIA
- 3 reviews
- Verified customer
THE BEST travel organizer I have experienced!
Due to flooding of Chennai Airport Runway I had to miss my connecting flights and my entire itinerary was in shambles.
The communication links at Chennai were also cutoff.
However, a single line email sent through a friendly traveler at the Airport ensured that AAT Kings, Australia re-arranged my entire day tours, offered substantial refund for the missed day tours, arranged additional sightseeing absolutely free of cost and were also thoughtful of informing ALL the Tour Guides-pilots about my food restrictions.
To top it all, Samanth...Read more
a (Samantha Davidson) of Day Tours Department and Andy (Andy Tirtadidjaja) of the Accounts Department followed-up with me relentlessly throughout the last day of my Australian Tour to establish communication lines and ensured that refunds were effected even before I departed Australia. And Casey (Wright, Casey) of Great Southern Rail went out of her way to ensure that I got more refund for the cancelled Perth-Adelaide Indian Pacific Train journey than I ever imagined.Similar opinion? Write a review on ieatwords.com.au!
OmbreVictoria
- 8 reviews
- 7 likes
Questionable
Both myself and wife have travelled with AAT Kings on a number of previous occasions, but on our
last venture on a tour of the west coast of Tasmania Feb 2016. The Coach was not even a flagged AAT King coach,
the driver appeared to be the owner of the coach and he was real good at talking about his family politics over the
Bus intercom. It was continous. I sent an email to AAT Kings on the 2nd night outlining a number of passengers including
myself were not happy and listed my mobile number, I received no return call and no return email from AAT Kings.
This trip was supposed to be a get away, holiday. What a mess. Out of 10 this trip was a 3.
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beckysydney
9 day souther wonders
Thoroughly enjoyed my first visit to New Zealand cannot wait to come back again, beautiful scenery all over, Tania & Mark what an awesome pair, Both very knowledgeable about their home country and safest driver in town. I did the scenic flight in franz joseph glaciers another awesome experience. Food was a mediocre but the company more than made up for it. See you soon New Zealand (ps hope tania and mark are our guides next time too)
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Beyond our wildest expectations!
Our 4 day top end 4 wheel drive tour was amazing. Driver [name removed] ensured the group came together and experienced pure magic. His knowledge of nature, history and the NT was phenomenal. He really made the tour special for my partner and I. A true gentleman. The tour, the places and the people we met......magnificent. We highly recommend this.
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Tour Guide [Name removed] in Darwin and Excellent
I would like to congratulate AAT King staff member [Name removed] on his knowledge, we spent a day with [Name removed] at Litchfield Park, Darwin and was a fantastic day out, next day we did the 2 days Kakadu with overnight stay, again [Name removed] was our tour guide, [Name removed] was friendly, helpful, polite, made you feel comfortable and his knowledge was amazing, couldn't of ask for a better driver and tour guide. Nothing was too much trouble for [Name removed] and his passion for his job was outstanding.
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