BCS Strata Management (page 2 of 53)

It is with pleasure that i write to you with what i must say after running a business for approx 14years that to be able to engage with a person who is the face of your business has been an absolute delight to engage with.
I live in a block of units that is run by your company and always I have been met with your receptionist Melissa who has been nothing short of professional, friendly and helpful upon each and every engagement I have had with her she has put me at ease and always makes sure she is ready to help.
I know after employing many staff I would easy offer her a job in a heart bet.
Kind Regards

Kirsty addressed my 2 concerns immediately.
The way she emailed the tradesperson's cc'ing me, and following up with what was happening, meant I felt completely understood and my problems were being treated with immediate attention and detailed understanding. Kirsty was an excellent person. As in my headline - "Kirsty is an example of the ideal customer service professional" Thank you.

Jan Ramirez, BCS Wollongong. Responds promptly to all our Strata needs and enquiries. Always professional in her dealings with our Committee. Knowledgeable at Committee meetings. Unit block of 16 units.

Beth provides excellent support to our Strata. It is always comforting to know she is available for advice whenever needed. She is professional and knowledgable and approaches her work in a calm and impartial manner.

A big thank you to David Bonnici from BCS Mona Vale! Any strata issues can be a nightmare but fortunately, our strata plan and building are being looked after by David. Any requests, big or small, are met with a professional, courteous and prompt response and it makes being a committee member much less stressful.

Kali Lane - BCS Melbourne
Ever since Kali and Vishal from the Melbourne office have been taking care of our strata management these past 3 years, we have really noticed an improvement; had fast responses to emails, much more attention to detail with quotes and contractors and meeting minutes, all the while delivered with a friendly professional approach.

Nine years ago my wife and I moved from a 4 bedroom house to an eighteen unit complex. After a year I joined the strata committee where few of us understood our role, I knew little about Strata Legislation.
We were facing some serious and expensive maintenance problems and knew little about how to overcome them. We contacted Charles and his team at BCS provided us with support and professional advice far beyond their job description to address the problems.
We hold them in the highest possible regard and would recommend BCS to any Strata committee.
Thomas Bradford Narrabeen.

Noelle is our strata manager at the Melbourne BCS office, she is knowledgeable, helpful and I would have no hesitation in recommending her services. Her advice and support was greatly appreciated.

For 10+ years BCSMV has assisted with our Strata Management. Charles Guthrie and his team have been nothing but helpful, and know their business when it comes to NSW strata guidelines and how to take action to delivery results. We are a very proactive strata committee (SC), and push BCSMV boundaries beyond the main task of bookkeeping for the owners committee. The Mona Valve teams willingness to assist and provide guidance to the SC, in all our matters raised, if not deliver solutions to our needs is commendable indeed. A professional company, and branch of BCS delivering quality support and services, what more could you ask for from your Strata Management Team!

Luke from the Southport office is very helpful and always prompt to answer my emails and concerns
Highly recommend Luke and bcs as a property management company
5 star service

Kirsty has been our Strata Manager now for over six years. I have always found her to be prompt, efficient, pragmatic and of good judgement. I have no hesitation in recommending her services. In particular, Kirsty has shown decisiveness in dealing with difficult problems, which has been greatly appreciated by our Owners' Committee.

For the 5 years I have lived here, Kirsty van Oosten has been our Strata Manager. She has built up a good rapport with the Strata C/tee & responds to problems & queries promptly & efficiently. I have also appreciated her assistance, and willingness to seek further advice, on matters dealing with Legislation & Bylaws etc. I am certain that I can speak on behalf of the O.C that her assistance is appreciated.
Janet Ryan
Secretary. S.C.
S.P. 58629

I would like to acknowledge Strata Manager Body Corporate Services, 51 Rawson Street, Epping
Kirsty van Oosten for her professionalism, attitude, capabilities and attitude, towards her management skills
She has built a strong relationship with the members of the body corporate at Strata Plan 60590
Carlingford Business Centre, 835-839 Pennant Hills Road, Carlingford NSW 2118 for over 5 years
I would recommend her to any person who seeks her services

Francis J Cutrone
Strata Plan 60590
Treasurer

Charles Guthrie is our Strata manager. I would like to commend him and BCS on their excellent support which they have provided for many years.
Charles is meticulous in paying attention to the detail and legal necessities and is at all times constructive and helpful.
We are very happy with the service BCS gives us.

John (Strata Committee Chairman)

I highly recommend Jana Antelmann, Strata Manager from BCS Mona Vale. Jana provides exemplary service to our strata committee. We can rely on Jana to provide us with expert advice on complex matters in a timely manner. She is a pleasure to deal with and at all times treats each of our committee members fairly and with kindness. I am happy to recommend Jana and BCS Mona Vale.

We have mold growing in our kitchen because of a burst pipe in our apartment block. BCS are the property managers and in spite of 3 months of phoning and emailing we still do not have any idea how this problem will be fixed. Personally the thing I can't handle is when I leave 9 phone messages and send 9 emails and every single one is not responded to,

This the worst strata managing company their aim is to act in an unethical manner in order to stay in the roll and keep making money and purposely making conflicts between lot owners because for every dispute and email they manage they make more money. Beware of the king of unethical conduct [name removed] followed by [name removed], [name removed], [name removed]. We have had several safety issues and up to date still we endure safety and [name removed] seems to enjoy put us at risk as he is the head of the Mona Vale Office.

I have been on our body corporate committee for a number of years. David Bonnici has been our agent during that time and has provided us with valuable practical help, a courteous manner and prompt replies to any of our queries. I am happy to recommend him.