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Reviews

4.5

291 reviews
5
(211)
4
(49)
3
(10)
2
(5)
1
(16)
  • Transparency
    4.7 (158)
  • Customer Service
    4.7 (232)
  • Trip Completed Yes (183) · No (70)
  • Ease of Booking
    4.7 (244)
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Uouly Vella

Uouly VellaGreater Melbourne (Outer), VIC

  • Verified customer

Great service

published

Replied straight away when I had a question about my booking, great service. I loved all the inclusions, which made our holiday even more enjoyable. I would recommend anyone to use their service in booking their next holiday.



Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Claire MacFie

Claire MacFieGreater Melbourne (Metropolitan), VIC

  • Verified customer

Easy Easy Easy

published

Literally paid our money turned up and everything went to plan and was so easy!!
Thank you for giving me a great holiday for a great price with no hidden costs!:)

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Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

  • Verified customer

Great service Great Holiday

published

Booked a 7 day package to Cairns. Great value and enjoyable stay. Staff member George was attentive and organised everything within 4 weeks of departure. I needed to have a name change with the air ticket which I then have to pay an additional charge.

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Review collected in partnership with My Holiday Centre



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Sarwan Singh

Sarwan SinghGreater Melbourne (Outer), VIC

  • Verified customer

Great consultant who tailor made my holidays

published

No hidden costs after booking
All my requirements were included without a hitch
Tailor made holidays with all the inclusions easily done
Great Barrier Reef adventure and other places of attractions were included in the package

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Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation, Cruise, Flights and Tour
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Review collected in partnership with My Holiday Centre

Viv

Viv

  • 2 reviews
  • Verified customer

A happy customer

published

Very happy with this company. Have booked 2 Hawaiian holidays with no problems at all. Staff are very obliging.
They go out of their way to answer all your requests very correctly.

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Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Terry

TerryHolgate

  • 2 reviews
  • Verified customer

Good level of service

published

I had to pay the full amount up front. The advertisement showed that only a deposit was due but when I called I was told the resort required full payment.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Tanya H.

Tanya H.Sydney Surrounds, NSW

  • Verified customer

Great offer, still to take trip

published

Booked a trip to Hawaii for my husband and myself, looks like great value. Have travelled to Fiji before with my holiday centre and found the holiday fantastic value, so happy to book thru them again

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Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Trish M.

Trish M.Sydney, NSW

  • Verified customer

Great experience, nice and relaxing

published

Everything was perfect, just a very enjoyable holiday, free of stress, we have an amazing experience. I was I could have stayed longer, vouches and staff were very helpful. Till my next holiday

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Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

  • Verified customer

Great experience

published

No unexpected fees at this point. Great at getting back to us about our holiday and staying in touch. Good detail provided about our booking also. Would definitely book through my holiday centre again

Transparency
Customer Service
Trip Completed No
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

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Kerry

KerryVictoria

  • 2 reviews
  • Verified customer

Good value for money

published

Booked a My Queensland holiday for Cairns. No hidden costs- the added extras in the package were great. We had a free drink each day, tapas daily and an ocean view. Also included were airport transfers. Flights also included. It was a good package- they delivered i what they promised.

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Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Cruise, Flights and Tour
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Review collected in partnership with My Holiday Centre

  • Verified customer

Great Service

published

Holiday to New Caledonia was easy to book and had a great holiday & would use them again. Needed a little prompting in order to receive our e-tickets on-time though. There were mix-ups in regards to the Shuttle bus from the airport to the resort and the tour information we received was incorrect (on the wrong day).

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

Margaret Froggatt

Margaret FroggattIllawarra, NSW

  • Verified customer

Great way to find holiday deals

published

When we paid deposit we were not told about B Pay to avoid extra charges on a credit card, would be very helpful if this is mentioned at the time of booking

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Desi

DesiSydney, NSW

  • 4 reviews
  • Verified customer

Great

published

Everything was good but the hotel didnt know anything regarding our package so we missed out on a lot of bonus rewards we were supposed to receive. That wasnt very nice

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Insurance
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Review collected in partnership with My Holiday Centre

Peter

PeterGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent value for money and service

published

The Gold Coast package provided by My Holiday Centre was excellent value for money. We had to re-schedule the dates of the holiday and this was handled promptly with a minimum of fuss and only a small financial penalty.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
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Review collected in partnership with My Holiday Centre

Kimberly McMahon

Kimberly McMahonGreater Melbourne (Outer), VIC

  • Verified customer

An excellent company to work with

published

I have used My Queensland Holiday to book previous holidays. Once again everything went like clockwork. They delivered everything they promised, on time and with no fuss. They were informative and quick to answer any queries I had. The trip to Cairns was excellent.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

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Ginger

GingerSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Fantastic travel company

published

Advice received was so very helpful. We received an early checkin, an upgrade of room, hotel waived one nights room tax, exceptional tours organised, free mobile internet. Will definitely use again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Tour
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Review collected in partnership with My Holiday Centre

Elliott White

Elliott WhiteGreater Melbourne (Metropolitan), VIC

  • Verified customer

Wow what a holiday package!

published

We loved our experience with Lynda from My holiday centre. From the very first interaction with her we knew our holiday was going to be amazing!
The package we picked was great value for money. The included extras were all worthwhile.
The Riley's by Crystalbrook resort was next level. Great new resort right in the heart of Cairns. We loved the rooftop bar and the pool

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

Vincent Crisapulli

Vincent CrisapulliGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great value. Terrific service

published

Absolutely fantastic to deal with. Great value and easy to book. I would never consider going to Queensland without contacting My Holiday Centre. Get a $100.00 discount for repeat bookings.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Flights and Tour
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Review collected in partnership with My Holiday Centre

David Pearce

David PearceIllawarra, NSW

  • Verified customer

Great Cairns holiday

published

Everything that was quoted in our holiday package was delivered. Staff presented as happy and helpful. Would recommend. Our prebooked activities were great and we could not fault our stay at the Novotel Oasis Cairns with great staff and amenities.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation, Cruise, Flights and Tour
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Review collected in partnership with My Holiday Centre

  • Verified customer

Generally good experience.

published

The staff were helpful, but there was a lot of back and forth to get the booking right with lots of small errors. The holiday package to Samoa was great though!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Flights
See all answers

Review collected in partnership with My Holiday Centre

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Questions & Answers

Darlene n.

Darlene n.asked

Ref ABY2346583. Booked 3 days ago. Still no eticket. Other website unsually issue eticket straight after. Why take aunty betty so long?

No answers
Bev

Bevasked

Are there any reviews from travellers who have been in your Canada/Alaska holidays

No answers
Gina

Ginaasked

What airlines do you use for the 10 day Vietnam 2 for 1 deal? Is it possible to upgrade flights to business.

No answers

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