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Marvin BrewsterPerth, WA
- Verified customer
Excellent and Highly Professional Building Experience
This is the first time we've built using Blueprint and we are extremely happy to have chosen them.
We will definitely use them again for any future builds.
We have prior experience building with other interstate companies. Blueprint in comparison were (by a large measure), the most issue free and smooth experience we've had. Staff across all business areas were knowledgeable, professional, genuinely friendly and genuinely customer focused. We communicated clear objectives as to what we wanted to achieve with our build, including realistic budg...Read more
et, house type and location area. That's a starting point that has worked well for us with other companies in the past. We also had the added complication of building whilst not based in WA. Our initial engagement was with Brett and it was a strong start. He had excellent ideas on how best we could re-work the house design to fit budget, whilst still comply with all shire and developer requirements. He was also extremely helpful during the initial phases of the build engagement, and was always consistent and realistic with his promises. If he promised a followup it happened as promised. This consistency and followup was repeated throughout the entire process for all Blueprint employees, across all departments. So the impression was very much that we were working with a committed, highly experienced team.1 comment
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Review collected in partnership with Blueprint Homes
KazPerth, WA
- 9 reviews
- Verified customer
If gut instinct says no go with it
From the start the sales consultant said all the right things until the contract arrived and was completely different to what had been agreed despite this we were encouraged to sign ..... luckily we had e mails as proof of previous conversations . Prestart was slightly better and restored some faith in the company however this was short lived with construction..... communication was pretty non existent we were told if we complain to be prepared for 24 weeks of hell ... with not being listened too but being told all communication needs to go ...Read more
through the office we felt we were left with no alternative than to escalate all of issues with the build to Craig Park after not getting any acceptable feedback just to get action which to us was very disappointing as most issue were concerning non adherence to plans or poor workmanship Would we build again with Blue print? .... no way. Are they any worse than other builders ?we cannot comment as this was a first experience Would we recommend ? .... No. This is purely a review of the experience and the customer service experienced by us from blueprint it is not a reflection of the workmanship from the tradies which in the whole was great1 comment
Blueprint H.Blueprint Homes
Dear Kaz,
We are disappointed to read this review and apologise for your personal experience. Our team strives hard to ensure a high standard of service and a positive building journey for all our val... Read more
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- Verified customer
Drama-less process
Very communicative throughout and transparent about issues early on as they arise to discuss remediation strategies as soon as possible. Overall workmanship is good with minor (and sometimes no) issues being reported by my third-party inspector at each build phase.
Only criticism would be the lack of a handover process of personnel. While it was evident that behind the scenes processes were fairly seamless, the customer-facing experience felt sudden with new names popping out of no where at times.
1 comment
Blueprint H.Blueprint Homes
Dear Joshua,
Congratulations on your new home! Thank you leaving your review about your experience with our team. It’s great to hear how happy you are with the standard of workmanship by our trades. W... Read more
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Review collected in partnership with Blueprint Homes
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Keti PsychramisPerth, WA
- Verified customer
Our First House Build
From the designing stage, blueprint were the only builder that was very honest about the cost and told us what hidden cost to expect. We liked the honesty and went ahead. It was honestly the best thing that we could have done. From pre-start where Eden was amazing and always prompt with replies and getting quotes to us. To then Paul who was our supervisor. He was very knowledgeable and always attentive to any 'errors' during the build. Our experience with our construction liaison Nicole was amazing. She is very organised, always got back to us ...Read more
and the thing that I loved the most was every week on a Wednesday we received an email to give us an update on the progress of the house for the week coming up. It was always on point and things got done on time every single time. At our PCI inspection there were a few minor things that had to be fixed, and without a question everything was fixed within the time frame. We are so happy with Blueprint and have already been recommending them to all our friends. If we ever build again i would 100% use these guys.1 comment
Blueprint H.Blueprint Homes
Hi Keti,
Thank you for taking the time to provide an overview of your building experience with us and your recommendation! Our team will be absolutely delighted to hear we were able to provide such a ... Read more
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Review collected in partnership with Blueprint Homes
- Verified customer
Blueprint build progression
During our journey with blueprint we had awesome management through the build and awesome workmanship and quality. During our inspection there were very minor problems but blueprint still made sure it was handed over at perfection. Overall the cost was so cheap for what it is and is well valued.
1 comment
Blueprint H.Blueprint Homes
Hi Mitchell,
Thank you for your time in providing your review. We will pass along your feedback to our team who will be delighted to hear you are happy with the overall quality of workmanship and valu... Read more
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Review collected in partnership with Blueprint Homes
Darren WoodhousePerth, WA
- Verified customer
Our First Build
We wanted our first home we have built to be perfect and we are glad that we have chosen Blueprint Homes. We are very pleased with the result. We have not experienced any issues from consultation to key handover The build went to plan and was a very professional job. The workmanship and build quality are very high with minimal work to be done on pre handover inspection.
We would recommend Blueprint to anyone looking to build a new home.
All the staff we dealt with were very friendly and easy to get along with, thanks to Lee,Nicole,Nigel,Candic...Read more
1 comment
Blueprint H.Blueprint Homes
Hi Darren & Patricia,
Congratulations on your new home and thank you for entrusting our team with your first home build. We are so pleased to hear you found the entire process went smoothly and were h... Read more
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Review collected in partnership with Blueprint Homes
Lochlan MillerPerth, WA
- Verified customer
Definitley Recommend Blueprint Homes
From the start when I was looking at building a new home I found Blueprint to be very approachable and very friendly. When it came time to build it was very smooth sailing with no issues with workmanship, quality or any hidden surprises I wasnt made aware of. I would highly recommend Blueprint Homes to anyone who is looking at building, to all the staff I had regular contact with, Enov, Sonya and James the Site Supervisor thank you for everything and to the rest of the Blueprint Staff I dealt with thank you for making the building experience a very pleasent one.
1 comment
Blueprint H.Blueprint Homes
Hi Lochlan,
Thank you for your feedback and congratulations on your new home! We will certainly share your comments with Enov, Sonya and James as you mention and our wider team. They will be delighted... Read more
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Review collected in partnership with Blueprint Homes
Sharisse M.Western Australia
- Verified customer
Our dream home
We wanted our first home to be perfect and we are glad that we have chosen Blueprint Homes. We are very pleased with the result. We have not experience any issues from consultation to key handover. The quality of workmanship is superb. All the staffs are very genuine, professional and accomodating. They guide us all through our building journey. We definitely will recommend Blueprint Homes to our relatives and friends.
1 comment
Blueprint H.Blueprint Homes
Hi Sharisse,
Thank you for your 5-star review and recommendation! We are so happy to hear about your great experience with our team, from initial consultation right through to key handover. We will ce... Read more
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Review collected in partnership with Blueprint Homes
TrevorGreat Southern, WA
- Verified customer
Great place
The build went to plan and was a very professional job We started with a rough plan and it has turned at well with the help from the builder .The workmanship and build quality are very high with minimal work to be done on pre handover inspection The final cost came in on Budget and we will add the finishing touches as planed
1 comment
Blueprint H.Blueprint Homes
Hi Trevor,
Congratulations on your new home and thank you for your words of appreciation and 5-star review. We are delighted to hear our team were able to help turn your great ideas into reality and y... Read more
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Johnny MisamenPerth, WA
- Verified customer
Excellent Workmanship from Start to Finish from Blueprint team and Tradies.
Overall, We satisfied the result of the house building process from start to finished. Had positive feedbacks from friends that house was nicely built. Kudos to All Blueprint team for doing their job to the highest standard. Highly recommended to all Friends to build with Blueprint homes. Keep it up
1 comment
Blueprint H.Blueprint Homes
Hi Johnny,
Congratulations on your brand new home and thank you for sharing your feedback. Our team will be delighted to hear how happy you were with the entire build process and level of workmanship ... Read more
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Review collected in partnership with Blueprint Homes
- Verified customer
We love our house!
The build was managed well, everything kept to time frames that we were given which was great. The quality so far seems perfectly fine, minimal cracks or issues, which is as expected. We didn't really come across any issues with the construction as such, we did get told at our Pre-handover inspection that our driveway had been done on a slight decline, but was assured that this wouldn't effect anything and we wouldn't get flooding. Final costs were roughly what we thought after we decided to upgrade some things :) overall, we love our house and can't thank Blueprint & everyone involved enough!
1 comment
Blueprint H.Blueprint Homes
Thank you Patrick for outlining your building experience with us and 5-star review! We will certainly share your kind words of appreciation with our team who will be so happy to hear you enjoyed the b... Read more
uild journey and love your brand new home. Congratulations and enjoy!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Blueprint Homes
- Verified customer
Exceptional Customer Service and Build Quality
The build from Blueprint was by far the most professional I have been involved in in WA. From design, pre-start through construction and completion it was a seamless exercise by a fully engaged team dedicated to the Project. Queries were answered in a timely manner and site visits with the Construction Supervisor were engaging and informative.
1 comment
Blueprint H.Blueprint Homes
Hi David,
Thank you for your sharing your feedback, kind words of appreciation and 5-star review! We are delighted to hear how happy you have been with the entire building process from start to finish... Read more
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Review collected in partnership with Blueprint Homes
- Verified customer
Great Job!
Building process was managed very well from start to finish. Sales person was NOT just a sales person but very knowledgeable technically and a good listerner. Communication throughout the entire building process was very impressive, projected key milestones dates were spot on and the quality of workmanship and build very good no issues so far.
1 comment
Blueprint H.Blueprint Homes
Hi my666999,
Thank you for choosing to work with our Blueprint team and your 5-star review. We are so happy to hear you found the building process smooth and stress free and your expectations around s... Read more
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Review collected in partnership with Blueprint Homes
Janet S.Perth, WA
- Verified customer
Great customer service. Very happy but always room for improvement
As our families come from a building background and we had heard a lot of horror stories we were very reluctant to build with a project builder.
In the period of our search most builders did not even get back to us so we decided to go ahead with Blueprint as they were very helpful from the get go.
We could not be happier with the service and workmanship that Blueprint provided, Nicky and Jaime always went above and beyond to help out and nothing was ever a problem and emails were always answered promptly. Our supervisor James was on top of a...Read more
ll issues and got them resolved. Fast forward to the 60 day maintenance period and we were over the moon at the response from Blueprint. They were happy to rectify every issue mentioned- which were mostly minor issues that most builders these days would not even attend to. In regards to the final cost, there was no hidden cost and the final amount was close to what was quoted The only con we found with Blueprint would be there small selection/range with upgrades ect. and also being first home builders we would have appreciated some extra advise or suggestions which was rarely provided.1 comment
Blueprint H.Blueprint Homes
Hi Janet,
Thank you for your feedback outlining your building journey with us and your kind words of appreciation regarding Nicky, Jaime and James. We are so delighted to hear you were happy with the ... Read more
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Review collected in partnership with Blueprint Homes
SusanPerth, WA
- 2 reviews
- Verified customer
I love my new home
I am so glad i built with Blueprint. The staff at Blueprint were very efficient and answered any queries promptly especially Sonya. The quality of the workmanship was excellent. All issues were rectified quickly and handled well. The cost was on target. Thank you for the thoughtfully and usefully prepared lovely celebration and cleaning care packages they were so useful and such a caring gesture. I wish we had been informed that the sliding robe would be slightly narrower than we expected.
3 comments
Blueprint H.Blueprint Homes
Hi Susan,
We are delighted to read you found our team proficient throughout the process and you are happy with the standard of workmanship, as quality of service is as important to us as the quality o... Read more
Thank you for the thoughtfully and usefully prepared lovely celebration and cleaning care packages they were so useful and such a caring gesture.
Blueprint H.Blueprint Homes
You are most welcome Susan!
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Emma R.Perth, WA
- 3 reviews
- Verified customer
Excellent customer service and build quality from Blueprint Homes
I'm so glad I chose Blueprint Homes to build my first home. I felt fully supported from my first meeting right up until handover, and have no doubt that they will continue to provide exceptional customer service should I need them in the future. Cannot recommend them highly enough. Being my first experience building a home, I had many questions. Having a dedicated contact at each stage of the process meant I always had someone to call on for the smallest query and it was always resolved promptly.
I have been so impressed with the quality of a...Read more
ll aspects of the build. The site was always clean, any interaction I had with subcontractors was friendly and helpful, and I regularly received feedback from my new neighbours as to how impressed they were with how things were progressing. I felt like I was always up to date on where my build was thanks to my client liaison's regularly contact, and meetings with my site supervisor. My home was finished weeks ahead of schedule and I now can't wait to move in! I would highly recommend Blueprint Homes to anyone looking to build. Thanks for building me the best house on the street!1 comment
Blueprint H.Blueprint Homes
Hi Emma,
Thank you so much for your kind words of appreciation and recommendation!
We are absolutely delighted to hear you had an enjoyable and memorable first home building experience and felt suppor... Read more
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Review collected in partnership with Blueprint Homes
Kimberlee KitePerth, WA
- Verified customer
Amazing stress free experience with Blueprint Homes
Blueprint homes have been amazing throughout our entire experience! Right from design and finance with Luke through to prestart with Eden and construction with Sonya and James. Communication has been to the highest standard, with responses coming through very quickly and full of detailed information.
Our new home is amazing!! The workmanship is of very high standards and all the trades we have met throughout construction have been friendly and helpful.
We have enjoyed every minute of our entire experience with blueprint! Would happily build with them again and recommend them to anyone looking at building.
1 comment
Blueprint H.Blueprint Homes
Hi Kimberlee,
Firstly, thank you again for choosing Blueprint and congratulations again on your new home! Thank you also for your feedback outlining your building experience, 5-star review and recomme... Read more
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Review collected in partnership with Blueprint Homes
Cassandra MoorePerth, WA
- Verified customer
Home building with blueprint
I have just picked up my keys to my house that I built with blueprint. The whole process went very smoothly with one little hiccup which was resolved by the team. From the beginning of the process with Luke he has continued to support and help me with any enquires that I may have had. Highly recommend using him for finance too as it took all the pressure of me. Prestart with Eden went really smooth for someone that’s so indecisive. Her help throughout that stage made it a whole lot easier with the process of selecting items and colours. I had N...Read more
icky as my client liaison who made working away and building a house so much easier. The weekly updates from her in regards to the house made it feel like I always in the loop with what was going on. She also dealt with my persistent of wanting to know when I could collect the keys. I’m very happy with the house and the quality of the house also. I had a building inspector come to the practical completion and there was only a few small things that had already been picked up that needed to be done. Very happy with blueprint and there staff would deffinately build with them again1 comment
Blueprint H.Blueprint Homes
Hi Cassandra,
Firstly, congratulations on your new home! Thank you for taking the time to outline your building experience with us, 5-star review and recommendation. We will certainly forward your kin... Read more
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Review collected in partnership with Blueprint Homes
Sangeet ShresthaPerth, WA
- Verified customer
Home build with Blueprint homes
Finally we got the keys of our new home, Yay!!!
To be honest, we had few issues initially but once the slab was down the whole building process went so smoothly and there was nothing I can complain about.
I would really like to thank Jaime and Ruth for their excellent support during the pre-build phase. Anything I asked was instantly answered by them. These wonderful ladies made the transition to the actual build process very smooth. Hats off!!!
I used to think the construction phase is the most challenging and stressful stage, however I was ...Read more
1 comment
Blueprint H.Blueprint Homes
Hi Sangeet,
Thank you so much for taking the time to outline your building experience with our team and subsequent recommendation! Our team strives hard to ensure professional service combined with a ... Read more
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Review collected in partnership with Blueprint Homes
Guru
- 2 reviews
- Verified customer
Blueprint - The Best
Excellent time management and good customer service. The staff on each stage is very cooperative even after handover. I have received what I expected in my budget. Workman ship is very good. I would encourage Blueprint to bring wider range in tiles, was limited colours. Overall, one of the good builders in town. I thank all of you.
1 comment
Blueprint H.Blueprint Homes
Hi Guru,
Thank you for your kind words of appreciation and choosing to build with Blueprint. We are happy to hear you found our team professional to deal with and are happy with the quality of constru... Read more
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Review collected in partnership with Blueprint Homes
Questions & Answers
WWTasked
Hi i've bough a 2007 house built by you guys and the whole roof have collapsed spontaneously.
Is this something you guys will look into since Blueprint Homes have lifetime structural warranty?
No answers
Pattoasked
Hi i was wondering if my builder changed my design to my house he didnt like the look of an extension so he slightly changed it and raised all the ceilings slightly im not complaining it looks good im just worried what the building inspector will say????????
1 answer
Blueprint H.Blueprint Homes
Hi Patto,
If you could kindly contact our office direct on 6241 4888 one of our team will be able to assist you further with your query.
Blueprint Homes.
Shannon E.asked
Is Tomah WIS an area you bulid for or not?
1 answer
Blueprint H.Blueprint Homes
Hi Shannon,
Blueprint Homes currently only builds complete new homes in the Perth metropolitan area.
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Blueprint H.Blueprint Homes
Hi Marvin,
r team strives hard to ensure a positive and memorable building journey for all our valued clients however it is a pleasure to hear this has been your experience first-hand. We are absolutely delighted to hear you are happy with the quality of fixtures and fitting used in your home and standard of workmanship by our tradespeople. Your kind words of appreciation will be forwarded to our team, especially Brett, Nicky and Jaime as you mention. We wish you both all the very best in your new home moving forward.Thank you for taking the time to outline your building experience with us and 5-star review. Thank you also for choosing to partner with Blueprint Homes for your new build here in Perth. Ou... Read more