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Blue Haven NSW Questions & Answers
7 questions from our users
Samasked
How much are those elephants that sit on the side of the pool and spray water in it ?
No answers
Marlene McInnesasked
Do you install pool lights and a bit of maintenance around pool jets.
If not any recommendations please
2 answers
Yes I can do some jobs but not jets I need to have a look at the type of jets and what you needed
Hi Marlene, I don't work for Blue Haven Pools but I can definitely recommend talking to Lisa Chatto at their Warners Bay branch. She has excellent customer service and will definitely point you in the right direction!
Debby Masked
How long is my blue haven pool guaranteed for? Especially the quartzon finish?
2 answers
Remonda M.Blue Haven NSW
Hello Debby. Regardless of who buids your pool (blue haven or other builder) the warranty is the same due to the Home Building Act. Under the Home Building Act in NSW the warranty for structure is 6 years and the cosmetic warranty is 2 years. Pumps and filters and lights and accessories all have a manufacturers warranty which range from 12 months to 5 years. In regard to Quartzon this is 2 years as its a cosmetic finish. Quartzon is usually a pigmented interior which requires lots of extra attention with great water chemistry and wall brushing to avoid calcium build up.
Hi Debby, its probably too late but Blue Haven no nothing about honouring a warranty.
Jane Dasked
Hello there, I have a blue haven 4 -5 seAter spa ( unsure of its name ) and need to replace it’s cover . Any ideas what the hard spa cover dimensions would be so I can purchase a replacement? Many thanks, Jane
2 answers
No Idea, but if you contact Richard M or Remonda at Blue Haven I know I feel sure they will be able to assist. I had probs but they have been able to rectify these they are helpful and I'm sure they could answer your questions.I'm just a mere consumer.
Remonda M.Blue Haven NSW
Hello you can email photos of your spa to [email protected] and we can help identify which spa it may be. Also good to include the year of purchase and spa dimensions. You can purchase the cover directly from Blue Haven.
Samasked
Looking to use Albion park for in ground concrete. Any advice?
No answers
Belinda85asked
I’m thinking of signing with the Warnersbay team.
Advice please?
Anybody signed with them...
Falasked
I am about to sign with Blue Haven Pools in Newcastle. Should I?
10 answers
Remonda M.Blue Haven NSW
How exciting! Once you've decided on the design and cosmetic finishes you really only need to understand your specific site costs. These may be known or unknown at point of sale. They may be variable or fixed. Blue Haven Pools has been in operation since 1973. There is close to 300 concrete pools being built in the local area year after year.
No! under no circumstances contract this company.
Their slick salesmen lie through their teeth, they have a reputation for increasing their price and not finishing on time. Or six months late or as in my case never starting.
Read the reviews there are stories of people with half finished pools. I suspect they live off the deposits. They have my deposit of $7500 and for six months I've seen no delivery of any items. No DA no scoping of the design no progress. I've cancelled their contract twice because I tried to get them to build on a big sloping block in Katoomba another property I have there. They are totally incompetent, their draftsman didn't even bother to come look at the site. I then asked them to move back to my original Sydney site as I heard of their super cheap special. They are unable to even remove the old spa on the site. To this point nobody has been to my property. And now I have a legal battle to recover my deposit
Stay away! be warned. Use anyone BUT Blue Haven.
Noooooooo, never
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