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FionaSydney, NSW
- Verified customer
Great package deal to Noosa!
We booked our recent family holiday to The Sofitel Noosa Pacific Resort through My Holiday Centre and were extremely happy with our package deal and the efficiency of the service. The accommodation and included meals were superb and the transfers to and from the airport were trouble-free. We have no hesitation in recommending My Holiday Centre for those needing help with their travel arrangements.
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Stuart
- 2 reviews
- Verified customer
Fantastic value holidays
MyQld holidays organized a great value for money package for our Cairns holiday, the accommodation, inclusions and extras were fantastic, from the included trips to the extras at the hotel each day. Will definitely use them again for our next holiday
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Dana F.South East Queensland, QLD
- Verified customer
Cancelled my booking with no communication of any sort
- Booked a flight 6th of December and had booking ID Number. Stated i would receive ticket within 24hours
- 5 days past and i had to send my 3rd email asking where my ticket was to be notified they did not have a ticket as the price of the ticket had increased since i booked. I could book at a higher price or get a refund.
- i was informed If at any time before you fly if the ticket increases in price your ticket will be cancelled but you dont automatically get a refund you have to continue to call and email to get your money back.
Would never use this company as your flights never guaranteed
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Service standards
- 2 reviews
- Verified customer
Service after payment
Booked a holiday to Hamilton Island.
Took days to get a reply.
We missed out on the original package we wanted.
Another one was offered (more expensive)
Once booked and payed for, we noticed the bonus offer of the 'island day tour' didn't allow infants (we have a 5mth old).
I have followed up several times asking if the activity can be changed and have not had a response.
All of our tickets were sent to the wrong address and had to be re sent.
They were rude when I called them back regarding this.
Followed up AGAIN Monday 2nd December.
Called Thursday 5th and requested a return call that has not been returned....Read more
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Review collected in partnership with My Holiday Centre
Marilyn HendersonSouth East Queensland, QLD
- Verified customer
Great Holidays to be had.
Have booked five holidays over the years with My Holiday and never had any problems. Mostly to Hawaii. Always very helpful. Have good specials.
Very pleased with the service. Highly recommend.
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Review collected in partnership with My Holiday Centre
- Verified customer
Everything was as quoted
Customer service staff were efficient and replied to in a timely manner. Booking and payment for holiday was seamless. All inclusions were of good quality and honoured by resort. The accommodation and facilities at the Meridiun were of a high standard. Staff were super helpful and friendly.
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Review collected in partnership with My Holiday Centre
- Verified customer
Loved It!!
We have stayed at this resort previously and highly recommend this destination, I recommend if you visit you purchase the food and drinks card for $750 valued at $1000AU. We were not offered this when we bought the holiday but it is definitely something we would have purchased if we were aware. The trip to Pele Island was definitely worthwhile and a wonderful experience that I highly recommend.
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Review collected in partnership with My Holiday Centre
JessHunter Region, NSW
Trip great, service not so great
Price was great. Beautiful hotel. Everything was well organised. However once money was paid every single email we sent was not replied too. Once money was received they didnt care about anything else. Wont use again for this reason. Will use a proper travel agent from now on.
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- Verified customer
Great customer service
Excellent service. Always replied back when I had queries promptly. Nothing was too hard. Booked 9 nights at Iririki Island Resort in Vanuatu. Everything has run smoothly. Looking forward to holiday!
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Peter HopperGreater Melbourne (Outer), VIC
- Verified customer
will use them again
well organised booked Hawaii great hotel would be a 5 stars except our change in Sydney was a shambles bus transfer not running no help anywhere by virgin had to get a taxi $22.50 and not leaving the airport
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Review collected in partnership with My Holiday Centre
Talbess01Victoria, Australia
- 7 reviews
- 1 like
- Verified customer
Well priced no frills service
I have used My Holiday Centre for two holidays this year. Of course the price is very attractive and I understand that it is a "no frills" service. The first (to Noumea) was easy with no complications and I was happy to use them again. The second (to Vanuatu) had a lot of complications which were not My Holiday Centres fault (Air Vanuatu constantly changing flight details) and the lack of contact by My Holiday Centre was a problem. Basically we got no updates from My Holiday and I had to call Air Vanuatu directly when I checked in on line a...Read more
nd found the departure time was completely different to what was stated on the booking. Even then I was given incorrect check in times by Air Vanuatu staff. We got to the airport and all check in was closed and it was just dumb luck that we managed to get checked in and on the plane. The "free" inclusions provided with My Holiday bookings sound good but I think the value of those inclusions are overstated, we didn't get much value from them at all in Vanuatu.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with My Holiday Centre
- Verified customer
best value for money holiday
Everything was perfect, the accommodation, the weather, the tours and inclusions.
We would definitely book another holiday through My Holiday Centre.
I have even told my workmates about it and they are looking at booking holidays too.
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Tina SaltVictoria
- Verified customer
We have booked via My Holiday Centre for at least 10 yrs. Very easy to deal with. Excellent service.
Bought a package for the Marriott Surfers Paradise this time. Great extras and perfect place to stay for families. Staff very helpful and willing to go out of their way to answer any questions. Very attentive. Excellent Welcome Centre who can arrange public transport and attractions with good discounts. Breakfast Buffet was average, needs more Gluten Free options. Restaurants had excellent food.
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Review collected in partnership with My Holiday Centre
- Verified customer
Outstanding Service
My husband and I have travelled with My Holidays several times now and they come highly recommended.
The staff are very polite, helpful and professional and nothing is ever a problem.
I would not hesitate in recommending them in fact I have sent many clients to them.
We are very much looking forward to our next holiday to Hawaii in February booked through My Hawaii.
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Brian MortimerSydney, NSW
- Verified customer
Fantastic Holiday
booked 8 nights in Waikiki beautiful place, great service at the hotel, fantastic holiday best ever. The Myholiday service was excellent and very helpful will recommend them to my friends
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- Verified customer
Really great for retired couple to relax
Booked 5 day package to Noosa Sofitel. We have been there before. Excellent value at a great and convenient resort type hotel. Central location with easy access to beach and restaurants.
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Uouly VellaGreater Melbourne (Outer), VIC
- Verified customer
Great service
Replied straight away when I had a question about my booking, great service. I loved all the inclusions, which made our holiday even more enjoyable. I would recommend anyone to use their service in booking their next holiday.
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Claire MacFieGreater Melbourne (Metropolitan), VIC
- Verified customer
Easy Easy Easy
Literally paid our money turned up and everything went to plan and was so easy!!
Thank you for giving me a great holiday for a great price with no hidden costs!:)
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- Verified customer
Great service Great Holiday
Booked a 7 day package to Cairns. Great value and enjoyable stay. Staff member George was attentive and organised everything within 4 weeks of departure. I needed to have a name change with the air ticket which I then have to pay an additional charge.
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Sarwan SinghGreater Melbourne (Outer), VIC
- Verified customer
Great consultant who tailor made my holidays
No hidden costs after booking
All my requirements were included without a hitch
Tailor made holidays with all the inclusions easily done
Great Barrier Reef adventure and other places of attractions were included in the package
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Review collected in partnership with My Holiday Centre
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Questions & Answers
Darlene n.asked
Ref ABY2346583. Booked 3 days ago. Still no eticket. Other website unsually issue eticket straight after. Why take aunty betty so long?
No answers
Bevasked
Are there any reviews from travellers who have been in your Canada/Alaska holidays
No answers
Ginaasked
What airlines do you use for the 10 day Vietnam 2 for 1 deal? Is it possible to upgrade flights to business.
No answers
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