I am very pleased to pass on to anyone that the service and care My son and I have received from Clean Cruising and in particular from Janelle, has been faultless. The follow up after the holiday shows a company who really cares for their customers, and the product they sell. I will happily use them for any future travel plans.
Excellant service every time from Clean Cruising
Bridget is terrific and always my go to when booking a holiday
Great advice abouth what cabins to book and best insurance deals
Notification before any price increases so you can save and cruise
Another wonderful cruise.
This is the second cruise we have booked with Clean Cruising and on both occasions we have not encountered any problems. Athena F was our contact for the last cruise (30/12/19-9/1/20), she could answer all our queries. From the moment of our booking to the moment we walked back into our home, we did not have any problems at all. We will definitely book with Clean Cruising again and can highly recommend them to other future travellers.
They are fantastic.
We have used Clean Cruising for quite some time now. They have always been fantastic.
No surprises regarding hidden fees.
It is very easy to compare cruise lines.
Pricing is very competitive.
I have not been offered any rewards for this review.
After 16 cruises, nothing much would surprise my wife of 56 years.....until our last cruise on the Majestic Princess, 12 days Sydney to Auckland over Christmas. Unbeknownst to my wife, our entire extended family had stowed away on the ship too. My wife was thrilled when they crept up behind her at the muster station. It was a cruise to remember. Another highlight was seeing two grandkids in the final of Voice of the Ocean, with our grandson winning. Thanks Sally @ Clean Cruising for coordinating all 10 of us.
Fantastic trip, well organised. Thanks very much to Breanna from Clean Cruises. Made it so easy and enjoyable without any hassles or problems. Will definitely use Clean Cruises again and recommend to friends and family.
Always helpful and reliable
For some years now, we have been using Clean Cruising to look after all our cruising needs. Our consultant Bridgit Little is always most helpful, polite and very efficient - reliability is extremely important to us and this reduces any stress. Whether complicated or changes in plan, Bridgit never makes any fuss and just gets on with the job and sorts it all out - what more could you ever want! Thank you and we look forward to our next 3 cruises with you.
Excellent Customer Service
I have booked all of my cruises with Rob Warner at Clean Cruising . He has always made it so easy for us and always get's us the best deal . We have always travelled with Princess Cruises and have never been disappointed . Our latest cruise was December 2019 on the Majestic Princess and it was a magnificent Ship .
Had Clean Cruising recommended and we were not dissapointed, our consultant Sally Berry, attended to our requests effiecently and kept us up to date, on changed visa requirements for non Australian passport holders for New Zealand .
Very happy with everything.
On my initial contact with Jack Michael at Clean Cruising, I immediately booked our cruise. I was a little bit concerned because I hadn't heard of this company before but the price they offered for the cruise I wanted was very competitive - and there were additional bonuses. Jack was extremely helpful and informative.
I am so pleased that I went ahead. The service was exceptionally good. The staff were extremely helpful and friendly. The price and additional bonuses (onboard credit and drinks package) were a great addition. Would definite...
david and Dianne cruising
clean cruising and tammi sirett are amazing,tammi is always so helpful,full of life,nothing is to hard that's why we are staying with her,the cruise was amazing on the radiance of the seas,food,service,even the captain he was so every where, ready to talk and so friendly like all of his staff,again we had a wonderful cruise,its a pity royal carribean doesn't have a xmas new year all in one cruise,like other cruise companys are still doing.overall we had a wonderful cruise.
The reviewer stated that an incentive was offered for this review
Tops in Communication
This company should be proud of their communication with clients. All queries are responded to in a courteous and timely manner. After an upgrade through the cruise company, it appeared new documents would not be available prior to leaving for the departure port. Clean Cruising understood the dilemma and continued to persevere with the cruise company and communicate with me until the situation was resolved. This was very reassuring and allayed anxieties.
From my first phone contact, Clean Cruising were helpful with the booking process and my questions along the way. Emails provided answers to questions and always prompt. A fabulous service that we will use again.
Another great cruise thank you clean cruising
Was always reluctant to book online but clean cruising go above and beyond & make the whole process from enquiring through to cruising very simple.
I find they have the best prices going and certainly the best travel agents, nothing is a problem for them & this makes for a great overall cruise experience
Excellent Service and Prices
We have used Clean Cruising for several holidays and always found that from all the companies we have used they are the ones who go the extra mile. Communication is fast and efficient, they get you fair prices for the standard you want and their follow up is exceptional No hassles travel company that we use time and again
Clean Cruising provide excellent service .
Their consultants are friendly and on the ball for all aspects of travel as well as cruising. Any emails with any questions about bookings or prices are answered promptly. I have booked a cabin for solo travel and got a really good price, than the usual double fare.
I book all my flights and cruises for many years with Janelle from Clean Cruises, once even met her at the event organised in Melbourne and every time she dealt with the booking very professional with the best advice and quote. The documents were provided in the best possible time. I could only wish that when a special deal would occur, I would be informed about it. Maybe it's to much to ask for. I suggest all my friends to book with Janelle and all my relatives are booking they travels with her. I strongly believe that I can trust her in all my future traveling plans.
Some website prices and cabin classifications are misleading
I recently saw back to back cruises on the clean cruising website with exceptional prices for deluxe balcony cabins that were cheaper than normal balcony cabins. I asked for a quote for the deluxe balcony cabin. I specified that I wanted unobstructed views but the quote came back $3118 and $2428 per person when the web price was $2339 and $1984 per person much higher than listed on the website.
Following my original poor review rating, I received a reply stating the the prices displayed on the website were for obstructed view deluxe balcony ca...
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Questions & Answers
Do you serve 'Halal' or Vegetarian diet on board?
Sorry, I am only a passenger. I don't know if you can get halal, but you can definitely get vegetarian.
Anna R.Clean Cruising
HI Rohana, thanks for your question. We are not a cruise line but we can match you with the right cruise line to meet your needs. Feel free to give us a call on 1800 121 187. It is certainly possible for vegetarian and just need to check which cruise line can do Halal.
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