Excellent service and easy to use
I found Travelonline through a Facebook advertisement. I navigated to the website and found a deal that was $500 cheaper than the hotel had advertised and got a few extra freebies thrown in as well. I got a quote from travelonline and gave them a call with a few questions. All my questions were answered and the booking was confirmed and paid for within 24 hours. The deal included transfers and the drivers were there 20 minutes early on both days.The drivers were professional, courteous and very informative I cannot find anything to fault them a...t all. The best thing was that the entire booking process was online and I could choose certain add-ons such as travel insurance if I wanted them. There was no pushy travel agent trying to sell me something or get me to upgrade etc. I asked Flight centre if they would match the price as they advertise that they would and I was told flight Centre only price match hotel quotes now, so they wouldn't do it. I would highly recommend Travelonline if you are looking for a competitive price and ease of booking.
Perfect and highly recommended
Booked my travel to Fiji and i live in New Zealand - was a hassle free and extremely efficient service by this team. i would definetly use them again. clear information and no hidden fees etc. Lisa is amazingly efficient in her work. Thanks again.
Great experience using this company I was sceptical at first at how cheap the price was for the holiday packages thinking it was too good to be true. Everything went perfectly and all staff were very helpful!
Second Trip organised by Travel Online to Bali
Booked with Travel Online to Bali in November Great Trip to Kuta and on return Booked again for Quick Trip before Christmas to Ubud Consultant was great and serviced our needs. Great Job
EXCELLENT CUSTOMER SERVICE
Booked a family holiday to Phuket through Travel Online. It was very easy to do and the customer service I received was fantastic. After confirming my booking online I received a call from Lisa firstly thanking for my booking but also advising that they may be more preferable flights available for me and the family. Within minutes Lisa sent through other flight options which in fact were better then what I had initially booked. Our holiday was wonderful, everything went smoothly, there wasn't a single thing that we were disappointed with. A big thank you to Lisa and the team at Travel Online.
Peter & Robyn
Was great experience booking through travel online.
We booked our holiday to fiji through travelonline. Was a wonderful experience for the whole family. The packages included was really good and was a really smooth and hassle free experience
- Verified customer
We booked a 7 night all inclusive package to Samoa with Travel Online. Answered all our queries in a prompt manner and organised everything down to the final details, hassle free. They were very competitive with their pricing and no hidden cost. They kept us up do date with any changes to our itinerary and health alerts. I would highly recommend Travel online and will be definitely using them again for our future travels.
We booked all inclusive 9 days in Phuket and 4 days in Singapore with TravelOnline and everything ran smoothly. Excellent service and all the paperwork was sorted easily in time. Will definitely be booking with them again. Thank you to Rachelle and all the crew there.
I recently booked a family holiday to Fiji. Everything went smoothly with my travel plans and I secured a fantastic holiday package. I would definitely book through Travel Online again.
Rest & re-coup
Booked an all inclusive package for 5 nights at Naviti resort in Fiji with Travel on line. They answered all our emails promptly, reminded us when payment was due & gave us all the paperwork in plenty of time. Everything went smoothly & we had the holiday we were hoping for. Will be looking for more deals for holidays through Travel on line.
Fun in Samoa
We booked a 6 day Samoan holiday for 5 adults with TravelOnLine and could not be happier. Booking on line was extremely easy and communication with a representative was quick and efficient when requested. Our holiday was problem free from begin to end. Will certainly be looking for more value holidays with this company. Thanks to Rhiannon at TravelOnLine.
Perfect Bali Holiday
Fantastic service, Booked a Bali package deal with Travelonline, and right from the start it went along without any issues we booked all information was emailed and we were kept updated, website easy to use, will be back for some more adventure many thanks to Lisa and the team at Travelonline
Professional job done by friendly helpful people.
Travel online provided my family with an excellent holiday to Fiji. All communications were fast and efficient, the booking process simple and all requests were met with attention to detail. We had no problems at all. Many thanks to a wonderful team.
Awesome service, the website is super easy to use looking for packages with different locations and dates etc and really good value for money. (cheaper than trying to price everything up seperately). Really happy with their service and will continue to use them. We've booked twice to Fiji, 12 mths apart, to the same location and it met all expectations.
Booked a Fiji Holiday & everything went so smoothly from initial inquiry to final booking, Trip went off without a hitch so couldn't be happier with whole experience. will use again.
Booked a Bali package with these guys. Such great value for money. It was all planned out and Easy to follow. Way above our expectations and we will use this service again for sure.
Perfect & rejuvenating
We had a fabulous holiday, it was central to seminyak & Kuta & opposite the beach. Relaxing with happy & helpful staff. Prices were affordable. Food was delicious and cocktails tasty!
Wed love to return again and enjoy the Balinese hospitality!
I couldn't be happier with the whole experience when booking our four friends trip to Bali. A great selection of hotels and by far the cheapest, even when comparing with the hotels direct. We received lots of inclusions and extras and even a further room upgrade at the Padma Legian. I would definitely recommend TravelOnline to family and friends.
I came across Travel Online when booking our family Thailand holiday. They had the best price for what we wanted at the time. The whole booking process was easy. There were no hidden fees after final payment. Emails were responded to promptly or you could call and talk direct. I would definitely use Travel Online again and highly recommend them.
By far the best travel booking website. Easy to use and to modify packages to suit your needs. Also very good prices, coming from a hotels background I'm confident I could not have got our recent overseas trip cheaper than I could book with them, and it was far easier.
Good after purchase experience too.
Will certainly use them in the future.
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Questions & Answers
Can u pay holidays off?
TravelOnline C.Travel Online
Hi Kym, we have a few different payment options. You can find more information about them here: https://www.travelonline.com/payment-options
I have a $100 voucher for travelonline.com and want to use it to stay at a hotel in my city but at checkout there's no option to input a voucher or gift card. Please help.
TravelOnline M.Travel Online
Hi There, Please contact our reservations team on 1300 883 887 and they will be able to assist you with your booking.
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