See the Best Pool & Spa Shops in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by Blue Haven NSW

Reviews

  • Value for Money
    4.2 (133)
  • Cleaning & Maintenance
    4.2 (97)
  • Product Quality
    4.2 (119)
  • Return Claim MadeYes (3) · No (118)
  • Customer Service
    4.1 (142)
  • Warranty Claim MadeYes (8) · No (124)
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Tina
TinaSydney, NSW

All in all great finish. Thank you Blue Haven for our lovely pool.

published

Can’t wait to use it all the time in summer. Have been using it a few times but weather is still cool. It’s been a bit of hard work when maintaining to start off with but now it’s getting easier.



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Sherie Faulkner
Sherie FaulknerSydney, NSW
  • 2 reviews

Ready for summer

published

We chose a 7 x 3 metre pool with a fountain, we used a white pebble crete for the interior.
From start to finish was flawless although I think it helped having an awesome site supervisor Adam to guide us through every process.
Pool was finished before time and we built in the peak of covid.
Pool looks amazing especially with the travertine grey tiles we chose.
Kids are already swimming.
Happy customer

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Amazing service and finish to the pool. Really good quality for price would recommend

published

3 times a week and all the kids really love it.
Very easily explained on how to maintain and look after the pool. Would recommend to anyone looking to buy a pool.

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A fantastic start! And then it all went down hill...

published

I am waiting until the build has finished to see if Blue Haven can come good on their extended and multiple promises. Once completed I will do an accurate review.

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Unhappy
UnhappyHunter Region, NSW
  • Verified

Still waiting for completion after almost 2 years

published

Pool built in 2018. Took way longer than the contract time specified. Finally got the water in Dec 2018 but was awaiting heater. Open pipes still there and still no heater in 2020. Lawyers contact ignored. Then went to Fair Trading and was told it would be done that week. Still nothing ... not even a response from Blue Haven.

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Great first impression

published

Our experience with Blue Haven Pools at Lansvale has been great so far. Remonda was quick to response to our initial enquiry and Roy is great at what he does - providing us with honest advice that meets our needs and budget, while being proactive in helping us to speed up the process given our circumstances. Keep up the good work!

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Tamara
TamaraSydney, NSW

Initial meeting - very happy

published

Went in to blue haven pools today and met with Roy. Very happy with the initial service and everything was open and transparent. Roy looked after us to put together a pool that suited our needs! I look forward to a long relationship with these guys for this pool and for future builds!

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Dheeraj K
Dheeraj K
  • 5 reviews
  • 8 likes
  • Verified

Great Customer Service

published

Sandra from Blue Haven is excellent and have helped me in resolving my swimming pool issues. Overall, a good company. There were minor issues in coming back to me but they probably were related to COVID restrictions



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Chris K
Chris K
  • 2 reviews

Great Start

published

We had Roy over from Bluehaven today. His professionalism and knowledge was fantastic and he had some great advice with his concreting skills to provide a competitive quotation.
So far so good! Looking forward to our new pool!

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Sahar S.
Sahar S.Sydney, NSW

Thorough and Informative

published

Roy came out today to give our first quote for a pool and he left with a signed contract. From the moment he came he made us confident to go ahead with him. He explained everything thoroughly, gave us the best ideas for our pool. After contemplating for years whether to build a pool or not our dream pool is just 3 months away and with the best price tag!

You’re the best Roy!!

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Johanna Brigham
Johanna BrighamSydney, NSW

Great sales service

published

Our first contact with Blue Haven is through Roy. Great sales service, attention to detail and he has a thorough knowledge of his product. Was happy to work with us after business hours helping us sort through and decide on all the available options. Very happy with the outcome.

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Our Second pool from BlueHaven! Couldn’t be easier.

published
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Kylie
KylieSydney, NSW
  • 4 reviews
  • 1 like
  • Verified

Roy was amazing!! Everything we asked for and more. Kind, professional and explained everything we needed to know.

published

Blue Haven built our existing pool 15 years ago which we used al the time. We are now building again and went back to Blue Haven as our pool is still going strong 15 years on

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Ken
KenSydney, NSW

Cant wait for summer

published

We spoke to Ramonda at the pool expo and she was so helpful and responsive to getting our pool started as we had a few restrictions we had to work around. Oor pool was started in February and is complete early June and ready to use once the weather warms up.
The entire pool install went without any fuss nor costly add ons that others had warned.
Highly recommend Bluehaven and will use them again if I was to again need a pool install.

Cleaning our concrete pool is a breeze and is done in minutes with just manual vacuum system as i believe that this is very calming and relaxing task to do

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Spa Purchase - Lisa Blue Haven - Warners Bay

published

In purchasing a Spa from Lisa at Bluehaven Warners Bay she was able to deliver workable and cost effective solutions that meet our budget and satisfied our functional requirements of installing a spa. She has been proactive in providing additional information and as a result the buy/sell process has been a pleasurable experience.

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Jules
JulesHunter Region, NSW

They will take your money and run

published

Terrible aftercare. My pool lining has cracked and can’t get a response from blue haven in 9 months. One person passes you on to another and anyone you speak to does not work for the company anymore.

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Vik
VikSydney
  • 2 reviews

Honest, Upfront and a true Win-It-For-the-Customer Attitude

published

Huge thanks to Roy for visiting our property and for stepping us through in great detail the pool configuration possibility for our home. He listened to us intently and provided honest advise which stems from extensive experience in the pool building industry. He was also very transparent with setting project timeline expectations as well as costs - always ensuring we comfortably understood the process and what he was sharing. This meant a lot to people like us who have no clue what goes into planning/building a pool. Thank you Roy, you truly are an asset to Blue Haven Pools.

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Hamed Monfared
Hamed MonfaredSydney, NSW
  • 3 reviews

Blueheaven Pool

published

We just signed the contract for a new pool.
Blueheaven sales person by the name of Roy was a true legend. He explained every bits and pieces, all process from start to end and all the cost involved, Very happy so far.

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Tom S
Tom SSydney, NSW
  • 3 reviews
  • 3 likes

The pool is amazing

published

The Blue haven team was fantastic, they were all professional from Sandra in the office, Frank the tiler, Glen the plumber and Abdul who finish it off with pebble plus Remonda the CEO who always helped with questions.

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Michael P
Michael PHunter Region, NSW

I couldn’t recommend based on our experience

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Great quality

published

we use few times a week.
easy to maintain, good customer service, there was some issues regarding our construction timings but it was resolved smoothly thanks to Blue heaven customer service.
It was great experience.

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ROY was great, very easy to work with, looking Forward to the next stage

published

So far so good with blue haven pools, we have had great dealing with roy and he was very accommodating !!!
Looking forward to the process with the build, we have total confidence!

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Brad
BradSydney, NSW

Happy we chose Blue Haven Pools

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Roy from Blue Haven Pools has been great to deal with. He explained everything upfront with no surprises and did us a great deal on our new pool. He also got the whole process moving much quicker than expected and the team are coming out to excavate less than 1 week from signing off.

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Bianca N.
Bianca N.Sydney, NSW

Love the new spa!

published

After a few hiccups with the set up the spa is up and running smoothly. Lisa was great to deal with, very professional and helpful and answered our queries promptly. Two very happy customers!

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Great service

published

thanks to Roy from blue haven who helped me install The shell of my pool two weeks before the construction of my new house the service was exceptional, highly recommended With great value

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