BCF (page 2 of 11)

I ordered some fishing gear a week in advance from BCF. Each item was sent individually and two of those held at the StarTrack warehouse. Anaconda for me now on!

Bought 9 inch XTM driving light's online they turned up today and I fitted them to my Discovery, great light's and great value really happy with them bought them to replace a light bar and I'm glad I did, online store very easy to use and delivery was super quick will shop again.

Easy to use and order from the website. Postage was quick. I bought the Wanderer Kanga Single Swag and am very happy with the quality. Would definitely recommend this store.

I had some problems totally sorted by the Manager @ Tuggerah BCF on tent choice. Given the chance, he'll go above and beyond to ensure your camping needs are met, explained and exceeded.

Went in to buy a rod it wasn't on the shelves went to the counter they said it was still out the back in boxes, went back a week later they still hadn't unpacked them. Ask them to call me when they had and another week later no call I think they are the new Telstra.

I bought a double swag on line. When it arrived, after i opened it the bag was ripped on the handles stitching.(badly)
But the swag was fine thou. As i was going away two days latter didn't chase it up with BCF. Free Delivery so took advantage of this thinking it be here within a couple days as indicated.
Delivery though was sooo slow, it took like a week to get delivered it was only coming less than a hours drive from home.
But upside a good product for price.

I ordered a fishing rod and fish attracting help and over one week later still had not been dispatched from store and said it was on its way. No excuse Bcf. Poor customer service. Got a one star for the lovely lady named Rula? from the customer number who helped track it down.

Online purchase was 3 March 19.
- 2 x rods;
- 2 x reels; and
- lures, and other bits and pieces.

Not one rod, or reel has made it to my house. On top of that, their customer service is about as good as a cold pie! S....TH...E!

I bought a 33 litre Willow cooler today from Big W for $29. Went ito BCF afterwards for something else and found the exact same cooler being sold for $79.99 less 20 percent (on sale). That’s $64 after discount- stllmore than double the Big W price - that is just ridiculous!!! Do your homework with this mob!

Asked a staff member ( David ) some questions on fishing yesterday at the Caloundra BFC, I was taken back on how informative he was to me, understanding, and the length of time he spent with me, note I am a member of BFC club and David did not know this, also I didn't purchase any items, this is what service is all ABOUT, David I hope you or your management read this and acknowledge that your customer service is next to NONE, even compared to any company that doesn't involve fishing, Kind Regards Steven Wills ( caught one last night from your advice Dave :-) )

I usually find my local store to be very good. Sometimes stock can be low but that isn't the staff's fault if the suppliers are out. I seek out a few staff for my info and they are always smiling and helpful. I wish they stocked more hiking gear, but they do special orders for me because they don't have it in store.

After sifting through the countless email catalogues showing their specials and turning up to the store numerous times(11) to purchase items on sale only to find out they out sold out, a couple of times the morning that the sale was advertised to start. BCF obvioulsy carry very short supply of sale items deliberately they are fat to expensive normally. Our family have used this store since opening, we have now voted to ban the chain fro out list of decent retailers. even online purchasing is just too difficult.

After purchasing a tacklebox at the Malaga store we were impressed with the salesman who was under pressure as there was only 2 persons working and they were doing such a good job coping with a busy situation.
Thanks for being so helpful .
Regards Terry

Got the savage gear mpp2 rods quality was a bit average but the price was low as for bcf great store love the option of afterpay stores equipment is a little unorganised other than that they’re fantastic

You have to create an account to purchase anything. After going through the tedious process & receiving an activation email you click the link. It takes you to the login screen where- your email address is invalid. The physical stores don't have stock so I'll just go elsewhere.

Ordered the most expensive kayak they stocked...a poor 10 ft paddle, the glide decoy pro 10 fishing kayak online, bcf called me 2 hours later and told me it was missing parts. Was told it would be a 2-3 week wait. Asked if they could get an express delivery. Was told no but the warehouse has 79 in stock. This is such a pain since i was originally going to buy a nextgen 10 for $599....which is better in every way. But i thought id save the time and buy an inferior quality kayak for more money rrp $899 because im impatient, now look where im at. bcf is happy to take your money for inferior quality products that arnt even available and wont assist in making the situation better faster. Lesson learned.

Compared to some others, prices on boating equipment is worth avoiding and in my case, only acceptable if other shops are shut like on a Sunday arv.
Fishing gear sales are worth a look on occassion and can produce some decent deals.

Waited at your Bateman's bay store (my local store I live here) for nearly half an hour after being told someone would assist me in regard to questions I had pertaining to the lowrance 2 hook×4 with GPS that I purchased there and got fed up with waiting and made my final purchase ( 2× life jackets and left).