This company was previously known as The Global Work & Travel Co.
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- Verified customer
Initial impressions
Just starting out on the process. So far has been a welcome experience. The telephone staff have been helpful and polite. I have paid a deposit although next time might take some time to research the company further and to consider options before I was to pay deposit. At this stage, I am still feeling positive and excited about the possibilities and options.
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Review collected in partnership with Global Work & Travel
The reviewer stated that an incentive was offered for this review
Selling my deposit
I paid a deposit of $695AUD with Global Work and Travel a few years however can’t use it. If you’re ready to go on an adventure i’ll sell you my deposit for a discounted price.
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- Verified customer
Love it! Best experience
No unexpected fees
Booked a volunteer experience with sea turtles and so far it has been amazing
At the start I wasn’t sure which volunteer experience I wanted to do so I went with one and decided to swap later on once I had decided, it was super easy and no hassle. I imagine cancelling would be just as easy
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- Verified customer
Crystal was absolutely amazing on the phone!! Made it easy to converse, was very supportive & patient! Great woman!
Booked the Teach opportunity - process was broken down simply & the experience with the call handler was amazing. The fees were explained & what is included as part of the package. Very easy to book & advises it’s quite simple to postpone if required.
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- Verified customer
I am very excited for everything! A great experience!
On my way to Spain soon! The company help has been exceptional! With the help of Ellyse, my trip advisor, everything has been made very easy. So happy I don’t have to worry about anything!
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- Verified customer
Very helpful!
Amazing!! Rachel was super helpful and we have found our amazing volunteering job in South Africa. We felt like we could ask many questions and were happy with how fast the process was. Thank you so much!
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MatthewKWestern District, VIC
- Verified customer
Fantastic
No extra fees just had to put deposit down
24 month working holiday visa in the U.K, it met my expectations stress free
I was wrapped with the service from Luke
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KimberlyMMetropolitan Adelaide, SA
- Verified customer
Amazing compassion, understanding and encouragement
I haven't yet left for my destination, however the over the phone experience so far has been incredible.
I'm excited for the rest of the journey both on the way and in the new country
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- Verified customer
Global Work & Travel Booking Experience
I had no trouble booking or getting information about the trip. Throughout the whole process the staff were polite and able to answers all the questions I had. I booked a trip to Costa Rica and unexpectedly got a promotion. It was a great experience, excited to get there!
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- Verified customer
Seamless Experience
They are so helpful and answered all of my questions. Meet beyond my expectations of how everything works. So excited for my new adventure to live and Au Pair in America!
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BrooklynLSydney, NSW
- Verified customer
So worth it!!
The lady who helped me book this was amazing with following up on all the details and tried her best to give me a good deal on my trip, so worth it and can not wait to travel!!!
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They do what you need, but way overcharge you for it :(
It all seemed great to begin with, a little overpriced, but worth it to have back up when travelling to another country. However, once I had completed my initial deposit they informed me that I would literally have to fly to Sydney or Melbourne to get my visa as there are only two visa offices in Australia for Canada, and then once I reached the Flights and Travel Insurance stage they invoiced me a huge amount of money! For example a one-flight for $1,700, but when I did my own research I found perfectly good flights for $600-800 dollars! What ...Read more
the heck do they need all the extra money for? Even a flight with flexible dates only cost a couple hundred extra not a thousand! It was exactly the same thing with the travel insurance. I paid these guys so much money to begin with they're supposed to be helping me out not charging me for nonsense so they can make commission off poor broke kids just out of high school and uni. They should be ashamed.1 comment
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JackBCentral Highlands and Goldfields, VIC
- Verified customer
Definitely Recommend
Awesome service and so easy to set everything up! Would definitely recommend!
A great price to have 24/7 help and the security of jobs that they help with!
Couldnt ask for anything more!
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- Verified customer
Great service
The officer who got in contact with me was extremely friendly, helpful and did her job to the best she can to help inform me and make my trip as best as it could be even before going and super easy to book! Thank you Dee! I would recommend this company to everyone! Can't wait to start my trip into Canada!
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Olivia BurgessGreater Melbourne (Outer), VIC
- Verified customer
Would definitely recommend for other people !!
It was super easy to book the trip. The person I talked to answered any questions i had, and made me feel really comfortable with the whole trip. I would definitely recommend this trip to others.
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LindaSydney, NSW
- Verified customer
A trip to remember!
I wish I would have gotten more information- but life is what you make it and I made the most of it.
Samara is just beautiful and the TEFL teachers were amazing!
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Brandon HansenSouth East Queensland, QLD
- Verified customer
Great service
Emily was amazing and helped with everything I needed to know!! She made it real easy for me to understand everything I needed to know and made me feel comfortable with all the choices I made. Great service!!
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- Verified customer
Definitely recommend!
I love how easy the people were too communicate with, they told me everything i needed to know about the entire trip! I also love how there is a lifetime guarantee if i decide to pospone my trip!!!!
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AndrewMetropolitan Adelaide, SA
- Verified customer
Quick and easy
It was very quick and easy, it didnt take long to be on my way. Liam was great, everything happened right there and then in the one phone call. Do recommend
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- Verified customer
Would never recommend Global work and travel
At first, it was really helpful and everyone answered all my questions that I had, I was a bit behind on filing my final paper work as I had some family personal things going on and they were a bit harsh with me. When it came down to it and I was trying to finalize my trip no one would contact me. I left messages and sent e mails to people and when someone finally answered me they didn't believe and doubted me that I had actually called or left messages. It took my friend messaging them that I was starting to panic because no one was messaging ...Read more
me for them to finally contact me back. I have multiple other people in my class that I am saying that Global work and travel gave false information and was not helpful and was rude. I highly suggest going right to xploreasia yourself as they are a wonderful company and amazing to work with. I strongly suggest and so do many others in my group that you never use Global Work and Travel.3 comments
GlobalGlobal Work & Travel
Hi Morgyn,
We're very saddened to receive this review and very sorry that you feel this way about your experience with us. ... Read more
After you registered for the trip in December 2018, our team constantly tried to get in contact with you via phone and email over several weeks, after they received no correspondence from you, our team advised you they were placing your file on hold, ready for you to reactivate when you were ready. Seven months after registering, you advised us that you wish to cancel, however, after deciding not to cancel, you advised our team that you were interested in another trip. Two months later and a month out from the trip start date, you advised our team that you in fact wanted to continue with the trip. As you are aware, our trips require months of planning and preparation to organise your placement with our in-country partner on the course, required documents, visa and airfares, and organising all of this four weeks before the start date is simply not possible. Our team have replied to every email and call you have made to us, we welcome you to forward these emails and call logs to us that you claim we did not reply to. Additionally, our team work hard to provide a premium service to all of our travellers, including in-depth pre-departure support and pride ourselves on giving travellers accurate advice and information about their trips. If you would like to discuss further, please email us at [email protected].Thanks! Ill begin to forward you my call logs and e mails that were never answered by anyone on your team!
All Im saying is, its no coincidence that theres a Facebook group dedicated on educating people not to use your company, and that no one person Ive met that has used your company would recommend you.
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Questions & Answers
nanaasked
Is this company also do a "regular" travel booking? or specialises only in "working"type of holiday?
Thanks!
No answers
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GlobalGlobal Work & Travel
Hello Naruto,
We are sorry that you feel this way about our service. During your initial phone call, your consultant would have told you that you are required to attend an in-person visa appointment ... Read more
as part of the requirements set by the government. The Visa offices are out of our control and biometrics is a part of the visa process and if you live outside of Sydney or Melbourne you have to travel to do your biometrics. So regardless if you went through us or did a WH on your own you would have had to do this anyway to travel.