Bargain Car Rentals Questions & Answers

Hi. I had no problems booking it was when we took the car back. Apex rentals are much better to deal with in NZ and usually have good deals. I don’t recommend bargain rental cars

We never even got a car so cant help

OMG! This exact thing is happening to me just now (Hobart Airport branch) - nearly exact same $$ figures as well.... I had to DEMAND evidence of anything - as I am certain no damage existed in the first place. They didn't even tell me before or after deducting money directly from my account (which I think is called stealing!) I finally received invoices after noticing the deduction and demanding them (which I haven't yet been able to open because I think they are corrupt files), but that doesn't necessarily constitute evidence or a damage report either.

yes... I also have similar insurance. Unless you purchased insurance from them, there's no way for you to avoid the deposit, unfortunately.

Thanks Elaine. It just worries me that they will charge prior to them notifying you that they will be making a deduction.

I also have the same situation. My insurance company asked for a receipt from the service provider who repaired the damages. But they would not send us any details until they get sent the final repair invoice. Do you receive the final repair invoice?

I purchased the basic insurance plan with Budget as my travel insurance covers rental car. However, Budget took a deposit and refused to give it back to me anyways.