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Reviews

2.0

100 reviews
5
(17)
4
(3)
3
(2)
2
(20)
1
(58)
  • Build Quality
    1.9 (16)
  • Value for Money
    1.6 (16)
  • Ease of Use
    2.5 (13)
  • Cleaning & Maintenance
    2.5 (15)
  • Hot Handles While Cooking Yes (10) · No (5)
  • Even Heat DistributionYes (6) · No (8)
  • Non-Stick Longevity
    • Still Works (4)
    • 1 - 3 years (3)
    • 5 months - 1 year (3)
    • Less than a month (2)
    • 1 - 4 months (1)
  • Non-Stick Quality
    1.8 (13)
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Paul

PaulPerth, WA

  • 4 reviews

Why did I waste my money

published

After only three months of use the frying pan handles are cracking and literally falling apart. I wish I had read these reviews before I bought this rubbish. The Tefal was our first choice but we thought these were in a comparative range. What a joke. BO NOT BUY THIS PRODUCT. If there was an option for zero stars I would give them that.

Purchased in January 2021 at Baccarat for $200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
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Jenpc1

Jenpc1South East Queensland, QLD

  • 2 reviews

Poor quality

published

I have just used my new NON STICK egg poacher for the first time. Well it took me longer to clean the non stick poachers then it did to cook and eat them. NON STICK I don't think so, very disappointed.



Purchased in February 2021 at Robins Kitchen for $65.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionYes
See all answers

Oh dear I have bought a dud!

published

I bought two pots, a pan and the poacher - I am disappointed I have been ripped off and baffled that a company can make an unsafe product and legally sell it. Nice design however...pot handles that get hot so you need to use a cloth to remove the lids, and steamer holes in the poacher right where you hold your hand to crack the egg into the holder... getting burnt is high risk with this product.

I get from the other reviews there is no point contacting the company - I figure they have my money -why should they care.



Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking Yes
Even Heat DistributionYes
Non-Stick LongevityStill Works
See all answers
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Dave G.

Dave G.

  • 2 reviews

Rusty lids

published

Purchased a Baccarat Granite frying pan and 20cm pot, and after just a few months tiny rust spots appeared where the glass top meets the steel rim. I had regularly washed the lids after use and dried them with a tea-towel, but some moisture remains in the cracks and rusts the "stainless" steel. The ID3 range is not worth the money.

Not safe for use

published

These product offered by Baccarat are not safe for use. The so called Teflon coating isnt applied correctly and flakes off after a few uses making it unsafe for use.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick Longevity1 - 4 months
See all answers
Frankston

FrankstonGreater Melbourne (Outer), VIC

Coating flakes off

published

I have cooked with this cookware for two years. The coatings are flaking off and now they say I have used too high a heat.... I am cooking not burning!

Purchased in August 2021 at House for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick Longevity1 - 3 years
See all answers
CC Carbone

CC CarbonePerth, WA

Terrible product. Bad customer support.

published

I bought the Id3 Roast & Grill Pan. Product claims it can be used on a gas stove top for searing before putting into the oven. I tried it with lamb cutlets, scotch fillet steak and pork belly cubes. Could not get sear marks even when I had the pan on the gas stovetop heating for 10 minutes beforehand. No response from my emails so I called customer their support. After 26 minutes of being questioned as well as being on hold, I was told my case was very unlikely and since I have already used the product, there is nothing they can do. Very disappointed. Should have checked reviews here first before wasting my money.

Purchased in March 2021 at House for $129.99.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick LongevityStill Works
See all answers
Jamal

JamalSydney, NSW

  • 2 reviews

Waste of money, an expensive lesson learnt.

published

Purchased in July 2021 at House for $1,200.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick Longevity5 months - 1 year
See all answers
Nina T.

Nina T.Greater Melbourne (Metropolitan), VIC

Baccarat ID3 stainless skillet with lid non stick

published

Baccarat Stainless Steel Non Sick Skillet with glass Lid not at all heavy nor light you had to use a oven mitts the handles does get very hot very disappointed in the product the inner was peeling off I stopped using it save your money as you can see in pic

Purchased at House.

Build Quality
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionYes
Non-Stick Longevity1 - 3 years
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Archimedean

ArchimedeanGippsland, VIC

  • 6 reviews
  • 3 likes

Useless for Induction cookers and poor quality

published

Purchased in December 2021 at Robins Kitchen for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick Longevity5 months - 1 year
See all answers
Julzo

Julzo

  • 2 reviews

TERRIBLE - Baccarat iD3 6 Piece Cookware Set

published

I had my previous cookware for 25 years and they still looked near new. I should have kept them!!
We purchased this on sale at Robins Kitchen. I am extremely unhappy with the quality of this product. Both frypans are starting to rust, it is actually coming up through the coating on the inside surface. The large saucepan has very small handles which get very hot when using it. I have had the same saucepan replaced once due to the coasting bubbling off. The set is only 1.5 years old.The worst cookware I have ever used, I would never buy it again.

Purchased in December 2021 at Robins Kitchen for $400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionYes
See all answers
Kath

KathWestern Australia

Very disappointed

published

Purchased this product ( 8 pieces) from House 18 months ago. As it was a gift from my mother-in-laws estate, have treated it with a great deal of care, never putting it into the dishwasher. Always washed by hand in hot soapy water, stacked and stored with care, never using metal utensils. Over a short period of time began to notice the black coating coming off, obvious on the white tea towel after wiping the edges of the pots AND pans. The bottom of the pots also appear pitted.
Have had to break the news to my husband that they will have to be disposed of, due to my concerns over what this substance might have on our health. My time over again, I would never buy this product again.

Purchased in January 2021.

Valarusa

ValarusaSydney, NSW

I’m happy with my ID3

published

If you place the pan on the correct size cooking plate as it states in the instructions the handles do not get hot. Do not use cooking oil sprays also. Which I don’t . Do not wash the pans when hot allow to cool first to prevent warping. The product is heavy however that’s not an issue at all. I do own most of the saucepans / frypans and I’m looking forward to getting the saucepan with the lip for sauces ect.

Purchased in June 2021 at House.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityStill Works
See all answers

Never again

published

This is the third id3 wok I have had in six months, Baccarat refuse to give a refund Kmart non stick pans last longer than this. Do not buy one!!

Purchased in November 2021 at Robins Kitchen for $107.99.

Build Quality
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Non-Stick LongevityLess than a month
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Id3 Baccarat cookware set

published

Absoloutly rubish, dont waste your money
After care and following instruction, the non stick layer inside was pilled off after 6 months and some of pan nust after cooking two times . Waste of money and warranty is lie

Purchased in May 2021 at House for $800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick LongevityLess than a month
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Lee

LeeSydney Surrounds, NSW

Pot handles melt when pots get hot!

published

We bought these pots a year ago, and now find that every time we try to cook with them the handles start overheating and emit the smell of burning plastic.

Purchased in June 2021 for $300.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick LongevityStill Works
See all answers
Shikkra

Shikkra

  • 15 reviews

Great when new but doesn't go the distance

published

Great when it’s new, but after a while the peeling happens. Convenient that they're dishwasher safe and they are also excellent from a non-stick perspective, literally nothing sticks to them! On the negative though they are really expensive and after 2.5years, mine are ready to be thrown out so not worth the money. Its just too hard to be so careful with them because they scratch and peel so easily. This time round I've purchased stainless steel

Purchased in April 2021 for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionYes
Non-Stick Longevity1 - 3 years
See all answers
ed.elgers

ed.elgersAU

  • 6 reviews

Warranty is a joke

published

If you want to buy a non stick pan buy the cheapest you can get. Al these non stick coating is similar.
buy a expensive one in the hope you can use for more than 2/3 years is fooling your self.
This baccarat pan I got with the same hope sticks after 1 year (ok I use it every day)
As I love cooking and was a chef for many years I tried many brands al the same after a year it sticks!
Save your money buy a cheap one an when it sticks get a new cheap one save money and the trouble with baccarat al you get is cleaning liqued that not works. They gonna telly after a warranty claim.....the pan has been to hot..did you use spray oil did you use olive oil its all on the list.

Purchased in December 2021.

Build Quality
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick Longevity5 months - 1 year
See all answers
Sarah

SarahDubbo

  • Verified purchase

False advertisement — lifetime warranty is a lie!

published
Date PurchasedJun 2018
billyboybliss

billyboyblissGreater Melbourne (Metropolitan), VIC

  • 10 reviews

The great olive oil conspiracy. Bacarrat need to fix this misinformation.

published
Date PurchasedJun 2017
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Questions & Answers

Misty

Mistyasked

Do all baccarat pots n pans lids fit all baccaratt pots such as 1d3 fits normal baccarat pots like baccaratt rock?

No answers
Anne Thorpe

Anne Thorpeasked

What oils can I use on my new Baccarat ID3 cookware I got for Christmas? Some of these reviews are really worrying me that my kids shouldn’t have brought your product !

1 answer
Frankston
Frankston

According to the people in house you can’t use any spray oils or any oil on a high heat. Change the product if possible sorry to say

Mike

Mikeasked

I have a 25cm pan. After cooking, the black coating on the rear of the pan has a powdery surface that wipes off when washing or drying and leaves horrible black "stuff" on the washcloth/tea towel. Is this normal???
Not using acidic oils or high heat.

1 answer
Archimedean
Archimedean

Definitely not normal. Sounds to me as though the coating is coming off. I purchased a set of these pans about 18 months ago and use them on an induction cook top. The product is rubbish and certainly not fit for purpose.
most of my saucepans/frying pans are losing their non stick surface, one has distorted.

Other reviews I have read suggests that there are many other customers who have experience the same thing and it was even suggested to some of them that they should not be using Olive oil! How ridiculous is that and typical of the responses you will get from the manufacturer/retailers of this product.

I am gradually replacing mine with Raco or Waddell and Davies products, they are dearer but cook in half the time on an induction cooker at least and no issues with the non stick surfaces.

the other alternative is to buy something real cheap from Big or Safeway, they will last at least as long or longer than the Baccarat ID3. Probably not what you want to hear but this is my experience

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