We dealt with the Brisbane office, the vehicle I booked was what we got and that is about all the positives I can share. The staff were unable to answer any questions about T&Cs, the bond was withdrawn from my account despite my being told is wouldnt be, we had to deal with passive aggressive staff, I asked the same question about tolls to 3 different staff and got 3 different answers. They tried charging me extra for insurance and argued with me despite me showing them I had already purchased it online through the booking. It was unorganised and unprofessional. I will never use this service again and would not recommend it.

So car we rented was completly in Japanese. The whole pad next to the driver seat was in Japanese, so it wasn't possible to use it. Of course it wasn't possible to change the language to english. Then when the key didn't start the car anymore they were talking to us like we are silly and we told them, that we're trying to change the battery of the key. They got really rude and after some minutes they allowed us to go to a car mechanic or someone who can make us a new key. They will pay us the costs of it. Seems like they really take care about their customers

Arrived on the GC and tried for 20 minutes to call the office for pick up with no response. Was called back by Eliza, who was so rude and aggressive on the phone only to inform me she was cancelling my car and charging me also as she didnt like my tone!
She then went on to send 8 harassing txt messages to my personal phone calling me an idiot and other disgusting comments. Eliza is the manager.. I can not believe what happened and she is in charge of this business.
Ruined the start of our holiday. Thank god Avis were on hand and we hired from them.. Im glad we didnt use this company after reading the reviews.

Kellie at the Hobart was fantastic and gave us some great advice on our trip.
Car was nice and clean hard to tell when we picked it because it was overcast and drizzling with rain but the interior was very clean

, They went out of their way to help me out and the vehicle I got was better than I booked. I use for my business trip and I took full insurance to give myself piece of mind. It was pleasure dealing with bArgain car rentals in Melbourne.

Kelly was courteous and informative, accurate in her presentation of the terms. Kelly was friendly. She went above the call of duty and sent us some tips on local attractions.

I hired a car from Bargain this week and found the level of service provided by Hobart staff member, Angel above and beyond. Angel when out of her way to assist and is an absolute credit to the company.

Do not do business with this company. Dodgy operator charge you for the use of the "Etag" that is already in the car and they do not tell that. Stay away

I booked my Car through Airport Rentals and paid for Insurance when making the Booking. The Girl at Bargain asked me to upgrade my insurance which I declined. After I returned the Car and received no receipt, I discovered on my Credit Card Bill that I have been charged again for the Insurance. Complained and they advised that I requested Insurance when picking up the Car. Thats an outright lie. Do not de business with this Company as they are untrustworthy.

Great. I dealt with a lady at the counter who was fantastic, the car was fine. At the end of the trip I mistakenly left a pair of glasses in the car. Staff were fantastic, ringing me to help retrieve them.

Staff were excellent to deal with and all went well with the car on our travels. The only complaint we have is that when we picked the car up in Hobart the tank was not full because the person who had the car before us had returned it with less than a full tank of petrol. This meant that we lost out as it was difficult for us to gauge the amount to fill the car before returning it at Launceston .

Booked a 4WD
Arrived at the desk off our flight
Queued for 40 minutes
Told they did not have our car or indeed any car at the moment and had no idea how long we wopuld have to wait
Went next door to Avis, done deal in 5 minutes
DO NOT USE BARGAIN CAR RENTALS

When we arrived in to the airport the system was down. There were two staffs one of them chatting away with the customer and the other taking a long time to serve the customers prolonging the queue even longer. We waited for one and half hour or more just for the car key, very bad service and would not recommend to anyone

Although we were earlier then our booking stated we were still helped in a timely and friendly manner. Kellie Coy was very friendly and helpful explaining all about the car and conditions of hire.

Called and waited 45 minutes at Melbourne airport to not be picked up before getting onto them after they did not answer 7 other phone calls to be told they would be another 15 minutes to pick me up. I caught a taxi to there location. No apologies or customer service. The car was half full and I was unable to inspect because it was dark and raining. Avoid them. Disappointed to say the least about the experience.

Superb friendly professional service the complete process and all staff dealt with. Car was great and free shuttle to and from the airport made our experience with this provider great.