WE used AllClear for the first and LAST time due to an ongoing dispute about a cancelled trip which we made no claims for. We were informed we may be able to transfer to another trip but all return emails confirm AllClear will not help. They are part of Insure and Go. I would STRONGLY advise not to use either company. Simply after the cash.

AllClear Travel Insurance are firstly underwritten by Insure N Go - not a reliable company. They took five weeks to respond to my email asking to use our cooling off period and said it was 'too late' and took our money. Their disregard of customers and rude customer service agents are a disgrace and this company should be shut down. Do not use their products and consider yourself pre-warned. [name removed] and [name removed] from Customer Service are who we finally had dealings with and told me to post a complaint to their Dispute Resolution Centre - again, what a laugh in this current day and age that their Dispute Resolution Centre is only available via post!!!!

We felt comfortable and confident insuring with All Clear Travel Insurance. This confidence was proved when the day before we flew out of the country, our daughter sustained injuries requiring hospitalization and surgery, delaying departure. We appreciated the reimbursement of new flight tickets, done without picky delays that can be typical of some travel insurance companies. We will definitely insure with All Clear again.