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Reviews

4.3

1,062 reviews
5
(724)
4
(207)
3
(13)
2
(7)
1
(111)
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Christina

ChristinaSydney, NSW

  • 2 reviews

BCS Mona Vale

published

I highly recommend Jana Antelmann, Strata Manager from BCS Mona Vale. Jana provides exemplary service to our strata committee. We can rely on Jana to provide us with expert advice on complex matters in a timely manner. She is a pleasure to deal with and at all times treats each of our committee members fairly and with kindness. I am happy to recommend Jana and BCS Mona Vale.



Jeannie

JeannieSydney, NSW

  • 3 reviews

BCS are completely unprofessional and incredibly rude

published

We have mold growing in our kitchen because of a burst pipe in our apartment block. BCS are the property managers and in spite of 3 months of phoning and emailing we still do not have any idea how this problem will be fixed. Personally the thing I can't handle is when I leave 9 phone messages and send 9 emails and every single one is not responded to,

Larissa Chehelnabi

Larissa ChehelnabiSydney, NSW

  • 2 reviews

*Completely stay away from this Company*

published

This the worst strata managing company their aim is to act in an unethical manner in order to stay in the roll and keep making money and purposely making conflicts between lot owners because for every dispute and email they manage they make more money. Beware of the king of unethical conduct [name removed] followed by [name removed], [name removed], [name removed]. We have had several safety issues and up to date still we endure safety and [name removed] seems to enjoy put us at risk as he is the head of the Mona Vale Office.



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Mona Vale - David Bonnici

published

I have been on our body corporate committee for a number of years. David Bonnici has been our agent during that time and has provided us with valuable practical help, a courteous manner and prompt replies to any of our queries. I am happy to recommend him.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Mick Murphy

Mick MurphySydney, NSW

BCS Review

published

I have been on our body corporate committee for six years now and over that time I have dealt with Charles Guthrie of Mona Vale BCS almost fortnightly. Our unit block has 42 units in it and there are always problems cropping up. Charles has always dealt efficiently with any situations that have arisen. I have no hesitation in recommending Mona Vale BCS to manage anyone’s apartment block.

Michael Murphy.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Tony p

Tony pSydney, NSW

Excellent response and service.

published

I would like to highlight the service, response and knowledge supplied by Charles Guthrie from BCS. He has always made himself available and his advise and direction is exceptional. His return calls are always within a reasonable time span.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

BCS Epping Branch - Shyamalee Sannasgalee

published

As a receptionist Shyamalee is an important first point of contact for the Epping Branch and apart from dealing with the many and varied needs of owners and tradesmen she arranges appointments for me and other legal searchers to come into the branch and oversees our inspection of Owners Corporation records and books kept by BCS. Shyamalee effectively communicates expectations and does everything that her role permits to accommodate our needs in a timely professional manner. I find She is very competent and a good advocate for BCS. Raymond

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

Adrian Lobo BCS Manager

published

Adrian has been our BCS manager for a number of years which has ensured that we receive consistency of service, someone who knows and respects our concerns and works quickly to provide solutions for the residents. He is approachable and responds to emails in a very timely manner. Adrian ensures that we are informed of each step of a lengthy process such as recent painting works that took a great deal of his time to present a quote that was acceptable to the majority of residents. Thank you, Adrian, for your management of our units. Florence

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Katina

KatinaGreater Melbourne (Outer), VIC

Professional and prompt

published

Adrian Lobo as our manager has been excellent. Prompt in replying to our requests with a professional approach. Reliable and easy to work with. All works carried out have been diligently researched for the most appropriate services and tradies. Would highly recommend, giving you peace of mind that your property is well looked after.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
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janny-mouse

janny-mouseNSW

  • 3 reviews

BCS Melbourne - Kali Lane

published

Kali is prompt, efficient and easy to deal with (which is very refreshing considering BC Managers are often the opposite). She is also passionate about her work and has been fantastic is dealing with some very complicated issues (including legal issues) at our property. Thanks Kali, for your responsiveness and professionalism.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

Jan Ramirez - BCS Wollongong

published

Efficient and friendly, Jan is always prompt and knowledgeable with her replies and actions. We appreciate her attention to specific problems and her inclusive communication. Meetings are well chaired with all information on hand, and held at times to promote maximum participation.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Pat Simmons

Pat Simmons

  • 2 reviews

Amie See - BCS Wollongong

published

Amie is efficient, professional and always friendly and helpful. She responds to issues and queries promptly and respectfully. She displays empathy as well as expertise in her field which ensures that resolutions are found when problems arise.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

Thank you pat, for this wonderful review for our team. We are always happy to offer you the best experience, so don't hesitate to get in touch with us anytime. Kind regards, team BCS

Amie See- BCS Wollongong

published

Since taking over the strata management of our property, Amie has shown herself to be diligent, responsive and professional. She has always responded to any enquiries and has sought resolution of issues in a timely manner. Her advice is respected and her dedication to the smooth running of the property is very much appreciated.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Allan S

Allan SSouth East Queensland, QLD

Sharon Weizman, Noosa

published

Whilst Sharon has only managed our property for a relative short time, i have found her to be readily available and very helpful and prompt when attending to issues.
Having met Sharon at the Noosa office, it’s good to put a face to the person you are contacting, makes for a more positive outcome on issues . Thank you Sharon for your efforts and look forward to working with you into the future. Good work Sharon

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

QUALITY OF CUSTOMER SERVICE

published

I was in a bit of a bind over flood damage to my property. I was at Central Coast and the property is in Townsville. I called BCS and the call was picked up by Catherine Gelonesi. I had rang the wrong office, but Catherine did not direct me to another number. She spent quite sometime to find the person that I was to speak to, where they were located and even transferred me to the other number. She was so patient and good. My compliments to Catherine. David Velu

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management

Thanks for getting in touch with us, David. Keeping our customers happy is our number one priority. Catherine will be glad to hear her work has made a difference for you. Please let us know if you need out help anytime.

Kind regards,
Team BCS

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Bel Hall

Bel HallIllawarra, NSW

BCS- Above and Beyond.

published
1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
NHWM

NHWM

  • 2 reviews
  • 5 likes

Terrible Service - BCS Hawthorn

published
1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Bianca

BiancaMelbourne

  • 2 reviews

Best Body Corporate

published

Noelle Burden from Body Corporate Services is the best body corporate manager that I have had to deal with. Noelle is an asset to the company, she is prompt, diligent, reachable and nothing is too hard for her to do. Highly recommend.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Neville Clark

Neville ClarkGreater Melbourne (Inner), VIC

  • 2 reviews

Visit of Clementina DSouza to 26 Brougham Street, North Melbourne, 5/4/19.

published

Tina was as prompt as her word and as efficient and helpful as I have always found her. She is a good listener and a sympathetic administrator, whilst retaining a practical outlook and an eye for cost-effectiveness. We are fortunate at 26 Brougham Street, North Melbourne, to have such a committed manager with such a long track record of getting things done.

Neville Clark, MC, OAM.

2 comments
BCS Strata Management
Body Corporate ServicesBCS Strata Management
Neville Clark
Neville Clark

Good to know.

Above and Beyond!

published

Scott Morton from BCS Hawthorn has given our OC an exemplary level of service and commitment. He has gone above and beyond our expectations, and has consistently been there working alongside the committee to establish a new maintenance plan, help with emergency repairs, deal with insurance claims, and even wrangle the odd rogue owner. His calm and professional approach puts everyone at ease, and dealing with him is worry free. Whenever Scott gives you a commitment, then you know whatever it is, it will get done. Scott is a true professional, and a Five Star rating is well deserved. Many thanks.

1 comment
BCS Strata Management
Body Corporate ServicesBCS Strata Management
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Questions & Answers

Yvonne

Yvonneasked

Hi there, could you please clarify that a decision on any motion at the AGM is made by the Chairperson only or majority votes?

1 answer
jjo
jjo

No owners were made aware that the HUGE electricity bill is directly from the electricity metres of shops 1-5. When I spoke to some owners about this, they were shocked. Why have the owners not been told the source of the bill before having them vote??We should not have to cover this cost. The shop owners should. As I stated previously, the lawyers BCS have employed suggested this bill be covered by insurance, why are we expected to cover this bill- BCS/Energy Australia should be sending this bill to the shops that accrued this debt.
We want to know why we weren't told that the shops owe this money- the lighting shop. dentist, 'massage parlour' etc- owners had no idea of this!
I have not been present at the meetings however, I know that ideas are brought forward by the Strata managers and the TRUSTING committee members are following the suggestions made by BCS management and voting for the suggestions made. I have spoken to a number of owners, they report many owners have little understanding of the legalities and how to get the money problems resolved and are therefore looking to the Strata managers to help, however it seems that the suggestions made by BCS employees are pushing us into further debt. Looking at the books/expenses, so much money is being wasted- tens of thousands to continuously fix a lift that floods with water... Consultants that have not done what they should have etc.

mahmmod e.

mahmmod e.asked

Hi the bcs strata management from Sydney make a complain for me and I live in Keiraville New South Wales in Wollongong the Mackie complain it's funded TV outside my property and some rubbish and this is rubbish and TV i not for me somebody but outside and I live in townhouse the are money neighbour live in townhouse .why just sended complain for me????

No answers
Paulette Batty

Paulette Battyasked

Interesting to note that I am not raised the name "ARCHERS The Strata Professionals" in my emails. Why? I keep asking the TEAM but they remain silent! Do anyone knows why?

2 answers
Paulette Batty
Paulette Batty

Why is "ARCHERS" NOT LISTED in your product review? Please "TEAM" without a face answer this question?

GrayGray
GrayGray

Maybe because this page isnt about Archers?

Get an answer from our members and BCS Strata Management representatives

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