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Reviews

2.0

100 reviews
5
(17)
4
(3)
3
(2)
2
(20)
1
(58)
  • Build Quality
    1.9 (16)
  • Value for Money
    1.6 (16)
  • Ease of Use
    2.5 (13)
  • Cleaning & Maintenance
    2.5 (15)
  • Hot Handles While Cooking Yes (10) · No (5)
  • Even Heat DistributionYes (6) · No (8)
  • Non-Stick Longevity
    • Still Works (4)
    • 1 - 3 years (3)
    • 5 months - 1 year (3)
    • Less than a month (2)
    • 1 - 4 months (1)
  • Non-Stick Quality
    1.8 (13)
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Reviewer Photos & Videos

Great product and great results

published

I have used my baccarat pot and saucepan set for over 3-years. You can assume the non-stick will go after significant use and that has happened only with one frypan (that gets more rigorous use). The pots I cannot complain about, they have been great - I cook every day for my small family and so the range has been used a lot - I would highly recommend them.

Date PurchasedNov 2012
tangera69

tangera69Victoria

  • 5 reviews

Crap product, crap claims department

published

Purchased the ID3 Grill pan and within 1 year it lost its non stick ability and started charring even when used on low heat. Tried to make a claim with Playcorp the group that handle and manufactures the products and it was deemed natural wear and tear!! At one year of usage at about 2 times a week on medium heat... with a non scratch cirulon brush that house sells.. and it's apparently my faulT!! Warning to anyone wanting to buy this product don't, it's not cheap but its made cheap! Don't buy it.

Date PurchasedSep 2015
dallywally

dallywallyMacksville

  • 4 reviews
  • 2 likes

Baccarat ID3 stainless range.

published

I recently bought 3 saucepans in the Stainless Steel Baccarat ID3 range. All I can say is that the stainless ID3 range are the best saucepans I have ever used. They are a good weight & work well on an induction cooktop. I have found them very easy to keep clean. I was told not go with the anodised range as they are not as good.

Date PurchasedFeb 2017
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Jamie

Jamiegeelong

  • 5 reviews

Cheap rubbish

published

Bought a few Baccarat pans after we were told about the warranty etc. 12 months later The larger one is no longer non stick and the smaller one is peeling off around the edges. We have never touched them with metal utensils and don't own a scourer. We only rinse and wipe out with a chub cloth.
Thanks Baccarat for your rubbish pans.



Date PurchasedJan 2016
Norrs

NorrsPalmerston, NT

  • 9 reviews

Just rubbish

published

I had my frypan for 12 months before it lost all no stick abilities. Better off getting a $10 target one which would remain nonstick for the same amount of time

Date PurchasedAug 2015

Terrible pots and pans

published

I followed all care instructions and within 18 months the bottoms had peeled off the pan base. I attempted to care for the non stick coating but general use of the set and daily wear and tear made sure all the coating chipped off.
So unsatisfied with these pans. Waste of money and I can see most of the reviews are similar. I'm switching to Jamie Oliver. My girlfriends have these pots and for the same cost they have standard the test of time!!!
Baccart-crap!!!!!

Date PurchasedAug 2015
jennc57

jennc57Brisbane

  • 2 reviews
  • 2 likes

Terrible, don't waste your money

published
Date PurchasedJul 2016

Very Disappointed, feeling ripped off.

published

Purchased entire set thinking we were finally buying best quality items for first time in our lives. Have been so careful in caring for our set. Have used no metal objects, no scourers etc. Have done everything right...there is only the two of us retired so we don't over use the pots, but needless to say two years on and they are now beginning to peel and lose their non stick coating. Unbelievable. All these years not being able to afford something decent, then saving like hell to buy these only to have this happen. I am beyond disgusted.

Date PurchasedNov 2014

Bad quality

published

My first id3 purchase of a small fry pan was good quality. So I bought the complete set and the wok. However, the cookware started to show scratch marks after few times use. I have always been careful washing it with non-scratch spounge and only use silicone spachelor! Tried to call their customer service to inquire about warranty, they told me it doesn't not covers wear and tear. I bought the product based on what they claimed hard-anodised and 25year warranty, so upset to hear this reply from the customer service!

Date PurchasedJan 2016
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Ben

BenDarwin

Do not buy! Coating worn out in 6 months

published

After using crappy woolworths nonstick pans for years i decided to fork out the money for a good pan. I bought the id3 fry pan. I am a vegetarian and only ghee and sunflower oil in our cooking. We use the pan nearly everyday and within 3 months showed wear and tear. After six months completely worn out. Pan was no better if not worse than woolies pans. What's worse is baccarat were so rude to deal with when claiming warranty, and declined the warranty saying that the warranty only included manufacturing faults and not wear and tear. Never buying Baccarat again!

Date PurchasedApr 2016
Sav0707

Sav0707MELBOURNE

  • 3 reviews

Baccarat iD3 - Below standard :(

published
Date PurchasedJan 2016
Colin

ColinBrisbane

  • 6 reviews
  • Verified purchase

ID3 Non-Stick Frypan - Waste of Money

published
Date PurchasedAug 2016

Rusting Knives

published

I purchased a set of Baccarat ID3 knives for a discounted prices of $199.......supposedly discounted from $599?
After normal use, no dishwasher, washed and dried after each use, it is very disappointing that the blades have rust marks on them.

Date PurchasedSep 2016
Will

WillSydney

  • 9 reviews
  • 9 likes

I should have read the reviews before buying the Baccarat Bio+ frying pan

published

On the same day that I bought the Baccarat Bio+ frying pan I bought a $5 mini egg frying pan. Within less than a year everything sticks to the Baccarat pan. I treated the pan carefully and followed all the washing and cooking guidance. Now no matter how much oil is used, eveything sticks to the pan and breaks up. By contrast nearly 2 years on, the $5 pan can still deliver a perfect fried egg with very little oil.

Date PurchasedMay 2014
Jinendra

JinendraDalkeith

  • 2 reviews
  • Verified purchase

nonstick peeling off in just 2 months

published
Date PurchasedSep 2016
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Nothing wrong at all after 3 years of solid use

published
Date PurchasedFeb 2013
mick

micksydney

  • 15 reviews

Nothing wrong with this cookwear

published
Date PurchasedSep 2016
Rhys

Rhys

  • 2 reviews

Not stick coating has peeled off! Twice!

published

I purchased a Baccarat professional 40cm roaster. The third time I used it the non stick coating peeled off. Robins Kitchen replaced it and the second tome I used it the same thing happened. I am returning it this weekend.

Date PurchasedJun 2016
Lyn1616

Lyn1616PERTH

  • 6 reviews
  • 4 likes

Expensive and overrated

published

We bought the entire range of this cookware and very soon realised it was nowhere as good as we had expected. We thought we had bought top of the range, yet it didn't perform as well as some cheapies we've had. The non stick didn't stay non stick and they looked dreadful. Try to claim on the warranty and you are met with accusations of not looking after the product and you have no defence. Finally they went into the rubbish bin. Good news is we were persuaded to try the Baccarat Rock range, so we bought one to start with, and they are very good. Exceptional so far after 3 months.

Date PurchasedJun 2014
Mrs D

Mrs DBrisbane

Don't waste your money

published

I bought this roasting pan as I am a big fan of Baccarat but not any more. The first time I used it, I waited until the dish was absolutely stone cold before rinsing under hot water. The non stick coating has peeled off leaving great big silver spots everywhere. The word Baccarat on the handles started to fade, also while rinsing under hot water. Very disappointed and will no longer buy Baccarat anything !

Date PurchasedAug 2016
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Questions & Answers

Misty

Mistyasked

Do all baccarat pots n pans lids fit all baccaratt pots such as 1d3 fits normal baccarat pots like baccaratt rock?

No answers
Anne Thorpe

Anne Thorpeasked

What oils can I use on my new Baccarat ID3 cookware I got for Christmas? Some of these reviews are really worrying me that my kids shouldn’t have brought your product !

1 answer
Frankston
Frankston

According to the people in house you can’t use any spray oils or any oil on a high heat. Change the product if possible sorry to say

Mike

Mikeasked

I have a 25cm pan. After cooking, the black coating on the rear of the pan has a powdery surface that wipes off when washing or drying and leaves horrible black "stuff" on the washcloth/tea towel. Is this normal???
Not using acidic oils or high heat.

1 answer
Archimedean
Archimedean

Definitely not normal. Sounds to me as though the coating is coming off. I purchased a set of these pans about 18 months ago and use them on an induction cook top. The product is rubbish and certainly not fit for purpose.
most of my saucepans/frying pans are losing their non stick surface, one has distorted.

Other reviews I have read suggests that there are many other customers who have experience the same thing and it was even suggested to some of them that they should not be using Olive oil! How ridiculous is that and typical of the responses you will get from the manufacturer/retailers of this product.

I am gradually replacing mine with Raco or Waddell and Davies products, they are dearer but cook in half the time on an induction cooker at least and no issues with the non stick surfaces.

the other alternative is to buy something real cheap from Big or Safeway, they will last at least as long or longer than the Baccarat ID3. Probably not what you want to hear but this is my experience

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