This is my second Bissell Bolt in 2years, the first one was great, but, in the end, the wheel kept coming off, so it was replaced with a new one. This one is also very good, excellent battery life, lasts for about 45 mins doing tiles and carpet, sucks and cleans well, overall I an happy with this product.

The suction is very very poor .The machine is maintained properly, canister emptied, rollers cleaned regularly.Batteries on high cleaning tiles last approx 15mins./,on carpets about 10 mins.,all up carpet area approx 40sq.,m and similar area tiles.The controls on the handle work intermittently .To get it operating to a usable state takes about 5 min of button poking .No the contacts on the handle and hand held unit are clean. and make contact .This machine is not a reflection on The Good Guy's. About the only complementary thing i can say about it is "pretty" but "pretty" does not equate to a good functional appliance .

Bought the 25.5V Bolt Ion 1311F 2 yrs ago and had the battery/motor replaced by Bissell in less than 12 mths. Now the new replacement battery/motor which is about 12 months also wont hold a charge. Recharging unit is OK- technician checked. Seems to be very poor quality Li-ion batteries in Bissell stick vacs. ABSOLUTE RUBBISH. Cleans OK when it worked. I think I'll stick with AC powered units.

When we first bought this we thought it was great. Really good suction for a stick vac on our wood and carpet floors. Then the handle broke in two, right where it joins with the main body. When I had a look at the break, I saw that the plastic there was very thin - it seemed it was a question of when it would break, not if. The Good Guys arranged for us to get a new Bolt as the break could not be repaired. Had our new vac a few months now, and guess what, the handle has snapped in two again! Definitely a design flaw. Vac out of warranty so we'll be looking for a new stick vac and it won't be a Bissell Bolt.

The handle split in half twice despite replacing the vacuum cleaner. I was using it normally and the handle just broke. So disappointed that I ultimately returned the product to buy another brand of cordless vac. The people at good guys were understanding and luckily I had insurance for the product to enable return.

Bought March 2015. Loved it for over a year then the foot assembly had to be replaced, then the handle broke and the canister kept separating. Bissell replaced the parts under warranty, however the new model canister doesn't have anywhere to recharge now without the stand. It can only be recharged on the stand. I purchased this cleaner to take in our caravan without having to take the recharging stand. Cant do this now.

Bought December 2014, handle broke after 2 weeks, so Bissell replaced that part. Same part began to break again so my husband braced (reinforced) the handle. No problem since, but now roller and edgereach won't work. Oh well, can't say it was to bad after making some adjustments, till now, after 3 years of careful use. Informed Bissell back then of the fault with the handle that it had a weak point.

Cannister will not attach to the handle after emptying. Must use a tiny screwdriver to snap the canister into place. The word pet should be removed from the name of the product. I have three dogs. The air-intake inside the cannister becomes clogged with hair and does not allow the canister to fill up. I would not recommedn this product as advertised...

A+++
Seriously could not be happier with my Bissell Bolt stick vacuum!
It's lightweight, the battery power lasts ages, the power is perfect for what I need, it cleans my house in a flash... I LOVE IT!!!
10/10!!
Please do yourself a favour and purchase this product now, it's seriously fantastic!

Very difficult to re-attach hand held part to the main stick after emptying it. Roller clogs and stops working. Doesn't pick up kitty litter/small rocks. Battery died and had to be replaced within 15mths. Was told I shouldn't have kept it on the Charging Stand which Lithium-ion is designed for.

I have put this in for repair twice and the problem is still not resolved. Suction is very poor. And then it just turns itself off. I bought it from Goodguys and the staff agree I should have bought the Dyson, but of course they didn't tell me that at the time. It's basically a hand vacuum with an expensive extra long handle which breaks and the brush at the bottom refuses gets everything caught in it. SO you clean it out and it doesn't work 5 minutes later. So frustrating you can't get a refund!

I hated vacuuming before. Now it is no longer a chore. What a great machine. Charges fully in only 4 hours. Great suction, easy to maneuver and has everything I need. Love the little brushes out the side to clean right up to the edge. Rollers on or off, adjustable suction. The stick will collapse down so that you can go under furniture. Also you don't have to hold down the button to keep the machine running like on some other brands. Can't fault it.

Purchased Dec 2015, broken 3 months later.... Overall performance with the suction and running time is absolutely fantastic, however, after a while the handle seems to first start to creak then weaken, then crack/split as the structure of the handle that bares most of the weight and force is not designed to be strong enough.

I do respect that Bissell is aware of this flaw and if you contact them, provide photo evidence of the breakage and your original receipt, they will send you a new handle.

If only it didn't break so easily I would give it 5 stars.

I bought this vacuum two months ago and it's easy to broken the handle folder area.
When I bought it, the good guy at Cockburn Central seller, if I pay a concise for $55, I can cover everything and 3 years warranty so that's why I pay that the extra money but now they said different.
It wouldn't cover my faulty and have to pay extra cost.
It's ridiculous customer services and the vacuum also isn't good.
I have to wait until they repair it and to pay extra money.
It's not good for customer and I can let my friends know about this product.
Don't buy this product.

I was looking for a lightweight cleaner and purchased the Bissell Bolt ION XRT. Since owning the product it has been returned once for repair as the main arm broke and now the wheel keeps falling off. To be honest the suction power is not that great either. If you are looking for something convenient, light and easy to use with quality suction power this machine doesn't meet the mark.