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See the Best Booking Services in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(271)
(83)
(13)
(4)
(22)
  • Ease of Booking
    4.8 (354)
  • Trip Completed Yes (347) · No (18)
  • Transparency
    4.6 (311)
  • Customer Service
    4.6 (314)

Reviewer Photos & Videos

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KDavey

KDaveyGippsland, VIC

  • 2 reviews

Great value

published

I redeemed my Flybuys points to partially pay for flights to Cairns. It was easy to do online and saved me a bit of money. I thought it was great that I didn’t need to have the whole amount of points saved up to use them.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Easy to use

published

Very easy to use and good layout. Will be using again in the future. Love the bonus of earning points on any booking. Prices are pretty much the same as any other booking site I've used

Ease of Booking
Trip Completed Yes
Booking Type Flights

The reviewer stated that an incentive was offered for this review

Great Service

published

Have used the online booking system to redeem points for flights quite a few times and have found it easy and the prices are very comparable. Always my first choice!!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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The reviewer stated that an incentive was offered for this review

Great booking experience

published

Booked our flights through Flybuys travel and everything was perfect! Lined up with our accommodation and went to plan! Will definitely use them again! We had a very enjoyable holiday!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Tiffy Leila

Tiffy LeilaPerth, WA

So Close to the Beach!

published

Small, cute complex with updated room accommodation. Had the pool to ourselves despite being a peak time of year. The location is perfect with a family beach outside your door.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Mandy

MandyWide Bay-Burnett, QLD

Easy and quick booking

published

Great website, easy to use and very informative. It is a great way to get points. I have been using flybuys travel for years and never had any problems. Recommended.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Short getaway

published

Booked return domestic flights, the transaction was seamless, everything went smooth. It was a short trip, however a much needed getaway to get some rest, so it was nice to not encounter any hick ups with the booking.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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The reviewer stated that an incentive was offered for this review


Floss

FlossPerth, WA

Great experience. Can’t fault it.

published

Booking our Christmas Day fight to Queensland was easy and we were kept informed in a timely manner when both our flight times were changed by the airline. Easy, friendly communication.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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The reviewer stated that an incentive was offered for this review

Tess

TessSouthwest, VIC

Anniversary getaway

published

Booked our stay in Melbourne through Flybuys. Transaction was seamless & l was very happy with the entire experience. The hotel was notified by Flybuys it was our anniversary & a bottle of bubbles delivered to our room.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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First time jitters gone!

published

Our first time booking through flybuys travel but will do it again as we just needed a holiday and needed the process to be easy - and it was. No unnecessary stress.

Ease of Booking
Trip Completed Yes
Booking Type Accommodation

LIAL

LIALCentral Highlands and Goldfields, VIC

  • 4 reviews

Fast and efficient.

published

This is the second time I've booked through Flybuys. its fast, efficient and super easy. There's a great selection of flights although it would be nice if Tiger Air was added in!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
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Paul C.

Paul C.Sydney, NSW

Great cruise. Great price. Great customer service.

published

We booked the Pride of America Hawai’i cruise with Flybuys Travel. The cruise was fantastic with great bonuses included. We hadn’t booked with Flybuys Travel before so weren’t sure of what service they would provide. Their service was absolutely great with quick turnaround of email requests and phone calls. Very happy with our dealing with Flybuys Travel.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise
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Buicks

BuicksGreater Melbourne (Outer), VIC

  • 2 reviews

So easy.

published

The booking process is easy and fast, cash l points or both.
Confirmation quick, selection process easy also
Booked 3 bedroom at silverwater in san remo, also really good place and great restaurant.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
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Cheaky chic

Cheaky chicGoulburn Valley, VIC

  • 2 reviews

Great!!

published

Booking was easy, accomodating of my requests when calling the motel and helped me upgrade (at extra cost) Check in was great, room was great, bed was comfy, and room was dark!! location was great, breaky wasn’t so great :(

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

Sam

SamGreater Melbourne (Metropolitan), VIC

Wonderful place

published

Visiting for a romantic getaway the booking was very easy to make. Outstanding venue, great service. Nothing was a problem when you asked the staff. Will definitely be back to this outstanding hotel

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation
See all answers

The reviewer stated that an incentive was offered for this review

Brigitte

Brigitte

  • 2 reviews

Great Value all round

published

Scored really good value flights Sydney to Hobart. Had a ball. Hobart is amazing. Easy process to book and good discount applied. Overall happy with the whole process would 100% book again

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

Chri

ChriMetropolitan Adelaide, SA

Great deal

published

They took care of everything searching flights that were convenient for me. They listened to what i needed and delivered precisely as promised. I never encountered any problems. My trip to Africa was hassle free and there were no hidden extra fees.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review


Easy and convenient

published

It was simple process, got great offer on flight to Melbourne, collected flybuy points and had also chance to use some for payment if I wanted. The only doubt was about Frequent Flyer points but sorted that by calling customer service and had pleasant experience with the operator as well. Recommend greatly.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review


Ben

BenGreater Melbourne (Outer), VIC

  • Verified customer

Awesome booking experience. Seamless

published

I booked through Flybuys travel and it was so simple, chose my dates, used my points, clicked all the way through within 5min. There were no fees involved whatsoever, I had all the info I needed to manage my booking. Perfect. Would definitely use again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review


Steve W.

Steve W.South Australia

Great service

published

So easy to book with and great prices whilst you still maintain your airline privileges such as lounge access. Will use again without a doubt as we travel frequently. Excellent

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights
See all answers

The reviewer stated that an incentive was offered for this review


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Questions & Answers

Genghis77

Genghis77asked

Can you choose your own seats when you book a flight through Flybuys Travel?

3 answers
Angela
Angela

Yes, but you have to choose / book your seats directly with the airline.

Genghis77
Genghis77

Thanks, Angela!

Tim M.
Tim M.

Hi, just saw your question.. Yes as someone has stated! Your sent directly to airline site and you can choose seats if you prefer to sit somewhere in particular. but as usual it's and added expense.


s.s

s.sasked

Hi my flight was canceled and I can’t rebooked by myself because I had used the flybuys points who can I contact? because I need to go by Saturday and so I had bought another ticket from different airlines can someone contact me please my number 0421666783

No answers

Get an answer from our members and flybuys representatives

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