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Blue Haven NSW (page 4 of 10)
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All in all great finish. Thank you Blue Haven for our lovely pool.
Can’t wait to use it all the time in summer. Have been using it a few times but weather is still cool. It’s been a bit of hard work when maintaining to start off with but now it’s getting easier.
- 2 reviews
Ready for summer
We chose a 7 x 3 metre pool with a fountain, we used a white pebble crete for the interior.
From start to finish was flawless although I think it helped having an awesome site supervisor Adam to guide us through every process.
Pool was finished before time and we built in the peak of covid.
Pool looks amazing especially with the travertine grey tiles we chose.
Kids are already swimming.
Happy customer
Amazing service and finish to the pool. Really good quality for price would recommend
3 times a week and all the kids really love it.
Very easily explained on how to maintain and look after the pool. Would recommend to anyone looking to buy a pool.
A fantastic start! And then it all went down hill...
I am waiting until the build has finished to see if Blue Haven can come good on their extended and multiple promises. Once completed I will do an accurate review.
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- Verified
Still waiting for completion after almost 2 years
Pool built in 2018. Took way longer than the contract time specified. Finally got the water in Dec 2018 but was awaiting heater. Open pipes still there and still no heater in 2020. Lawyers contact ignored. Then went to Fair Trading and was told it would be done that week. Still nothing ... not even a response from Blue Haven.
Great first impression
Our experience with Blue Haven Pools at Lansvale has been great so far. Remonda was quick to response to our initial enquiry and Roy is great at what he does - providing us with honest advice that meets our needs and budget, while being proactive in helping us to speed up the process given our circumstances. Keep up the good work!
Initial meeting - very happy
Went in to blue haven pools today and met with Roy. Very happy with the initial service and everything was open and transparent. Roy looked after us to put together a pool that suited our needs! I look forward to a long relationship with these guys for this pool and for future builds!
- 5 reviews
- 8 likes
- Verified
Great Customer Service
Sandra from Blue Haven is excellent and have helped me in resolving my swimming pool issues. Overall, a good company. There were minor issues in coming back to me but they probably were related to COVID restrictions
- 2 reviews
Great Start
We had Roy over from Bluehaven today. His professionalism and knowledge was fantastic and he had some great advice with his concreting skills to provide a competitive quotation.
So far so good! Looking forward to our new pool!
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Thorough and Informative
Roy came out today to give our first quote for a pool and he left with a signed contract. From the moment he came he made us confident to go ahead with him. He explained everything thoroughly, gave us the best ideas for our pool. After contemplating for years whether to build a pool or not our dream pool is just 3 months away and with the best price tag!
You’re the best Roy!!
Great sales service
Our first contact with Blue Haven is through Roy. Great sales service, attention to detail and he has a thorough knowledge of his product. Was happy to work with us after business hours helping us sort through and decide on all the available options. Very happy with the outcome.
Our Second pool from BlueHaven! Couldn’t be easier.
Roy is the guy you want taking care of your Build.
From his initial visit he showed he was Honest / Experienced and made our decision very easy. To go with Blue Haven for a second time was almost mostly down to Roys friendly & transparent approach.
We just referred Roy & Blue Haven to Family friends and they are now underway aswell.
Ramonda / Sandra and Roy are always contactable.
Shady meet with us to assist with our coping and tile selections and made some changes to our pump location that overall has given us a better result.
Shady is ...
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- 4 reviews
- 1 like
- Verified
Roy was amazing!! Everything we asked for and more. Kind, professional and explained everything we needed to know.
Blue Haven built our existing pool 15 years ago which we used al the time. We are now building again and went back to Blue Haven as our pool is still going strong 15 years on
Cant wait for summer
We spoke to Ramonda at the pool expo and she was so helpful and responsive to getting our pool started as we had a few restrictions we had to work around. Oor pool was started in February and is complete early June and ready to use once the weather warms up.
The entire pool install went without any fuss nor costly add ons that others had warned.
Highly recommend Bluehaven and will use them again if I was to again need a pool install.
Cleaning our concrete pool is a breeze and is done in minutes with just manual vacuum system as i believe that this is very calming and relaxing task to do
Spa Purchase - Lisa Blue Haven - Warners Bay
In purchasing a Spa from Lisa at Bluehaven Warners Bay she was able to deliver workable and cost effective solutions that meet our budget and satisfied our functional requirements of installing a spa. She has been proactive in providing additional information and as a result the buy/sell process has been a pleasurable experience.
They will take your money and run
Terrible aftercare. My pool lining has cracked and can’t get a response from blue haven in 9 months. One person passes you on to another and anyone you speak to does not work for the company anymore.
- 2 reviews
Honest, Upfront and a true Win-It-For-the-Customer Attitude
Huge thanks to Roy for visiting our property and for stepping us through in great detail the pool configuration possibility for our home. He listened to us intently and provided honest advise which stems from extensive experience in the pool building industry. He was also very transparent with setting project timeline expectations as well as costs - always ensuring we comfortably understood the process and what he was sharing. This meant a lot to people like us who have no clue what goes into planning/building a pool. Thank you Roy, you truly are an asset to Blue Haven Pools.
- 3 reviews
Blueheaven Pool
We just signed the contract for a new pool.
Blueheaven sales person by the name of Roy was a true legend. He explained every bits and pieces, all process from start to end and all the cost involved, Very happy so far.
- 3 reviews
- 3 likes
The pool is amazing
The Blue haven team was fantastic, they were all professional from Sandra in the office, Frank the tiler, Glen the plumber and Abdul who finish it off with pebble plus Remonda the CEO who always helped with questions.
I couldn’t recommend based on our experience
We were excited for our first pool in our brand new house. We had such a good experience with our home builder with regular updates and they were so easy to contact. Unfortunately the same cannot be said for Bluehaven. We never met the ‘site manager’ and there were multiple issues throughout the build. Getting a response was difficult and we ended up regretting our choice of supplier. We were financially compensated for the errors which was something but when you spend that much money on a pool you expect it to be completed as per the plan. The...
Read more contractors were messy leaving excess concrete over our sub surface irrigation. Cans and bottles were left scattered all over the property. Maybe I expect to much but I would never leave a work site like that. Do your research. I doubt we would ever want to go through the process of building a pool again but if we do I will be sure to spend more time researching and reading these reviews.Great quality
we use few times a week.
easy to maintain, good customer service, there was some issues regarding our construction timings but it was resolved smoothly thanks to Blue heaven customer service.
It was great experience.
ROY was great, very easy to work with, looking Forward to the next stage
So far so good with blue haven pools, we have had great dealing with roy and he was very accommodating !!!
Looking forward to the process with the build, we have total confidence!
Happy we chose Blue Haven Pools
Roy from Blue Haven Pools has been great to deal with. He explained everything upfront with no surprises and did us a great deal on our new pool. He also got the whole process moving much quicker than expected and the team are coming out to excavate less than 1 week from signing off.
Love the new spa!
After a few hiccups with the set up the spa is up and running smoothly. Lisa was great to deal with, very professional and helpful and answered our queries promptly. Two very happy customers!
Great service
thanks to Roy from blue haven who helped me install The shell of my pool two weeks before the construction of my new house the service was exceptional, highly recommended With great value
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