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Reviews

4.5

291 reviews
5
(211)
4
(49)
3
(10)
2
(5)
1
(16)
  • Transparency
    4.7 (158)
  • Customer Service
    4.7 (232)
  • Trip Completed Yes (183) · No (70)
  • Ease of Booking
    4.7 (244)
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Geoffrey Norgate

Geoffrey NorgateSouth East Queensland, QLD

  • Verified customer

A great experience.

published

The first thing to impress me regarding My Holiday Centre was the honesty of their advertising. The price quoted in their advertising was the actual price I paid, save in my case for a single supplement. The resort, "Iririki" in Vanuatu, was sensational, great location, great staff, great food. All my holidays in future will be booked through My Holiday Centre.
Thank you,
Geoffrey B.



Review collected in partnership with My Holiday Centre

Jenni G

Jenni GSydney, NSW

  • 3 reviews
  • Verified customer

Excellent value for money!

published

Resort fee not included in package
6 nights Sheraton Waikiki - outstanding!
Fabulous hotel, best location, amazing infinity pool! Exceeded expectations - ocean view essential!
Made minor adjustments to island tour date - communication easy, prompt reply through emails.

Review collected in partnership with My Holiday Centre

Michelle RY

Michelle RYSouth East Queensland, QLD

  • Verified customer

A nice holiday

published

Well it was a nice holiday, relaxing and a lovely change of scenery after a tough year. First property was a bit below par in terms of the 5 star rating. Food again was also a bit average.

Second property was a much nicer and general quality was higher. Enjoyed our time there a lot. Sadly a catastrophe with the transfer from the hotel to the airport for our return flight. This was sorted by lovely staff but still left us waiting at the airport for hours longer than was necessary so that was disappointing when we could have been enjoying the resort a bit longer.

Review collected in partnership with My Holiday Centre

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DiTay

DiTaySydney, NSW

  • Verified customer

Another excellent holiday

published

Originally booked in August and because of health reasons changed to November
The booking was changed with no problem . Louise is always efficient
Our fourth holiday booked thru My Holiday
This time Staying in Port Douglas at the beautiful recently refurbished Sheraton Mirage, absolute paradise pools and vegetation amazing

Review collected in partnership with My Holiday Centre

  • Verified customer

Fabulous week away, all setup for us. No hassle for us!

published

No unexpected fees. Booked extra trips. Extra for scuba diving on one organised trip. Extra trip to croc farm and one to daintree rainforest. No need to adjust or change booking.

Review collected in partnership with My Holiday Centre

  • Verified customer

Easy holiday booking

published

The holiday met expectations & was good enough to repeat. Only 1 problem was that the included trip to Fitzroy Island was cancelled due to lack of numbers & our holiday expired before it was available again. The package at Rydges Esplanade Cairns was great with the minor drawback of being quite a walk to CBD.

Review collected in partnership with My Holiday Centre

Kerry00

Kerry00Wide Bay-Burnett, QLD

  • 2 reviews
  • Verified customer

Good experience !

published

Have used My Holiday Centre several times . Always efficient and obliging to deal with .Prompt replies to any questions and no problems with bookings .
Definitely recommend to anyone wanting to book great value holiday with no fuss or hassle .

Review collected in partnership with My Holiday Centre

Sue Sumsion

Sue SumsionMetropolitan Adelaide, SA

  • Verified customer

Good holiday a few hiccups with one of the consultants

published

Had issues with kane with mucking around the booking And putting in incorrect dates several times
Natalie who I started with was able to resolve and get the alterations sorted

Review collected in partnership with My Holiday Centre

Debra Stark

Debra StarkSydney, NSW

  • Verified customer

Very competent, friendly holiday business

published

I booked a holiday to Hawaii, there were no unexpected or additional fees. It was fabulous that the price quoted included the airfare and breakfast daily. I've used this company before and have always found their prices to be very competitive.

Review collected in partnership with My Holiday Centre

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Stewart Adams

Stewart AdamsSydney, NSW

  • Verified customer

Excellent staffs who know the travel business. The ladies were patient in walking me through the dates etc.

published

No extra fees to date. Family holiday to Phuket Thailand at the Westin Siray Bay Resort. . great, very helpful, Niketa & Justine were fabulous. Expectations for the booking was meet. Hope the resort is as good as indicated.

Review collected in partnership with My Holiday Centre

Oldace

OldacePerth, WA

  • Verified customer

Easy To deal With..

published

Easy To deal With.. Friendly knowledgeable staff based in Australia and have a good understanding of English unlike a lot of airline call centers.
Changes and small requests were happily made.
Highly Recommended.

Review collected in partnership with My Holiday Centre

Bill Shephard

Bill ShephardSydney, NSW

  • 2 reviews
  • Verified customer

Wonderful Cairns

published

Everything the promised, they delivered! Our flights, transfers, bed and breakfast at Novotel Cairns, a bottle of wine on arrival, cocktails every day, tickets to the Aqarium and trip to Barruer Reef. Amazing value. Thank you My Holiday Centre.

Review collected in partnership with My Holiday Centre

Katrina McGee

Katrina McGeeGreater Melbourne (Outer), VIC

  • Verified customer

Port Douglas here we come

published

Really happy with the great customer service so far and what was offered in the Port Douglas package and hope the holiday in May is as great as it sounds

Review collected in partnership with My Holiday Centre

  • Verified customer

Excellent experience

published

From the very first interaction, the MyBali team (Tyler Williams) were professional, helpful and kept us fully informed. The holiday was exactly as booked, everything worked like clockwork, no added expenses.
Even when our return flight was cancelled, the MyBali rep at the airport got us on an alternate flight with no fuss at all.
Highly recommended.

Review collected in partnership with My Holiday Centre

Happy consumers for Olivia Vine's helpful manner.

published

My experience was good and feel respected.
She is knowledgeable of the travels product and is able to explain clearly to me so I can tell my wife. Thanks for your great worker.

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excellent service and holiday

published

Costs up front were what we paid for.
Our port Douglas holiday at the Sheraton was a fantastic experience; the room was serviced daily; the staff were extremely friendly and helpful; it certainly met all our expectations.
Holiday consultants were professional and informative with suggestions

Johnny

JohnnyGreater Melbourne (Metropolitan), VIC

Query on the booking I've made

published

The consultant Olivia, was very polite, helpful and patient. I booked an an 8 night package to Vanuatu and added a cascade waterfall tour. It was very pleasant talking to her and yes, it met all my expectations.

  • Verified customer

Great Hawaiian experience

published

Great service from this company
Flights all organized especially return check in was already sorted and did not have to wait in a long long queue
Hotel upgrade exceptional
Loved Hawaii because of it!!

Review collected in partnership with My Holiday Centre

Very professional and great service

published

Booked a trip to New Caledonia through this agency, our first time with this service. Travel agent Tracee was great to deal with. Our expectations were more than exceeded. Flights, transfers and accommodation were just perfect..Certainly will use again for future holidays.

Nikki

NikkiCentral West, NSW

Booked with them three times and have had three amazing holidays.

published

We have booked three holidays to Fiji with this company and have never had any issues whatsoever. The customer service team is very easy to get on to and very helpful with anything you need. We had specific requests as we were traveling the with a very young baby and they were very willing to cater to our needs.

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Questions & Answers

Darlene n.

Darlene n.asked

Ref ABY2346583. Booked 3 days ago. Still no eticket. Other website unsually issue eticket straight after. Why take aunty betty so long?

No answers
Bev

Bevasked

Are there any reviews from travellers who have been in your Canada/Alaska holidays

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Gina

Ginaasked

What airlines do you use for the 10 day Vietnam 2 for 1 deal? Is it possible to upgrade flights to business.

No answers

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