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Reviews

(90)
(0)
(0)
(0)
(0)
  • Ease of Booking
    5.0 (15)
  • Trip Completed Yes (15) · No (0)
  • Transparency
    5.0 (7)
  • Customer Service
    5.0 (13)

  • Verified customer

Excellent!!

published

The service delivered for our tour of China exceeded our expectations. We say that as we added additional days before and after the prgrammed tour. All the guides were excellent and oversaw all our check ins for hotels, flights and train journeys.



Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Tickets ordered on line and delivered to our hotel

published

Order rail tickets online from the UK for 3 legs of a tour round china. Asked them to deliver the Hotel where we would first needed them (cost around RMB80)> A couple of questions during ordering were quickly sorted by email and the tickets were at the hotel when we arrived. All worked really well.



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Trip Completed Yes
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours
  • Verified customer

See what you want, how you want to see it

published

Other than tips, all was paid up front, we saw what we wanted, entrance fees were paid where they could be in advance. Loved our guide (Chimpel), and our driver was always early.



Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Car Hire, Tour and Visa
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours
Marcus

MarcusCanberra 2600, ACT

Travel in China made easy

published

I was sceptical of Travel China when I first read about it. But after using it I would never travel in China again without using it. The staff are helpful and super responsive and the fees are reasonable.

Our train tickets were waiting for us at the hotel when we arrived in China. And when the hotel could not find them, TC responded immediately I sent an email to call the hotel staff to help locate them. In Beijing we took a Great Wall tour and the guide was excellent.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

Best Tour Company Ever!

published

I booked all of my train tickets through Travel China Guide and hey did a great job keeping me updated and giving me instructions on how to pick up my tickets. I also booked a tour in Beijing and it was amazing!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

A delightful month in China

published

Kelly Wang absorbed our requirements very well and produced an itinerary that fitted our requirement perfectly. When we received an invitation to visit a major university for four days Kelly adjusted the itinerary without complaint.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights and Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Cathy

CathySydney, NSW

  • 7 reviews
  • Verified customer

Exceptional Tour Company

published

We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.
No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service).

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise and Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

Not just in China

published

Not just China!! ...We had a very successful trip with Travel China Guide in China last year, so when planning this years trip to Vietnam we decided to use Travel China Guide again. In March my wife and I completed a excellent private tour of Vietnam from Ho Chi Minh City to Hanoi (Including Mikong delta and Halong bay cruises). Once again Wendy was professional and responsive when arranging and also during our trip.

A picture is suggested but you don't want to see a picture of me ..... so how about one of the "rice turtle" we had during one of the many excellent Vietnamese meals we enjoyed.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Cruise and Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours
  • Verified customer

Great 14 day China trip including Tibet with TCG

published

I can highly recommend TCG. The trip was exactly as advertised and certainly met or expectations. I booked the trip online and our consultant Wendy was very helpful. All of our guides were very knowledgeable and spoke English well. The cost was reasonable and we did not encounter any unexpected fees.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours
  • Verified customer

Book ticket on line and be worry-free

published

It was easy to book on line. I booked 5 seats in the fast train from beijing to shanghai.
No problem in getting the ticket. Ticket was lying at the counter of the hotel where we checked in.

Ease of Booking
Trip Completed Yes
2 comments
DR MALLICK
DR MALLICK

Travel China Guide is fast and dependable.

Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

They made the process of booking trains in China painless

published

Travel China Guide booked all our Chinese trains for us over a holiday period when it's almost impossible to get trains. They were excellent (and even apologised that they had only managed to get us seats in adjacent rows on one particular train that was bursting to the seams). Wouldn't hesitate to recommend them.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

Great experience in China with TCG

published

Our 10 days trip to Hangzhou-shanghai-suzhou was nicely organized by TCG. I would like to give a big clap to my travel consultant Emily as she dealed quickly and nicely to my various requests and enquiries. Our travel guides and drivers are also very polite and helpful during the trip. Only one small suggestion to the travellers or TCG perhaps is to have travellers or guides to contact each other before the trip to confirm on the exact meetup point in train station, as travellers could get lost in big station.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Great Trip - Excellent Guide

published

Had a brilliant day out with Travel China Guide Tours in Xian.

Guide was friendly, great knowledge and funny.

I highly recommend this company. Would definitely use again Exceeded my expectations

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Kathy M

Kathy MNorth Queensland, QLD

Perfect tour to see the best of China

published

They were amazing, a truly memorable trip all went to plan with no additional costs. My 8 day China trip was very organised with no problems, we were kept busy sight seeing every day, we stayed in the best hotels, ate the best Chinese food our guide Candy was amazing and very helpful and went beyond her job. Thoroughly recommend Travel China for all your travel. Would love to do another tour with them.

Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Tour
1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Exceptional trip run by exceptional people

published
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
See all answers
1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours
  • Verified customer

Would go again

published

Unit two weeks in China in different cities with different guides. Think they did amazing job and I would go again with them again in the country.

1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Stuartk

StuartkCHRISTCHURCH

Beijing Made Easy

published
1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Memories of China

published

Approx 11 days tour including Beijing, Xian, Guilin, Shanghai and Yangtze River cruise. Enjoyed every experience which was very well organised and professionally carried by all our guides.

1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

two incredible winning guides-chengdu and Beijing

published

we spent five incredible days in each city with the most fabulous guides. i thought the one in Beijing was outstanding and the best ever but the one in Chengdu was even better. when i realized they offered the same service in Bangkok i quickly book them again.

1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

  • Verified customer

Travel China Guide, great experience

published

We used the services of TCG twice. One time in 2004 to vist China. And again in 2018 to visit Vietnam. It is a very relliable company. The guides, drivers, hotels, airplanes and visits were excellent. You can choose their package or build your own, which we did. Great service. Especially with Wendy Lee. I will do business again with TCG in the future. Maybe to visit Myanmar.

1 comment
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Page 1 of 5

Questions & Answers

Kate.b

Kate.basked

Hello.
We would love to come to China and I wonder if you can help us with a private tour. I know your country is simply huge. if it is practical we'd like to see some or all of the following places. Beijing, Jinshanling, Datong, Yungang caves, Pingyao, Louyang, Xian, Mt Huashan, Zhangjiajie NP, Fenghuang, Guilin, longyi Rice terraces, Yangshuo, Mt Huangshan, Hangzhou, Shanghai, Suzhou. We're not pressed for time. Regards Kate Giles ( [email protected])

1 answer
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Dear Kate,

Thank you for contacting us. Yes, we are glad to help you customize a China tour for the destinations you would like to go. We will send you information by email shortly.

Thank you & Have a great day!

Ruby/TravelChinaGuide


Sue

Sueasked

Do you have any tours that are reasonably priced? I found one on grab me for 11 days in China. Very impressed bout the trip. They are not so good on the reviews.
My email [email address removed]

1 answer
Travel China Guide Tours
Nicole Y.Travel China Guide Tours

Hello Sue, we are glad to offer a tailor-made itinerary to you. I would like to suggest you visit our website travelchinaguide.com and go to Tailor My Trip page to submit your travel requirements or send an email to [email protected]. One of our travel consultants will get back to you to give you a proposed program with best price. Thank you for your time.

Regards,
Tina


Get an answer from our members and Travel China Guide Tours representatives

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